Well, I'll liven this up. That guy had better have a valid reason that the purser was endangering the safety of his flight. If he can't come up with one, than the guy is a flaming arsehole for inconveniencing a whole plane load of passengers because he didn't like someones behavior. A Captain is paid to deal with problems and not throw temper tantrums when he doesn't get his way.
If the purser was not doing their job, by all means write him/her up. Making an unscheduled landing to prove a point is extremely unprofessional, proves pilots really are prima donna's and does nothing to enhance the "Captains Authority". It does seem to indicate that perhaps he doesn't have the emotional maturity to deal with adversity. Again, anyone can do this job when everything is normal, we get paid to deal with adversity calmly and effectivly. If you want to enhance "Captains Authority", you do so by being the person everyone knows they can count on to do the right thing when adversity strikes.
This reminds me of the UAL pilot who diverted because he didn't get a Captains crew meal, he was fired.
If the purser was not doing their job, by all means write him/her up. Making an unscheduled landing to prove a point is extremely unprofessional, proves pilots really are prima donna's and does nothing to enhance the "Captains Authority". It does seem to indicate that perhaps he doesn't have the emotional maturity to deal with adversity. Again, anyone can do this job when everything is normal, we get paid to deal with adversity calmly and effectivly. If you want to enhance "Captains Authority", you do so by being the person everyone knows they can count on to do the right thing when adversity strikes.
This reminds me of the UAL pilot who diverted because he didn't get a Captains crew meal, he was fired.