Hmmm .. Top 10 US Carriers as reported by Travel & Leisure (
http://www.usatoday.com/travel/flights/item.aspx?type=blog&ak=68494110.blog)
"So, which airline topped the
Travel + Leisure rankings? That would be Virgin America, which was named the best domestic airline for the second consecutive year. In fact, the
Travel + Leisure list seems to skew heavily against the nation's traditional "legacy carriers."
Curiously, not a single of those so-called legacy carriers made Travel + Leisure’s top 10 list. Rounding out the
top ten list of domestic carriers were No. 2 JetBlue, No. 3 Midwest, No. 4 WestJet, No. 5 Southwest, No. 6 Sun Country, No. 7 Hawaiian Airlines, No. 8 Frontier, No. 9 Alaska Airlines and No. 10 USA 3000."
But Delta flies internationally too, so lets take a look at the top 10 international carriers.
"
Travel + Leisure also rated the world's top international airlines, where perennial kingpin Singapore Airlines again topped
the list. It was followed by two new entrants to the
Travel + Leisure rankings, No. 2 Qatar Airways and No. 3 Emirates. Rounding out the "best" international airlines were No. 4 Japan Airlines, No. 5 Virgin Atlantic, No. 6 All Nippon Airways, No. 7 Cathay Pacific, No. 8 Thai Airways, No. 9 Air New Zealand and No. 10 Asiana Airlines."
Hmmm ... once again no mention of Delta Airlines.
Perhaps General if you spent more time sitting in the back of one of your airplanes (where your customers are), you would understand.