The leisure traveling public could care less about the amenities that passenger carrying major airlines provide, which is one reason Southwest is so successful. Just give them a cheap seat and get them there in one piece. Anyone can suffer for a couple of hours on a plane to get where they want to go for little or no money.
I agree with you, mostly because the legacies have basically become LCC's without the LC. I probably ride around in the back as a paying passenger more than any of you and never cease to be amazed at how horrible the airline experience has become.
What amenities do the major airlines provide for the extra $200-1000 you will pay for your ticket?
A free bag of peanuts and, if you're one of the lucky few willing to ask and endure the FA's snarl, maybe a whole can of soda?
FF miles that are becoming more and more worthless by the day?
Snappy, unhelpful gate agents/FA's?
Bitter pilots that think the cheap passengers are responsible for their pay cuts?
Assigned seats that are more than likely in the middle anyway if you are a last minute, high fare, business traveller? But at least you got to go through that special screening process first...
Understaffing and overbooking that results in being stranded for days if there happens to be wx or mx problems with your flight?
Hot airplanes because the crew thinks not starting the APU will somehow buy them a raise?
The TSA experience...enough said.
I know many of you are as kind and professional as they come and even understand why some aren't, but I am increasingly disgusted by the whole painful experience of airline travel, no matter the brand. At least I know SWA will probably get me there on time and have reasonably happy employees.
Anyone wanting comfort, amenities, and to avoid the TSA will have to pony up millions for the private or fractional experience. If you can't afford it, you will ride the skybus, no matter the brand. My only consolation when airlining is that my job is very secure.