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Chief pilot at Netjets?

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In general, airline (not just regional) pilots don't understand customer service. AT ALL. They are terrible at it. All they do is get on the plane and turn left.
How many times have we all heard a pilot say to an FA, "There's NO way I could do your job!" At NJ, and most, if not all other fracs...pilots do that job. And it's not easy...The level of respect between crew (pilots/FAs) is immense. People there really DO get what other folks do...amazing.
 
Still haven't answered my question of how NJA provides superior CS over the other fracs. :).
I think it's been acknowledged that they weren't bashing other fracs...they were only saying NJA because that's their position.
 
The answer you gave him was ""Pilot Recruitment"
Seems to have worked for many before..."
and it was dripping with doosh bag sarcasm.

No sarcasm, just facts. "Pilot Recruitment" is how my cover letter is addressed. IT HAS WORKED IN THE PAST!

Go pickup your bottle of Summer's Eve and tell me what it says sarcasm.

-CaKe
 
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No sarcasm, just facts. "Pilot Recruitment" is how my cover letter is addressed. IT HAS WORKED IN THE PAST!

Go pickup your bottle of Summer's Eve and tell me what it says sarcasm.

-CaKe
Don't worry Beef. I wasn't calling you a feminine hygiene product. I was saying your sarcastic remark was feminine hygieneish. Take a chill pill
 
Wow. These NetJets guys are really sensitive.
 
You're right. I apologize.

But listen. The airlines are known for laughable customer service (David Spade saying "buh-bye" ring a bell? That was almost 20 years ago!). Comparing an airline to NetJets when talking about taking care of the passenger is not fair.
I totally agree with you. I believe the customer service at NetJets is probably 100 times better that at the airlines. Maybe a million times better. Of course the cost per passenger mile might be 100 times higher or a million times higher. The two are not the same thing in the same way that a ford escort is not the same as a Mercedes 600SEL. Airlines have become mass transit. When I have to pay to travel I would prefer to be a fractional owner of a business jet but I have to go on an Airline because that's what I can afford. I'm not rich.

I'm just saying I think you are wrong to denigrate the airline pilots as inferior human beings because they work in a sector of the industry which provides a service with a lower level of customer service and a lower price tag.

For me one of the best things about being a pilot is the feeling of camaraderie that I share with all pilots. Whether a guy has a private pilot license and loves flying a 172 around the patch or he is lucky enough to provide excellent customer service to rich people in a CE560XL they are all my brother pilots.
 
duplicate post
 
You're the first person to go there...
I think Captain007 was the first to go there when he said "Yeah.. How do you have time to post, back to work. It's not like you have my schedule and have a lot of time on your hands.

And for the individual that made the loser statement.. Please don't apply, I thought I left all your type back at the regionals!"
 
I think Fischman is a big meannie.
 
I seem to remember that owner surveys consistantly reflect that NJA pilots walk on water. And, NJA's accident/incident history certainly shows a very high level of pilot proficiency. So, why did NJA discard pilot hiring criteria and procedures that were wildly successful and reinvent the wheel? Sound like someone can't stand success!
 
I seem to remember that owner surveys consistantly reflect that NJA pilots walk on water. And, NJA's accident/incident history certainly shows a very high level of pilot proficiency. So, why did NJA discard pilot hiring criteria and procedures that were wildly successful and reinvent the wheel? Sound like someone can't stand success!

Maybe you are looking at it from the wrong direction. To my knowledge, no one in the hiring process says the old way did not work well. Maybe with the HUGE influx of resumes they had to try and adjust the system to try and sift through thousands of resumes.

Think about this. If they continues to grant interviews with the same criteria as they have in the past, then they would have to expand the department, interview 24 hours a day, spend THOUSANDS more in costs, just to fill 300 some spots a year. With their current system you can get the same positions filled with a lot less cost. Even with this new system they have already run out of training spots for the year, and its only October.

Hear is a scenario. Hypothetically, lets say a job opened up where a pilot was needed. The salary was $200,000/year, flew whenever you wanted, a company Bently to drive, and you can live where ever you want. This job was also posted all over the country. Think of the number of applicants you would have to interview if you did it the "old way." You would never fill that position.

Pardon the expression, but there has to be some sort of a "weed out" process. This is probably just the first draft of the new process. I am sure it will be adjusted a few more times.

Right or wrong, that's the way the world works.
 
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Well hey 02!

What's his/her name? I Want to throw them an app but don't want to address a cover letter with "sir/madam"!!!!!

Sorry, couldn't resist.

P.S. I don't know crap about your "imaginary company" and have done no research about the company.

But, if you don't answer me your a loser!

In fact, what a bunch of losers on this board!!!!!!
 
Maybe you are looking at it from the wrong direction. To my knowledge, no one in the hiring process says the old way did not work well. Maybe with the HUGE influx of resumes they had to try and adjust the system to try and sift through thousands of resumes.

Think about this. If they continues to grant interviews with the same criteria as they have in the past, then they would have to expand the department, interview 24 hours a day, spend THOUSANDS more in costs, just to fill 300 some spots a year. With their current system you can get the same positions filled with a lot less cost. Even with this new system they have already run out of training spots for the year, and its only October.

Hear is a scenario. Hypothetically, lets say a job opened up where a pilot was needed. The salary was $200,000/year, flew whenever you wanted, a company Bently to drive, and you can live where ever you want. This job was also posted all over the country. Think of the number of applicants you would have to interview if you did it the "old way." You would never fill that position.

Pardon the expression, but there has to be some sort of a "weed out" process. This is probably just the first draft of the new process. I am sure it will be adjusted a few more times.

Right or wrong, that's the way the world works.
What you said makes sense. I'm sure they'll get it straightened out soon.
 
What's his/her name? I Want to throw them an app but don't want to address a cover letter with "sir/madam"!!!!!

Sorry, couldn't resist.

P.S. I don't know crap about your "imaginary company" and have done no research about the company.

But, if you don't answer me your a loser!

In fact, what a bunch of losers on this board!!!!!!

His name is Mike Litorous...you should give him a call.
 
I've heard of Mike. I've also heard of dragons. Never found either one. :nuts:
 

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