My GoJet Experience today

av8tor4239

Well-known member
Joined
Jul 6, 2004
Posts
768
Total Time
1
My company purchased me a mid tour ticket on UA and I happed to get a leg on Go jet from IAD to ORF. This is my first Go Jet experience and let me tell you it was a just that an experience... I can only hope that from a customers point of view that if UA gets enough letters like this they will send Go Jet right where they belong.. into the history books as a failed airline....

Here is the brief email I sent to UA and Gojet... :

I was on flight 5386 from IAD to ORF December 22, 2008. I was disgusted by the condition of the airplane that was used for this flight. As a professional pilot and former FAR 121 airline pilot I can attest to the condition that an airplane should be in when handeling passengers. A few of the items I viewed were as follows: First the carpet along the aisle was fraid and torn, both seat back pockets in my row were bulked out with garbage. There was gum and some kind of smegma stuck to the seat in front of me. The tray table looked like a science experiment with coffee food and soda stains. The window had so much head grease on it that you could not see out of the window, it looked as if you were to open your eyes underwater without goggles on. There was sticky stuff all over the seat and completly unsanitary. Prior to pushing from the gate the flight attendants made an announcement that all beverages brought on to the airplane including coffee, soda, water etc. purchased in the concourse was prohibited and had to be collected per FAA regulation (this is completly false). Upon arriving at the gate at 9;45 local, the flight attendant announced the local time as 14:30 local, then 0730 local and then after asking the passengers what time it was she announce the correct local time. I took photos of the condition of the airplane for proof of my claims.
 

blesko

Well-known member
Joined
Jul 26, 2005
Posts
378
Total Time
7k
Ya get what you pay for. UA couldn't care any less about the condition of their feeder airplanes. Same way DL allows freedom to operate for them. Its all about money and as long as fares are $99 from IAD-SEA or something any city pair along those lines, people wont complain either. Welcome back to the world of the Lowest Bidder.
 

Regul8r

Old School
Joined
Aug 18, 2005
Posts
709
Total Time
+12k
My experience on Regional Feeder XYZ was the exact same way the other day. It's so common place now, it's accepted as the norm.
 

navigatro

Well-known member
Joined
Jul 20, 2007
Posts
149
Total Time
< you
How can you be so sure it was smegma?
 

crxpilot

Waaasssuuuupppppp!!!!!
Joined
Nov 26, 2001
Posts
719
Total Time
14,000
I am sure they will jump right on it now that you wrote to them about it. How could they not have known this? {insert sarcasm here}
 

Propsync

Everybody to the limit!
Joined
Mar 29, 2004
Posts
722
Total Time
5000?
I would have spelled fraid, frayed.
 

Axel

Well-known member
Joined
Dec 3, 2003
Posts
1,132
Maybe the carpet was fraid of the smegma.

UAX generally is a customer service disaster from top to bottom.
 

Amish RakeFight

Registered Loser
Joined
Dec 28, 2005
Posts
8,006
Total Time
.
Dude, all planes are more or less in this condition. Even mainline. This isn't just a GJ or regional issue. Besides, how clean should the plane you ride on be. Trains and buses seem to be no different. People have come to accept this.

Next time, bring along some Purell like I do.
 

waterski

E90 335i
Joined
Dec 2, 2001
Posts
273
Total Time
7500+
Sounds like a normal Trans States Holdings airplane.
 

Amish RakeFight

Registered Loser
Joined
Dec 28, 2005
Posts
8,006
Total Time
.
Smegma is basically the gooey residue that builds up between your a$$ cheeks after a full day of farting..
I scrap my a$$ every night and fill up jars of it. You'd be surprised at how well it sells on Craigslist. Diet helps increase my profits. You too, can be make millions like Amish. Just follow my simple program of nightly scrapings. You'll scrape your way into a 4 bathroom mansion and S-Class in no time.
 

laserman2431

Well-known member
Joined
Oct 23, 2007
Posts
309
Total Time
4000
Original poster is probably at NetJets. He is just looking for an opportunity to mention what excellent custormer service they have because their pilots are SkyGods.

Of course he probably still put in for his air miles.
 
Last edited:

laserman2431

Well-known member
Joined
Oct 23, 2007
Posts
309
Total Time
4000

laserman2431

Well-known member
Joined
Oct 23, 2007
Posts
309
Total Time
4000
Original poster is probably at NetJets. He is just looking for an opportunity to mention what excellent custormer service they have because their pilots are SkyGods.
Wait. He can't be from netJets with that level of spelling ability. They are all perfect in every way.
 

Jar Jar

I spake!
Joined
Aug 14, 2008
Posts
536
Total Time
999999
Next time before you fire off an email to a corporation, considder using spell-check if you want them to take you seriously. Seriously.
 

frieswiththat

Member
Joined
Jun 6, 2008
Posts
16
Total Time
5000
I must say in defense of the regional world that Colgan just came out with this paperwork for the first flight of the day as a checklist for aircraft cleanliness inside/outside. Bad enough that passengers have to get on what they perceive as "little jets" or "propeller airplanes" and the interiors look like crap. Our image should be like the major airlines we serve, in my humble opinion.

It's more paperwork for the crew but at least they're being proactive in aircraft appearance. I was working a flight about a month ago where a Colgan/PNCL management type was taking pics of the interior, guess it spawned from that.
 

laserman2431

Well-known member
Joined
Oct 23, 2007
Posts
309
Total Time
4000
I must say in defense of the regional world that Colgan just came out with this paperwork for the first flight of the day as a checklist for aircraft cleanliness inside/outside. Bad enough that passengers have to get on what they perceive as "little jets" or "propeller airplanes" and the interiors look like crap. Our image should be like the major airlines we serve, in my humble opinion.

It's more paperwork for the crew but at least they're being proactive in aircraft appearance. I was working a flight about a month ago where a Colgan/PNCL management type was taking pics of the interior, guess it spawned from that.
I wonder if this Colgan/PNCL management type rolled up his sleeves and cleaned up the plane.

It's the nasty pax that trash the planes and when you're doing quick turns all day, you don't have time to clean up after them.
 
Top