The piss poor service from the Regionals is BECAUSE of Delta employees - PLAIN AND SIMPLE! As a DCI pilot, I show up to work to fly a well maintained airplane and try to do it on the schedule Delta management gives our company. Now, lets see where the so called "piss poor" performance breaks down. Lazy and stupid Delta gate agents cannot board on time or send people to the right airplane at the right time. Delta does not provide enough gate space so that when I arrive I have a place to park so the Delta passengers on my plane can get off and get to there connection. When I do get parked, the Delta rampers cannot unload the bags and send them to the right place so the passenger gets that bag at their destination. (Who takes that performance hit? My Regional airline) When my plane finally gets loaded (because Delta staffs the ramp so low that there are nowhere near enough people to load bags and push all the a/c they are working) I have to wait until long after my scheduled departure time before I get pushed back by a Delta ramper. In the mean time, the a/c waiting for my spot is getting later and later for his arrival time. Now that I am late, I get to my outstation late, which delays that flight back to the hub....making those passengers late for their connecting flight, usually without their bags!
Do you get the picture yet? You arrogantly slam DCI carriers for "piss poor" performance, yet all we do is safely carry the passengers Delta books on our flights (usually overbooks, causing our denied boarding stats to go up) at the time Delta tells us to (unless Delta agents and rampers cannot get the flight out on schedule) in the equipment Delta tells us to fly! Where is anything to do solely with us "piss poor"???? This attitude from you arrogant mainline pr!cks really ticks me off! You turn your noses up at us like we have ANY way to control our operation. When a passenger gets on my flight, he/she is met with a pleasant flight crew, that provides them the standard Delta service and transports them safely to their destination.
What else would you have us do to ensure your Delta passengers better service? Maybe you need to cut us a break and see where the true problems lie! Look at your own company!
All True...
-I particularly enjoy the fact that the regional airline gets blamed in the DOT stats for "involuntarily denied boarding." When is the last time any regional flying for DAL booked its own ticket.
-Perfect way to try and shift blame.
-BTW-You guys just keep right on believing whatever makes you happy. It ain't gonna change the fact that the economy blows and it sure as hell won't fix the mistakes your mgmt. is making.
-Bad times are ahead, stick your head in the sand if you wish.