skiav8tor
Well-known member
- Joined
- Jul 13, 2004
- Posts
- 134
G4G5 said:Call it what you want but my wife felt that the agent went above and beyond to make her feel extremely comfortable. My wife is not a novice at traveling. She has non reved with me at Pan Am, Delta, NWA and American. She is fairly familiar with how the system works.
In fact, she was so taken back by the agent, that she told me that she would have been willing to pay a premium for the service she received. Unfortunately she could not remember the individuals name or I would be sending a letter to Neelman/Barger instead of just a post on this board.
Traveling by yourself with two children under 3 can be a real chore to say the least.
Once again, thank you.
Even if you didn't get the crewmember's name...still send a note to the company. It's not the name that garners recognition, but the company as a whole...
And thanks for the compliment to the company...it makes me proud to work with the people here...