BushwickBill
Registered Abuser
- Joined
- Jul 13, 2005
- Posts
- 822
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A majority of them are surprisingly satisfied....which is good on face value,
All owners I know a very satisfied with the pilots. I think many of them will not complain to the pilots about problems and issues the owners are having with operations. My guess is all newcomers to private aviation are ecstatic (as we all once were). However, longer owners of NJ shares see the service as inferior to what it once was. It is all about expectations -- when these are incredibly great and responsive (a 100 on a scale), getting a mere 96 while still great is a step down. The real test of owners' sentiment is where their private aviation dollars are going -- and the "net flow" of these dollars is not into NJ. I have also pointed out before how various departments at NJ can "play" with their numbers to make their department look better and management then uses the same numbers to show how wonderful things are -- but so far from reality.
The old NJ culture was do whatever it takes to get an owner where they expect to be on time or as close to it. That is no longer the culture. I have had quite a number of flights (some in the past year, and this has happened to others I know) where operations decides it is better to give the owner the contractual credit for a late flight (capped at 2 hours in the last few years of contracts -- but it did not used to be capped) than actually bring in a recovery aircraft (which may be larger) or use sell off. While that may save NJ $$, it does not make for happy owners. This is especially true as sales uses the "depth" of the NJ and EJM fleets for recovery purposes as one of the major reasons to use NJ and not a competitor.
I, personally love making people happy and go out of my way to deliver exceptional service. If I am not paid accordingly, I will take my superior set of skills and service elsewhere and I hope you will do the same gret....
Of course you're netjets, however, many of your pilots come from the regionals. There could be hiring announced tomorrow and thousands of qualified regional pilots, many of whom wont be hired by the major airlines or don't desire to work there, would line up to apply. Heck, most would still do so if the pay were 75% of what it currently is.
Unfortunately, management understands this. It's called leverage.
Here's my guess...
Anyone that believes this 10/250 idea is real has been punked!
No one can believe their own press enough to think they "deserve" that much for so little, except maybe Bieber.
Don't mistake your lack of self worth for mine please.
And thank you.
I always figured you had loads of self worth...
Was that a misplaced modifier or a dangling participle? Doc Bayless would be mortified....
I keed, I keed