Must be a sign of how well Southwest operates/treats people.
-Had an issue uploading an updated resume and emailed IT with a question. Within an hour "they" changed the format and made a few minor changes for me and even uploaded the new resume to the pilot credentials thing for me.
Seems like a company with people who actually want to be there, from the custodial engineers on up!
I had an issue with uploading my resume initially, too. I changed the formatting to 'txt' and it's uploaded now, but it had to take a more simplistic page layout and font (which I don't prefer). Can I ask how your resume looks after IT kindly made a change for you? Thanks, and good luck to you.
-Snaab