millhouse21
No longer in the Sand Box
- Joined
- Jul 17, 2002
- Posts
- 445
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Like you said Fisch, why don't you just enjoy the contrast.Come on. Don't patronize me. I'm trying to offer a different perspective and trying to help. The lav was just an example.
Do you help parents unfold their stroller? Takes 5 seconds.
What about helping a lost traveler find a gate instead of pointing them to the infamous "customer service" agents?
Let me address your excuses:
Crossing seat belts is like trying to polish a turd. Don't waste your time.
How long have you been at your airline? You don't know where the computers are???
Every other leg you go back to the same airport. How many times do you REALLY need to read the same weather?
It takes me 1 second to read a fuel guage. How long does it take you?
How long does it take to see if commissary loaded the plane?
"Flight Attendant. Was commissary here?"
"Yes."
"Good. Thank you."
Listen. I worked for a regional doing 30 minute turns. I know what your job is like. Finding 3 minutes to do the little things WILL get noticed.
Cleaning the lav for example. I'm not talking about switching out the blue juice. I'm talking about getting something to wipe down the lav. It would take less than 3 minutes to do a quick job in there. Or are all of you to good for that??
... then maybe you should buy tickets on some basis other than the cheapest price, and maybe then we could hire enough aircraft cleaner to take care of that between turns.
On 09/29/08 Fishman wrote: "The pilots at NetJets ARE the best in the world. We are very proud of our crews. They are THE REASON we are the industry leader in fractional ownership.
The're is a reason thousands of pilots want to join our ranks. There is a reason many of our owners will only fly on QS tails. It is the pilots.
In general, airline (not just regional) pilots don't understand customer service. AT ALL. They are terrible at it. All they do is get on the plane and turn left. They think making their PA is "good service" when in all actuality, it is annoying. At NetJets, flying the plane is only 20% of what we do. We are the CS rep, baggage handler, flight attendant, dispatcher (sometimes, when IJet is down), and pilot.
Sorry if this offends some, but it is how I feel. Our crews are the best in the world."
D-Bag. Keep your hate $hit over at the fractional forum where you belong.
Are you kidding? No, I'm not going to wipe down the lav, under any circumstances. I didn't become a pilot so I could clean up after you. If you want the lav wiped down, then maybe you should buy tickets on some basis other than the cheapest price, and maybe then we could hire enough aircraft cleaner to take care of that between turns.
No. I am not kidding. MY company spent $919 for me to fly to KSJC this week. Between myself and CA1900 that is $2519 alone. Is that enough? What amount do I need to spend to get someone off their high horse and clean a lav at a regional? What makes you to good to provide basic sanitation for your passengers?
Are you too good to help throw bags in a rush too?
Maybe math is not your forte.We don't buy tickets based on who's cheapest. We buy based on who'll get us to our destinations most efficiently, so we can get to our planes and do our jobs.
It cost us $1600, one way, to get me from Chicago to Seattle the other day on American, while the advance-purchase vacation crowd paid $205 roundtrip. My seat cost sixteen times that of the guy next to me. (Not counting the extra $15 for my bag, which they subsequently lost on a nonstop flight.)
Whether you want to admit it or not, we are those frequent, high-dollar, last-minute business customers the airlines covet. You think out of that $1600, American could have found the budget to clean the airplane at one of their hubs?
I don't ask for much on the airlines: just a moderately clean airplane with a minimum of hassle. Sadly, it appears even that is too much to ask these days.
I've noticed you are somewhat of a spelling Nazi on a different forum. You berate others telling them to use the spell check feature. Remember that spell check cannot keep you from using the wrong word.No. I am not kidding. MY company spent $919 for me to fly to KSJC this week. Between myself and CA1900 that is $2519 alone. Is that enough? What amount do I need to spend to get someone off their high horse and clean a lav at a regional? What makes you to good to provide basic sanitation for your passengers?
Are you too good to help throw bags in a rush too?