From the posting here, I have guess you have changed your mind Is it now that unions can do no wrong and management can do no good. Somewhere in between is most likely the case. I am just expressing my opinion from years in this business
But what about when unions price themselves out of the market, and non-union companies such Toyota, Virgin Air, etc step in and offer the consumers a similar product at a lower price. Why do union members support non-union places of work, i.e. all the UAW Buy American stickers on the bumpers of the cars parked in the Wal-Mart parking lot? If Bob King, had followed the old tactics of the UAW, he would have most likely destroy the remainder of the US auto industry. But he followed the tactic of the Germans unions, where raises in pay or benefits are more than offset by increases in productivity, he may truly become an American hero. No more jobs bank, no more 76-job classifications. In the end the consumer of a product determines the wages paid to the employees.
Been there done that, unions are limited in what they can deliver. One thing they can not deliver is job security. I was ALPA at TransAmerican (L-188/DC-8), 1978-79, owner decided he could make more money selling airplanes than flying them, going backward in seniority, airline ended up in 1982 with C-130's in Angola Africa and New Guinea. Folded in 1984, I bailed to the corp. world in 1979. Handwriting was on the wall and there was nothing a union could do to protect my job. Zantop Teamsters (L-188) in 1996, union got in by one vote, first pay raise on contract due 3-26-1997, owner shut the company down on 3-25-1997. Jimmy Zantop figured why risk my $35M, Nothing a union could do to protect my job. But indirectly, enlightened management knows you have to match industry standards to be competitive in retaining and attracting employees. Therefore employees at those non-union companies benefit from the union company work rules without having to pay dues.