Jetblue To Base Pilot Pay On Customer Service Score

[scoreboardII]

This is clearly a management failure, and they are trying to fix it by laying the fault at the pilots feet.

What better way to get the pilots out of their seats and into the back to force them into a managements roll of taking charge and leading, than to tie pay to the customer experience.

Sad day for labor.

 

[shadesofBS]

FACT:

The COO said (it's in the transcript) that he would like to pay pilots based on NPS.

FACT:

Committee pilots have CONFIRMED that jetblue is already tracking individual scores.

FACT:

Jetblue pilots sat by for 10 years and watched as their pay, work rules, and benefits were rationalized, twisted, and spun from THEIR prosperity into the prosperity of a few people at the top.

FACT:

Jetblue pilots will spend 10 years just getting back what jetblue took.

FACT:

Jetblue pilots ARE quite naive (you said stupid) as a group.

No emotion here. Just facts.

 

[NoJoy]

That tactic might work for the FA bonus pay, but pilot pay based on what happens in the back makes zero sense.

 

[linepilot]

Yep... No exaggeration with this next statement..... Bluepilots should be shut down during the next election, it took away more votes then it could ever hoped to have added.

Awww, is bluepilots too strongly worded for your delicate jetblue sensibilities?

Are you having trouble deciding for yourself what's hyperbole and what's reality?

 

[n757st]

Awww, is bluepilots too strongly worded for your delicate jetblue sensibilities?

Are you having trouble deciding for yourself what's hyperbole and what's reality?

Nope, not me. I want a CBA and will be voting for ALPA on the next drive and will likely be on the OC. Keep attacking people that want to help our pilots though.. Every chance you get attacking our own and further dividing this group. That's the ticket, attack attack attack, let's see where it gets you. Let me guess, you think I'm a stupid bluebelle?

The immaturity, fear mongering, and emotion on bluepilots is largely out of control and does nothing to help organize this group.

 

[Smarta$$]

This is clearly a management failure, and they are trying to fix it by laying the fault at the pilots feet.

What better way to get the pilots out of their seats and into the back to force them into a managements roll of taking charge and leading, than to tie pay to the customer experience.

Sad day for labor.

It isn't a sad day for labor because it isn't going to happen. Don't fall for the drama queens BS.

 

[Smarta$$]

Awww, is bluepilots too strongly worded for your delicate jetblue sensibilities?

Are you having trouble deciding for yourself what's hyperbole and what's reality?

Why should our own "supposed" union promoters put our pilots into the position of trying to figure out what is hyperbole and what is reality? If it isn't reality, why are EITHER side saying it?

No matter how many times you are told that you are causing more no votes than you are gaining, you still insist that you act like a 3 year old.

It is shocking that you point out that corporate management is shady and dishonest (gasp! Welcome to America), but then you try and one-up them with shady and dishonesty?

 

[linepilot]

I don't know why anyone is surprised by all of this?

We've all known for years that jetblue is more Orwellian than an Orwell novel.

 

[Whataburger]

With a substantial amount of customers being New Yorkers, this sounds like a pay cut is in the works.

 

[SBD]

Screw this crap! Let's step up Blue. I'm a newbie and usually quiet on this site, but C'mon Man! And yes I've already volunteered to the OC.

 

[humveedriver]

If the company actually goes through with this or something even remotely similar, I would pull the safety card with the FAA, OSHA and media. It promotes passenger comfort/ experience over safety.

 

[humveedriver]

Airlines should give bonus pay to pilots who successfully avert a disaster or properly manage an emergency situation. Throwing a few bucks at a pilot for doing funny PA's or buying pizza for their pax, has little to so with our job. It's nice. But not required. That should be an individual choice. Sounds like you guys need to get organized.

 

[shadesofBS]

Airlines should give bonus pay to pilots who successfully avert a disaster or properly manage an emergency situation. Throwing a few bucks at a pilot for doing funny PA's or buying pizza for their pax, has little to so with our job. It's nice. But not required. That should be an individual choice. Sounds like you guys need to get organized.

Forest Hills thinks pilots think WAY too much of themselves.

This is a new paradigm and it's going to be FABULOUS!

 

[inline]

Coming from a hard-right blowhard.

Leftwing blowhard

 

[Flyby1206]

The original satement is an exageration. This kind of crap hurts union drives. The reason this hurts, is a simple decision tree. When you're trying to educate someone on the benefits of a CBA, everyone remembers that emotions get involved, statements that might be true, can be clouded with over the top emotions, like the original posters gross exageration. They then decide the info they are being fed could be clouded with emotion and not fact. When the company fights union drives they send out well written propaganda and compared to statements that seem clouded by emotions and exagerations (rather than pure fact), win over the simple majority. If we want to win the next union drive, stop calling people idiots and other such things. In essence we are the idiots for not playiong the game as well as Jetblue has in regards to winning votes.

Great post

 

[shadesofBS]

Union votes aside:

Jetblue needs to take its lumps.

This horse-hockey should NOT be kept on the low-low.

 

[Smarta$$]

Screw this crap! Let's step up Blue. I'm a newbie and usually quiet on this site, but C'mon Man! And yes I've already volunteered to the OC.

Did you listen to the conference call?

 

[SBD]

Did you listen to the conference call?

Sure did. Do you think questions of why we don't fly MCO-FLL or A320 engine options are real important? We are a successful business, we already know that.

 

[Smarta$$]

Sure did. Do you think questions of why we don't fly MCO-FLL or A320 engine options are real important? We are a successful business, we already know that.

I don't know what you are getting at. I wanted to know if you listened, or were worked up about what others are saying.

Question, did you honestly take from the back and forth that it was something that the company was actively pursuing? Was this an official proposal or policy initiative being instituted into our pea's?

He was clearly talking out loud about something he would like or would support. To suggest that it is something being instituted is a bridge WAY to far.

 

[ATR-DRIVR]

I don't know what you are getting at. I wanted to know if you listened, or were worked up about what others are saying.

Question, did you honestly take from the back and forth that it was something that the company was actively pursuing? Was this an official proposal or policy initiative being instituted into our pea's?

He was clearly talking out loud about something he would like or would support. To suggest that it is something being instituted is a bridge WAY to far.

Um...how long have you been here?