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XJT forces 47 PAX to sleep aboard aircraft in Rochester, MN?

hou757

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Sounds like the main problem here was the airport authorities not letting passengers off. They could have kept them in the terminal inside of security.
 

Mach92

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XJT seems to take off no matter what. When SWA is not leaving HOU for DAL but XJT does from IAH DAL then holds for 2 hours with a DVRT to Waco it makes you think. Massive lines of Texas T-storms but good ol XJT takes off. I mean serious do you have Captains or does ops run you? I have seen it over and over here in Texas. So this "incident" does not surprise me.
 

XPOO

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Did anyone notice in the story that Continental is referring ALL questions directly to ExpressJet? OUCH!
 

flyf15

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Did anyone notice in the story that Continental is referring ALL questions directly to ExpressJet? OUCH!

I can't stand how mainline carriers do everything to make it look like regionals are part of mainline.. until something bad happens.

Hey Continental, you contracted them, you sold the tickets on them, and your Continental Airlines passengers are riding on them.... man up and take the blame. If your regionals aren't performing to par, its your fault.
 

NoJoy

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Didn't the pax on the Jetblue flight sue when they could not get off after being stuck on that plane for over 8 hrs? I would expect something like this from some other regionals-not XJT.
 

Flyerdan

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There should be a limit to this kind of crap. It seems like up to 2 hours stranded on an aircraft should be the max and then a mandate to deplane should be triggered. I think the Captain should have made a command decision and let the people off.
 

QOL_is_great:)

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No way would I be kept on that plane all night. There is a way to get off and it was not done. Any pax could have used the method I am thinking of and ALL then would come off.

Why didn't the captain just opening the main door for "air" if anyone walked off then so be it. They just could not get back on. And no, this is not my method of getting off.
 

crashpad

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This is why "jets" need to be taken away from the feeders.
 

hou757

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This is why "jets" need to be taken away from the feeders.

Same thing has happened at Continental, Delta, JetBlue, American, United etc... This did not happen just because it was a regional.

(though I agree I would rather see these jobs at a mainline!)
 

superrav

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guys stop the BS...the freak'in Ground ops did not let them off. You think the guys up front wanted to keep the pax on board?? some real mature responses here. Gotta love the regional forums..freakin kids
 

10nCLR

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Why divert there in the 1st place? Did someone call to see if there was anybody there before they landed while flight was in a hold? Did the dispatcher or someone in the OC call to inform them of being a possible alternate earlier in the evening, especially that late of a flight? Was KRST initially considered a paper alt? What other alternates were considered during the flight planning process? Where, if any, did the other carriers/flights divert to?
Damn, let the people off the plane, get their bags and arrange hotel accomodations or whatever and fly out in the morning. Its not like it was one of those international custom ordeals. Wow! 9 hrs, and its only about 1 hr and 45 min drive, thats complete BS. I'm surprised they just didn't get the hell off the plane anyway. Ground ops or whoever you talk of, not letting them off. Whatever. What would have happened, a night in jail. Sounds better to me.
You wouldn't see this at SkyWest.
 
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nimtz

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XJT seems to take off no matter what. When SWA is not leaving HOU for DAL but XJT does from IAH DAL then holds for 2 hours with a DVRT to Waco it makes you think. Massive lines of Texas T-storms but good ol XJT takes off. I mean serious do you have Captains or does ops run you? I have seen it over and over here in Texas. So this "incident" does not surprise me.

Funny, I remember sitting at the end of runway at BUF one day with W/S warning all quadrants (220@35g50 peak 60). Even though I worked for 'good ol' XJT we decided to wait it out as did almost every one else. Yet 'ol' Southwest had three guys launch and 2 attempt the approach unsuccessfully. Bottom line, generalizations are cr@p and so are you!
 

Stifler's Mom

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guys stop the BS...the freak'in Ground ops did not let them off. You think the guys up front wanted to keep the pax on board?? some real mature responses here. Gotta love the regional forums..freakin kids

Who is Ground Ops in this scenario? The rampers in ROC?

Open the door, everybody walks off, and worse case scenario airport police come and escort everybody into the terminal, and go from there.
 

stall022

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It's RST not ROC...Rochester, MN is a long way from Rochester, NY

I think the problem was that RST is not a Continental/XJT station. RST is only served by NWA(connection) and Eagle. And i doubt their employee's would have gotten out of bed to take care of the flight.

So they were probably stuck in remote parking on the ramp away from the terminal, without stairs or jetway, no rampers, no gate agents or even access to the terminal.

The FBO's usually handle the refueling and dispatch releases.
 

10nCLR

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It's RST not ROC...Rochester, MN is a long way from Rochester, NY

I think the problem was that RST is not a Continental/XJT station. RST is only served by NWA(connection) and Eagle. And i doubt their employee's would have gotten out of bed to take care of the flight.

So they were probably stuck in remote parking on the ramp away from the terminal, without stairs or jetway, no rampers, no gate agents or even access to the terminal.

The FBO's usually handle the refueling and dispatch releases.


There's still no excuse for 9 hrs. Don't plan an alt to a station when no one will be there if it does divert. Plan to go to a station in which you operate out of and call ahead to make sure someone can be there if it does. The CCFP probably had MSP in the mix of things. MPS does get more than just snowstorms. Anyway.....
 

Britpilot

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So, declare an emergency, deplane the pax, call ops for a hotel for everyone, arrange rug dance in CP's office. A Captain needs to be a Captain sometimes.
 

SLUF4

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So the crew timed out and had to sleep on the plane? Who was on duty to look after the pax?
 

realityman

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The FBO's usually handle the refueling and dispatch releases.

Therefore, why not taxi to the FBO and let the folks off there?

Sorry, I don't fly for the regionals. Never have. I fly for a fractional. But spend way more time on the airlines than I care to. Some of this stuff makes absolutely no sense to me. That's why I'm genuinely curious. I realize this happens at practically every carrier from time to time, so not picking on XJT specifically.

From the discussion here, it would seem there were some options. Perhaps the best options may not have been what operations would want them to do? But then, when are captains at the regionals (or majors for that matter) allowed to act like captains and make command decisions?

9 hours?! That's holding hostages, not providing transportation. Not picking a fight, but is it really impossible for a regional aircraft to utilize an FBO? I see chartered airline aircraft at FBO's all the time, so I know most can handle them. And a regional jet isn't too much bigger than a Gulfstream. I imagine after "just" 4 or 5 hours on the ground, with full pax, overfilled toilets, and very small children that the pax were in some distress. Why not drop em at the FBO, if all else failed?

We have lots of ex-regional pilots flying or us. I realize (from their stories) that there are some real d*****bags in the CP's office, and management, of the regionals, so I could see some trouble with that after the fact. But would they really give the crew too much grief considering how that would look if it made it into the media about a crew deciding NOT to keep people on a regional jet for 9 hours, even against the wishes of operations, and then being disciplined for it?

Just wondering.
 

73belair

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It becomes a TSA deal more than anything, to let pax out, not where there ticket says it should be.
 
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