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Southwest Says Planes Could Not Land Without Air Traffic Control

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Skyboy722 said:
Pipe,
You can't just go winging into some offline airport (SWA doesn't serve BOS) in the middle of the night and just pull into some empty jetway. It doesn't work like that. In your CRJ, you bring your stairs with you. At SW, you don't. Think about it...

As far as getting what you pay for...#1 in customer service how many times over???

"You are now free to roam about the country" Sort of: had it been any legacy carrier someone might have been at BOS to receive a divert. Were the hotels sold out in BWI? CA made a poor choice of words to blame it on the tower being closed. Sounds like the wx was too poor because the tower was closed.
 
Crossky said:
"You are now free to roam about the country" Sort of: had it been any legacy carrier someone might have been at BOS to receive a divert. Were the hotels sold out in BWI? CA made a poor choice of words to blame it on the tower being closed. Sounds like the wx was too poor because the tower was closed.

My point is that I don't know of any carrier that would divert to an airport they don't serve just because it's a closer bus ride for the pax, as a previous poster suggested Southwest should have.

I agree with you on the PA thing, but really, do upset pax=accurate quotes?
 
LearLove said:
And o my god like you baby is going to shrivel up and die if it misses a day of formula - the mexican or russian babysitter probibly treats/beats the kid worse when you leave it with them for work all day you super concerned parent.

Feel free not to not incriminate yourself, but you don't have kids do you?
 
Skyboy722 said:
Pipe,
In your CRJ, you bring your stairs with you.

Why do you presume I fly an RJ?
I don't!! But I do still carry around stairs with me, it is very convienient. Just put me on the cargo ramp somewhere and were good. Gotta love those aft air stairs.
 
pipejockey said:
Why do you presume I fly an RJ?
I don't!! But I do still carry around stairs with me, it is very convienient. Just put me on the cargo ramp somewhere and were good. Gotta love those aft air stairs.

Got me. But you get the point....
 
How many other coulda, shoulda, wouldas happen in the airline business today that the press didn't get a hold of.

Anyone being critical of this situation should reflect a little on their experiences. If you don't come up with anything then you don't have much experience.

This is a non-event. Plain and simple.
 
TAZ MAN said:
This is a non-event. Plain and simple.

I agree that it's pretty much a non-event. It certainly serves as a reminder to choose your words carefully when making PA's in any "abnormal" situation.
 
Let's not assume that the Captain said only this, " We can't land because the tower is closed".

He may have said, "Folks, due to the our delay in XYZ, the tower closed in PVD while we were in enroute. Unfortunately, the weather has gone down below what the forecast indicated it would, so we are going to have to go elswhere".

You know all the pax would remember is the tower closing part.....

I've noticed the press always gets everthing right, amazing isn't it?
 
SWA GUY said:
You know all the pax would remember is the tower closing part.....

...which is exactly why nothing needs to be mentioned about the tower closing. All they need to know is that the weather has worsened, it is now below legal landing minimums and we are proceding to XYZ since the weather will allow us to land there. Too much information is not always a good thing.
 
j41driver said:
...nothing needs to be mentioned about the tower closing...quote]


Monday morning quarterbacks are funny to watch. Annoying too. No one even knows what he really said.
 

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