Interesting Comments by CFO
Kelly made some interesting observations that haven't been brought up yet but I think are pertinent.
Controlling costs is the key to continued profitability which allows the company to reward employees with increasing benefit packages.
- ratio of employees to aircraft end of '02 - 91 employees per plane; end of '03, 86 (may have been 88, memory) employees per airplane -- efficiency is the name of the game..expect this number to continue to decline, see below
- CFO stated he would not be surprised to see the number of employees at the end of '04 to show a flatline for the entire year. How can they do that? PHL will require 40-50 folks initally. Nearly all stations are currently overmanned . There are plenty of internal folks who will take the transfer without requiring a single job fare for new folks. Attrition is occurring in ops/CSA but very few new hires I've heard. Still lots of folks left over from the immediate post-911 security surge hiring
- Several FA classes have been internal hires, saves big money again....folks leaving better paying jobs to start all over again at the lower pay scale. They are doing external FA interviews now. FA contract settlement is a big question, no doubt.
- 3 Res centers closing, 1900 folks impacted. I've heard numbers that range from as few as 500 to as many as 1000 who will depart the company with a package versus moving to a new SWA location.
- More automation will decrease the need for folks. Take the following: 57% of reservations occur on the web. Even less need for more folks in the res centers. SWA is rolling out online check-in which will hopefully lead to more folks doing it on line versus having to wait in line for CSA folks to handle them. We'll always need CSAs, can't do it without them but will we need as many in years to come as we have now? Who knows but more automation can hopefully allow fewer to be hired if that will help the bottome line.
- People talk about the lower quarterly profits. Remember, there will be about $140 (think it is a little larger actually) million distributed for profit sharing for the entire year ($40M per quarter). Folks often forget this is money that is taken off the top & isn't included in the quarterly/annual profit figures but it still comes back to the employees which I think is pretty nice.
- CFO thought the increase in costs will be leveling off in 2qtr. I can't recall that type of optimism on his part forseeing into a qtr down the road but if anyone would know, he would. All of the res ctrs costs are expected to occur this qtr (28 Feb is the closing dates for the LRC, DRC, SLC res center).
- Hedging has kept us in the black & will continue to do so. Our track record is good with it & I applaud the fuel folks who do this. I don't care where the money comes from if it helps the bottom line, kudos!!!
- Our avg fare has gone up for the year to just over $90 from $87. Revenue per seat mile is up. Our costs per seat mile increased only 2.9% despite pay raises, fuel costs & landing fees (huge increases). I believe our costs per mile are still the lowest in the industry.
- Profit increased from '02 to '03 by about $100M (would've been $240 M if profitsharing had been moved over, not bad).
- Winglets are paying off & we're only getting more, improving the efficiency. Average age of -200 fleet, 21 years old, once we get rid of these, this drag on profit will go away at the same time we're getting more fuel efficiency from newer aircraft.
- New software/hardware to get us back in the mail business...very lucrative & easy money....we'll be back in line to get more of that.
- New airport additions coming on line this year to allow for more long haul...rest of HOU with more gates in '04....ISP I believe sometime this year...BWI getting more...PHL will explode within the next 18 months with plenty of gates to choose from....MSY with more gates. Aren't sure about capital expenditures but would seem a lot of that has already occurred but I'm sure there are more plans/buildings to spend it on.
- Expansion in the training center with at least 2-4 more sims planned for. Architecture plans will finalize '04 with some sort of building expansion later this year or next. More sims, more pilots, more planes
- As always, our debt is low & there are "payment bubbles" out there like there are for some of the other carriers, i.e. pension payouts, aircraft payments, etc. Longterm debt is incredibly low compared to other major carriers & some LCC also.
Just a few ramblings from an FO who reads the fine print sometimes. Nothing is gospel of course unless you read it yourself or heard the guy say it yourself!!
Lots of reasons to smile. Critics will continue to disparage, for poolies & wannabees, hang in there continue to look at all options but certainly everyone has a chance at getting an interview & from there everyone has an opportunity to get on with SWA. Good luck. cheers,