I don't think the business plan needs to be reworked, but I do think the route structure needs to be reworked. There have been many missteps and poorly thought out routes. For an airline that is trying to build a following in the California business market to announce consecutive expansions into markets like Cancun, Los Cabos, Puerto Vallarta and Palm Springs, while ignoring places like PHX and DEN is not very smart IMHO. A few years ago the CEO put up a graphic of the most heavily traveled business markets from SFO and LAX and stated that those would be the markets we would be going after. Instead we spent a year going after the specialty leisure markets.
Another giant misstep IMHO was announcing YYZ. Everyone knows that from California YVR is the big market, particularly from LAX. Instead the CEO "went with his gut" and decided to try YYZ.