My GoJet Experience today

[millhouse21]

I worked at a regional also and I agree with your points. I also tried very hard to do my best on short turns. Did it stop mgmnt from doing things like starting an alter ego carrier like Go Jet? Certainly not.

 

[laserman2431]

Come on. Don't patronize me. I'm trying to offer a different perspective and trying to help. The lav was just an example.

Do you help parents unfold their stroller? Takes 5 seconds.

What about helping a lost traveler find a gate instead of pointing them to the infamous "customer service" agents?

Let me address your excuses:

Crossing seat belts is like trying to polish a turd. Don't waste your time.

How long have you been at your airline? You don't know where the computers are???

Every other leg you go back to the same airport. How many times do you REALLY need to read the same weather?

It takes me 1 second to read a fuel guage. How long does it take you?

How long does it take to see if commissary loaded the plane?

"Flight Attendant. Was commissary here?"
"Yes."
"Good. Thank you."



Listen. I worked for a regional doing 30 minute turns. I know what your job is like. Finding 3 minutes to do the little things WILL get noticed.

Like you said Fisch, why don't you just enjoy the contrast.

Over here you are trying to tone down the crap you post over on the fractional forum about how you think that NetJets pilots are superior to Part 121 pilots because they provide a higher level of customer service. If you like, I will find some of your previous retard statements.

Critical thought is not your strong suit.

"Better to remain silent and be thought a fool than to speak out and remove all doubt"

 

[PCL_128]

Cleaning the lav for example. I'm not talking about switching out the blue juice. I'm talking about getting something to wipe down the lav. It would take less than 3 minutes to do a quick job in there. Or are all of you to good for that??

Are you kidding? No, I'm not going to wipe down the lav, under any circumstances. I didn't become a pilot so I could clean up after you. If you want the lav wiped down, then maybe you should buy tickets on some basis other than the cheapest price, and maybe then we could hire enough aircraft cleaner to take care of that between turns.

 

[laserman2431]

On 09/29/08 Fishman wrote: "The pilots at NetJets ARE the best in the world. We are very proud of our crews. They are THE REASON we are the industry leader in fractional ownership.

There is a reason thousands of pilots want to join our ranks. There is a reason many of our owners will only fly on QS tails. It is the pilots.

In general, airline (not just regional) pilots don't understand customer service. AT ALL. They are terrible at it. All they do is get on the plane and turn left. They think making their PA is "good service" when in all actuality, it is annoying. At NetJets, flying the plane is only 20% of what we do. We are the CS rep, baggage handler, flight attendant, dispatcher (sometimes, when IJet is down), and pilot.

Sorry if this offends some, but it is how I feel. Our crews are the best in the world."

D-Bag. Keep your hate $hit over at the fractional forum where you belong.

 

[CA1900]

... then maybe you should buy tickets on some basis other than the cheapest price, and maybe then we could hire enough aircraft cleaner to take care of that between turns.

We don't buy tickets based on who's cheapest. We buy based on who'll get us to our destinations most efficiently, so we can get to our planes and do our jobs.

It cost us $1600, one way, to get me from Chicago to Seattle the other day on American, while the advance-purchase vacation crowd paid $205 roundtrip. My seat cost sixteen times that of the guy next to me. (Not counting the extra $15 for my bag, which they subsequently lost on a nonstop flight.)

Whether you want to admit it or not, we are those frequent, high-dollar, last-minute business customers the airlines covet. You think out of that $1600, American could have found the budget to clean the airplane at one of their hubs?

I don't ask for much on the airlines: just a moderately clean airplane with a minimum of hassle. Sadly, it appears even that is too much to ask these days.

 

[fischman]

On 09/29/08 Fishman wrote: "The pilots at NetJets ARE the best in the world. We are very proud of our crews. They are THE REASON we are the industry leader in fractional ownership.

The're is a reason thousands of pilots want to join our ranks. There is a reason many of our owners will only fly on QS tails. It is the pilots.

In general, airline (not just regional) pilots don't understand customer service. AT ALL. They are terrible at it. All they do is get on the plane and turn left. They think making their PA is "good service" when in all actuality, it is annoying. At NetJets, flying the plane is only 20% of what we do. We are the CS rep, baggage handler, flight attendant, dispatcher (sometimes, when IJet is down), and pilot.

Sorry if this offends some, but it is how I feel. Our crews are the best in the world."

D-Bag. Keep your hate $hit over at the fractional forum where you belong.

Name calling is the last resort of a weak mind. Grow up.

Sometimes the truth hurts. Sorry to piss you off, but I stand by my statement. Until you witness our service you won't understand, and I'll look like a jerk. That's fine.

There IS a reason why people look forward to the experience of flying on NetJets and why people dread flying on airlines. It is the service. If 121 pilots would try, just try a little, to make flying a more pleasurable experience, you might find people willing to spend a little more on your flights instead of looking for the lowest bidder.

Do you always call people who are trying to help a "D-Bag"?

 

[fischman]

Are you kidding? No, I'm not going to wipe down the lav, under any circumstances. I didn't become a pilot so I could clean up after you. If you want the lav wiped down, then maybe you should buy tickets on some basis other than the cheapest price, and maybe then we could hire enough aircraft cleaner to take care of that between turns.

No. I am not kidding. MY company spent $919 for me to fly to KSJC this week. Between myself and CA1900 that is $2519 alone. Is that enough? What amount do I need to spend to get someone off their high horse and clean a lav at a regional? What makes you to good to provide basic sanitation for your passengers?

Are you too good to help throw bags in a rush too?

 

[say again]

No. I am not kidding. MY company spent $919 for me to fly to KSJC this week. Between myself and CA1900 that is $2519 alone. Is that enough? What amount do I need to spend to get someone off their high horse and clean a lav at a regional? What makes you to good to provide basic sanitation for your passengers?

Are you too good to help throw bags in a rush too?

You're an idiot, plain and simple!!!!! If the company wants their planes (toilets) cleansed to a respectable level, then they should hire people to do it. I will cross belts, throw a few bags, even help w/ cleaning up a little trash in the cabin, but as for cleaning lavs...NO WAY!!!
BTW- You can spend $10,000 on a ticket and you still will not see me scrubbing the toilets. Maybe you should get back there and do a little cleaning, seems you have the experience and a desire.

 

[laserman2431]

We don't buy tickets based on who's cheapest. We buy based on who'll get us to our destinations most efficiently, so we can get to our planes and do our jobs.

It cost us $1600, one way, to get me from Chicago to Seattle the other day on American, while the advance-purchase vacation crowd paid $205 roundtrip. My seat cost sixteen times that of the guy next to me. (Not counting the extra $15 for my bag, which they subsequently lost on a nonstop flight.)

Whether you want to admit it or not, we are those frequent, high-dollar, last-minute business customers the airlines covet. You think out of that $1600, American could have found the budget to clean the airplane at one of their hubs?

I don't ask for much on the airlines: just a moderately clean airplane with a minimum of hassle. Sadly, it appears even that is too much to ask these days.

Maybe math is not your forte.

 

[laserman2431]

No. I am not kidding. MY company spent $919 for me to fly to KSJC this week. Between myself and CA1900 that is $2519 alone. Is that enough? What amount do I need to spend to get someone off their high horse and clean a lav at a regional? What makes you to good to provide basic sanitation for your passengers?

Are you too good to help throw bags in a rush too?

I've noticed you are somewhat of a spelling Nazi on a different forum. You berate others telling them to use the spell check feature. Remember that spell check cannot keep you from using the wrong word.

 

[laserman2431]

Name calling is the last resort of a weak mind. Grow up.

Sometimes the truth hurts. Sorry to piss you off, but I stand by my statement. Until you witness our service you won't understand, and I'll look like a jerk. That's fine.

There IS a reason why people look forward to the experience of flying on NetJets and why people dread flying on airlines. It is the service. If 121 pilots would try, just try a little, to make flying a more pleasurable experience, you might find people willing to spend a little more on your flights instead of looking for the lowest bidder.

Do you always call people who are trying to help a "D-Bag"?

Guess what genius? For passengers who want a higher level of customer service, there is often another option. It's called first class. The NetJetter who started this thread was complaining about the service on a GoJet ride. It's my understanding that GoJet planes have a first class section.

Was he in first class? Doesn't sound like it. I think you guys are barking up the wrong tree. Why don't you tell Warren Buffet to quit being such a cheapskate get you guys some seats up in the front? It seems to me that it's your company that doesn't really care that much about your comfort. If your employer doesn't value you that much, why should anyone else?

 

[laserman2431]

Here's a plan. Since Fishman covets the NetJets owner lifestyle, but can't seem to afford to travel like a gentleman. Also, he seems to have lav cleaning skills.

Maybe, the airlines could arrange a deal for him. He could clean the potty during the flight and they could give him some extra perks to make him feel less like a schmuck. He could maybe get an extra bag of peanuts or they could let him keep the whole can of apple juice.

What do you think Fishman?

 

[laserman2431]

Name calling is the last resort of a weak mind. Grow up.

Sometimes the truth hurts. Sorry to piss you off, but I stand by my statement. Until you witness our service you won't understand, and I'll look like a jerk. That's fine.

There IS a reason why people look forward to the experience of flying on NetJets and why people dread flying on airlines. It is the service. If 121 pilots would try, just try a little, to make flying a more pleasurable experience, you might find people willing to spend a little more on your flights instead of looking for the lowest bidder.

Do you always call people who are trying to help a "D-Bag"?

There IS a reason why people look forward to the experience of riding in a limousine and why people dread riding on the New York subway. It is the service. If subway conductors would try, just try a little, to make riding a more pleasurable experience, you might find people willing to spend a little more on the subway instead of looking for the lowest bidder.
_______________________________

Fishman. I'm not sure if you are capable of the abstract thought required to understand the analogy above. If you're feeling confused about why there is talk of cars and trains when we were discussing planes, let me know. I can try to use more concrete examples.

 

[PCL_128]

What amount do I need to spend to get someone off their high horse and clean a lav at a regional?

There isn't any amount of money that you could pay me to get me to clean up after you. I didn't become a pilot so I could work like a maid.

Are you too good to help throw bags in a rush too?

Not my job. I let the rampers handle the bag throwing.

 

[CA1900]

Maybe math is not your forte.

Maybe reading comprehension isn't yours.

Me: $1600 one-way.
Them: $205 round-trip, or $102.50 each way.

1600/102.50 = 15.61 times the fare.

 

[laserman2431]

Maybe reading comprehension isn't yours.

Me: $1600 one-way.
Them: $205 round-trip, or $102.50 each way.

1600/102.50 = 15.61 times the fare.

Ok. So you're not as stupid as Fishman but STFU anyway because nobody gives a shlt what Warren paid for your economy class ticket.

 

[CA1900]

Ok. So you're not as stupid as Fishman but STFU anyway...

Wow. What an eloquent argument.

... because nobody gives a shlt what Warren paid for your economy class ticket.

Apparently PCL does, because he believes "then maybe [we] should buy tickets on some basis other than the cheapest price" so they could afford somebody to wipe down the pisser. I was pointing out that we don't buy based on the cheapest price.

I guess that was lost on you, too.

 

[PCL_128]

CA1900, I wasn't talking about Netjets specifically, but about passengers in general. Obviously you guys are buying tickets at the last minute and don't have any flexibility, so your prices are full-fare, but most passengers will spend hours digging around on the internet to find simply the cheapest price, regardless of service. Because of that, our margins are nonexistent, and service suffers at all carriers. Those of you who pay full-fare get screwed, but we can't offer a top tier service at rock-bottom average fare price.

 

[laserman2431]

Wow. What an eloquent argument.

Thanks. I thought it was well crafted.

 

[av8tor4239]

heer yuo go laserman... dis shood keap u okupid fo a wile. i am begggin u too plez edit my spelin. yoo kant kompar yo airline too 91 ops so moov on wit da rant

 

[laserman2431]

heer yuo go laserman... dis shood keap u okupid fo a wile. i am begggin u too plez edit my spelin. yoo kant kompar yo airline too 91 ops so moov on wit da rant

Thanks.

The only reason I corrected Fishman is because he had been a douch3 bag about spelling in another forum.

 

[say again]

Ok. So you're not as stupid as Fishman but STFU anyway because nobody gives a shlt what Warren paid for your economy class ticket.

Not only that, but how are the pilots to know what people paid for their tickets??

 

[say again]

We don't buy tickets based on who's cheapest. We buy based on who'll get us to our destinations most efficiently, so we can get to our planes and do our jobs.

It cost us $1600, one way, to get me from Chicago to Seattle the other day on American, while the advance-purchase vacation crowd paid $205 roundtrip. My seat cost sixteen times that of the guy next to me. (Not counting the extra $15 for my bag, which they subsequently lost on a nonstop flight.)

Whether you want to admit it or not, we are those frequent, high-dollar, last-minute business customers the airlines covet. You think out of that $1600, American could have found the budget to clean the airplane at one of their hubs?

I don't ask for much on the airlines: just a moderately clean airplane with a minimum of hassle. Sadly, it appears even that is too much to ask these days.

It is to much to ask for to have the pilots to get down and clean the lavs. I don't care what you guys pay, we don't see ANY of that cash. Now, if there was a $50 per lav cleansing bonus, then I might consider it. I was hired to do the duties as a pilot, not a custodian.



If you (fischman mainly, but others as well) have issues w/ the cleanliness of an A/C, may I suggest you write the company? Do it quite a few times, heck, get others to join you in your crusade. Maybe someone in management will hear your cries.

 

[CA1900]

I don't care what you guys pay, we don't see ANY of that cash. ... Not only that, but how are the pilots to know what people paid for their tickets??

You don't. I'm just tired of hearing over and over again why "the passengers don't deserve ________ because they're all on $99 transcons." My point is that not everybody in cattle class is on discount fares.

I fully understand the problems with raising ticket prices and generating revenue; I was an airline guy, too. It's just depressing seeing things that used to be considered basic airline services -- like water, a checked bag, and a clean airplane -- have fallen by the wayside to save costs.

That's all.

 

[SSDD]

Having never flown corporate, I don't know the answer to this question, but do you guys really wipe down $hitters?

 

[fischman]

Having never flown corporate, I don't know the answer to this question, but do you guys really wipe down $hitters?

Yes. We do.

 

[fischman]

You're an idiot, plain and simple!!!!! If the company wants their planes (toilets) cleansed to a respectable level, then they should hire people to do it. I will cross belts, throw a few bags, even help w/ cleaning up a little trash in the cabin, but as for cleaning lavs...NO WAY!!!
BTW- You can spend $10,000 on a ticket and you still will not see me scrubbing the toilets. Maybe you should get back there and do a little cleaning, seems you have the experience and a desire.

My job is way more secure than yours, and I am not too good to wipe down a lav. Who's the idiot?

I'm going to have a paycheck in 6 months. Are you? Are you SURE?

 

[fischman]

I've noticed you are somewhat of a spelling Nazi on a different forum. You berate others telling them to use the spell check feature. Remember that spell check cannot keep you from using the wrong word.

You notice incorrectly. What you noticed was me giving B19 Flyer (a known union buster) a hard time. Read the rest of the posts.

 

[fischman]

Here's a plan. Since Fishman covets the NetJets owner lifestyle, but can't seem to afford to travel like a gentleman. Also, he seems to have lav cleaning skills.

Maybe, the airlines could arrange a deal for him. He could clean the potty during the flight and they could give him some extra perks to make him feel less like a schmuck. He could maybe get an extra bag of peanuts or they could let him keep the whole can of apple juice.

What do you think Fishman?

I think that if you always do what you always did, you will always get what you always got.

How has the status quo been working out for ya?

Every regional pilot I talk to is as bitter as you.

 

[fischman]

It is to much to ask for to have the pilots to get down and clean the lavs. I don't care what you guys pay, we don't see ANY of that cash. Now, if there was a $50 per lav cleansing bonus, then I might consider it. I was hired to do the duties as a pilot, not a custodian.



If you (fischman mainly, but others as well) have issues w/ the cleanliness of an A/C, may I suggest you write the company? Do it quite a few times, heck, get others to join you in your crusade. Maybe someone in management will hear your cries.

That is exactly what started this thread, and he got his head chewed off for it.