redflyer65
Well-known member
- Joined
- Jan 1, 2004
- Posts
- 4,456
The reason the 717 isn't profitable in the SWA model is cost structure.
SWA has a high cost structure, ramp, customer service,ops agent are the highest paid in the industry. It is putting tremendous pressure on profit. The ability to have one agent serve as customer service, ops agent an if needed carry a bag downstairs, for 8$ an hour was a part of our success. The ability to out source ramp in small cities was another way to be competitive in certain markets. Soon SWA will have to address paying unskilled labor more than industry standard. The 717 competed against SWA in a lot of markets successfully, it's not the airplane it is the structure it has to fit in. Example: I flew in to CMH the other day, got off the plane walked down the corridor and on the way back I stopped at the customer service and asked the two agents ( who were doing nothing) about my paperwork they told me I had to see the ops agent. You would never see three agents at one gate at AT. Yes I know SWA makes money almost every quarter, but it seems to be less and less. On the invester call they cite bag fees from AT as the reason for a large portion of the profit.
Wait, so you're proud that everyone at Airtran worked for below industry wages and are touting that as a great thing? So in your world, you guys were eeking out a profit because of horrible wages? Interesting.
Maybe we should just cut everyone's pay at Southwest by 50% so we can do as well.