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United pilot gets a nod

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Ouch...was that intended?

My point is management..... its too bad that employees know better customer service than the company.

UAL loves to use the Letterman FA... heck even SWA and NWA love to show that "customer service" example....

Everyone knows you treat your employees as you want your employees to treat your customers...

It was sarcasm, Rez. I got your point.
 
I stand corrected.........

Tower voice: Flight 2-0-9'er, you are cleared for take-off.
Captain Oveur: Roger!
Roger Murdock: Huh?
Tower voice: L.A. departure frequency, 123 point 9'er.
Captain Oveur: Roger!
Roger Murdock: Huh?
Victor Basta: Request vector, over.
Captain Oveur: What?
Tower voice: Flight 2-0-9'er cleared for vector 324.
Roger Murdock: We have clearance, Clarence.
Captain Oveur: Roger, Roger. What's our vector, Victor?
Tower voice: Tower's radio clearance, over!
Captain Oveur: That's Clarence Oveur. Over.
Tower voice: Over.
Captain Oveur: Roger.
Roger Murdock: Huh?
Tower voice: Roger, over!
Roger Murdock: What?
Captain Oveur: Huh?
Victor Basta: Who?
 
Funny how you never hear of an emergency room doctor going out and buying 200 cheeseburgers for the folks siting around for hours in the waiting room. Oh yeah, that's because he an professional and sticks to the job he was educated/trained/hired to do.

When does he actually do his job and fly the aircraft from point A to point B?

My doctor gave me free Viagra.
 
ivauir... a little sensitive on this subject aren't we?
Sensitive about what? An airline pilto comparing himself to Patton? That is just silly.

If you enjoy scrubbing the latrine, what is the fascination with the bathrooms anyway? You keep bringing it up ... weird... cleaning the aircraft, folding the seatbelts (always thought that was a little like trying to put lipstick on a pig... but I digress), passing out peanuts, singing, playing guitar while wistfully strolling the aisle, stocking the sodas, throwing the bags, mopping the galleys, driving the tug, emptying the poopers, etc... have at it!

Dude, I do what I feel like doing ... if the mood strikes me I do help clean, or carry strollers or whatever I see that needs to be done. I'm sorry that offends your preverse notions of leadership or professionalism.

Once upon a time pilots were paid similarly to other professionals (doctors, lawyers). You can't demand to be paid on par with those professions and perform the labor of a janitor. See the disconnect? It has nothing to do with ego, or being above any task... that's a simpleton's perspective.
I understand your perspective, I just don't agree. BBB

One of my first bosses (in the military) told me:

"Feed the horses, feed the men, feed yourself."

I believe that a leader puts himself last.

Again. I'm sorry that you think I'm dragging the profession down by doing extra. FWIW I think you are as wrong as a football bat.
 
This guy sounds like his is entertaing pax at the expense of his crew. The FAs are working harder. The FO is doing the Capt. job as he is busy passing out cards. Last but not least he sounds like the guy that puts out alot of PAs. The kind the make most of our business pax cringe. Nothing wrong with saying hello and goodbye. But constantly on the PA sucks. If there is a long delay on the ground it is a diffrent story. Those pax are the Capt. responsiblity.
 
I say good on this guy! :beer:

He understands it is all about the passengers. (And yes I do understand that management is directly responsible for the clusterf##k of mis-managing the monies that those passengers provide).

I contrast this guy against an experience I had on UAL this past summer when I took the family to HNL.

We sat on this UAL 777 for 3.5 hours on a MX delay in HNL without a single word from the Captain. We would get an update about once an hour from the gate agent. After 3.5 hours the flight was cancelled.
Never heard from or even saw the flight crew. Kind of glad actually after sitting there for so long and then still having to fly to DEN.

We did get all the ice water we could care to drink while we waited though.

But hey...we did get 10 bucks of vouchers to eat with the next day. Anyone that has been to HNL should be able to detect the sarcasm regarding this issue.

Guys need to let go of their egos with this job. There is absolutely NO prestige to go along with it anymore. (Is that why you got into it anyways? Did you look forward to strutting throught terminals commanding awe and respect???)

We are simply blue collar workers that happen to wear a white collar shirt.
 
No but I have read several stories about Doctors who do things for their patients above and beyond sticking a finger up their ass and telling them to cough. .

Um, I think he is doing that test wrong.

Unless of course you are in prison.
 
I can teach a monkey how to fly a 767, dealing with people and having them enjoy their trip makes them buy tickets again.

Wow, you must be so smart because flying a 767 is so easy to you that you think a monkey can do it. Gee you are really smart and that is a great subtle way of trying to show everybody how smart you think you are.
 
I can teach a monkey how to fly a 767, dealing with people and having them enjoy their trip makes them buy tickets again.

Wow, you must be so smart because flying a 767 is so easy to you that you think a monkey can do it. Jee you are really smart and that is a great subtle way of trying to show everybody how smart you think you are.
 

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