Lear70
JAFFO
- Joined
- Oct 17, 2003
- Posts
- 7,487
The problem is that those two may not work together.AirTran is to cost, what SWA is to employees. AirTran is laser-focused on costs while SWA has the reputation for being extremely focused on keeping its employees happy. A WN/FL merger could bring the best of those two cultures together.
AirTran is "laser-focused on costs" at the expense of its employees. I'd rather not see that come to pass at Southwest, too.
And instructed to start taking into account the fact that front-line employees will only take care of your customer if you take care of them. Depending on work ethic like AirTran does only gets you so far.AirTran also has extremely capable management, most specifically Bob Fornaro that could be a huge asset to WN if people like him were brought into significant roles at WN.
The only people it will make sense to is the AAI employees because they're the only ones who see it on a daily basis.Also, if the WN folks are worried about destroying the culture by bringing FL folks in, to be honest, the culture at FL, is in many ways, more like WN than WN is supposed to be. Make sense? FL knows it is the underdog and acts that way. WN is no longer in that position.
I would also venture to say that the culture you're talking about is exclusive to office personnel, pilots, mechanics, and some flight attendants. The ground personnel are totally different; jumpseated for 5 years back and forth almost exclusively on SWA from BNA-DTW and their ground personnel aren't even comparable to ours except to note that they are both human beings doing similar jobs.