Jetblue To Base Pilot Pay On Customer Service Score

[humveedriver]

If the company actually goes through with this or something even remotely similar, I would pull the safety card with the FAA, OSHA and media. It promotes passenger comfort/ experience over safety.

 

[humveedriver]

Airlines should give bonus pay to pilots who successfully avert a disaster or properly manage an emergency situation. Throwing a few bucks at a pilot for doing funny PA's or buying pizza for their pax, has little to so with our job. It's nice. But not required. That should be an individual choice. Sounds like you guys need to get organized.

 

[shadesofBS]

Airlines should give bonus pay to pilots who successfully avert a disaster or properly manage an emergency situation. Throwing a few bucks at a pilot for doing funny PA's or buying pizza for their pax, has little to so with our job. It's nice. But not required. That should be an individual choice. Sounds like you guys need to get organized.

Forest Hills thinks pilots think WAY too much of themselves.

This is a new paradigm and it's going to be FABULOUS!

 

[inline]

Coming from a hard-right blowhard.

Leftwing blowhard

 

[Flyby1206]

The original satement is an exageration. This kind of crap hurts union drives. The reason this hurts, is a simple decision tree. When you're trying to educate someone on the benefits of a CBA, everyone remembers that emotions get involved, statements that might be true, can be clouded with over the top emotions, like the original posters gross exageration. They then decide the info they are being fed could be clouded with emotion and not fact. When the company fights union drives they send out well written propaganda and compared to statements that seem clouded by emotions and exagerations (rather than pure fact), win over the simple majority. If we want to win the next union drive, stop calling people idiots and other such things. In essence we are the idiots for not playiong the game as well as Jetblue has in regards to winning votes.

Great post

 

[shadesofBS]

Union votes aside:

Jetblue needs to take its lumps.

This horse-hockey should NOT be kept on the low-low.

 

[Smarta$$]

Screw this crap! Let's step up Blue. I'm a newbie and usually quiet on this site, but C'mon Man! And yes I've already volunteered to the OC.

Did you listen to the conference call?

 

[SBD]

Did you listen to the conference call?

Sure did. Do you think questions of why we don't fly MCO-FLL or A320 engine options are real important? We are a successful business, we already know that.

 

[Smarta$$]

Sure did. Do you think questions of why we don't fly MCO-FLL or A320 engine options are real important? We are a successful business, we already know that.

I don't know what you are getting at. I wanted to know if you listened, or were worked up about what others are saying.

Question, did you honestly take from the back and forth that it was something that the company was actively pursuing? Was this an official proposal or policy initiative being instituted into our pea's?

He was clearly talking out loud about something he would like or would support. To suggest that it is something being instituted is a bridge WAY to far.

 

[ATR-DRIVR]

I don't know what you are getting at. I wanted to know if you listened, or were worked up about what others are saying.

Question, did you honestly take from the back and forth that it was something that the company was actively pursuing? Was this an official proposal or policy initiative being instituted into our pea's?

He was clearly talking out loud about something he would like or would support. To suggest that it is something being instituted is a bridge WAY to far.

Um...how long have you been here?

 

[Fubijaakr]

Keep voting "no", you guys. Keep voting "no".

In a non-Union shop, no one's voting on anything.

I had to read your post twice. How could they possibly determine your pay, yearly audits? LOL. Good luck to all affected.

Here comes Allegiant pay.

Further destruction of a noble profession......

Amen.

The sad thing is, you can find at least 1000 pilots around here who think this is a DANDY idea.

Sad.

FACT:

The COO said (it's in the transcript) that he would like to pay pilots based on NPS.

FACT:

Committee pilots have CONFIRMED that jetblue is already tracking individual scores.

FACT:

Jetblue pilots sat by for 10 years and watched as their pay, work rules, and benefits were rationalized, twisted, and spun from THEIR prosperity into the prosperity of a few people at the top.

FACT:

Jetblue pilots will spend 10 years just getting back what jetblue took.

FACT:

Jetblue pilots ARE quite naive (you said stupid) as a group.

No emotion here. Just facts.

Got it in a nutshell. B6 pilots will get what management wants them to get. Period.

 

[Smarta$$]

Um...how long have you been here?

SHOW ME THE MEMO. SHOW ME THE POLICY. SHOW ME THE PROOF.

Until then, you are wrong and I am correct.

Is it possible that they offer a bonus someday for good NPS score? Maybe. But it will never be a CORE part of our compensation.

 

[Miami Freight]

Can we base executive compensation on employee satisfaction?

 

[Smarta$$]

Can we base executive compensation on employee satisfaction?

I wish.

 

[crash312]

Can we base executive compensation on employee satisfaction?

Jetblue does....

and when they don't meet the goals, they pay themselves anyway. I am not joking.

Actually they form a exec comp comm. to evaluate the goals they just missed and the comm decides that they tried really hard, so they should get the money. This all takes place in about a weeks time.

Meanwhile the pilots pay review (for the year 2012) that started in September and involves the tedious task of entering a handful of airlines captains pay into an excel worksheet has yet to be completed. Today is Feb 2nd. Last year said review took til June or July.

100% factual.