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Comair jumpseat this morning DCA-JFK

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aa73

Well-known member
Joined
Oct 12, 2004
Posts
2,075
Just when you thought you'd heard it all...

Agent: "Sorry, we can't take you today, sir (talking to me, AA pilot, in business casual)... you need to be in uniform to ride on Delta Connection."

Granted, she was busy boarding and I suspected she was using the lack of uniform as an excuse... but c'mon, just tell me you don't have enough time.

Rant off. :cool:
 
aa73 said:
Just when you thought you'd heard it all...

Agent: "Sorry, we can't take you today, sir (talking to me, AA pilot, in business casual)... you need to be in uniform to ride on Delta Connection."

Granted, she was busy boarding and I suspected she was using the lack of uniform as an excuse... but c'mon, just tell me you don't have enough time.

Rant off. :cool:
Click to expand...
this is why we (captains) need to check the gate for jumpseaters. There's a problem getting the JS on? Maybe the windscreen needs washing...
 
aa73 said:
Just when you thought you'd heard it all...

Agent: "Sorry, we can't take you today, sir (talking to me, AA pilot, in business casual)... you need to be in uniform to ride on Delta Connection."

Granted, she was busy boarding and I suspected she was using the lack of uniform as an excuse... but c'mon, just tell me you don't have enough time.

Rant off. :cool:
Click to expand...

Please report this to your jumpseat chair! I remember hearing that DAL was having problems with gate agents closing the flight and leaving non-revs at the gate with open seats because the agents were so freaked out about missing scheduled push time.
 
captainv said:
Please report this to your jumpseat chair! I remember hearing that DAL was having problems with gate agents closing the flight and leaving non-revs at the gate with open seats because the agents were so freaked out about missing scheduled push time.
Click to expand...

A Delta gate agent did that to me the last time I tried to go to Vegas. 38 seats unassigned and they left 8 non-revs at the gate to close the door on time. This is what the new (relatively) annual fees buy you.
 
Gate agents should face disciplinary action (as any pilot would) for not following procedures. Jumpseating is a privilege extended by the Captain, not the gate agent. As pilots, we are way too timid about this.
 
Please go to your js chair about this...I've seen our gate agents in the last couple of months act like complete aholes all in the name of "the Delta way"...the only way this will be addressed is if there is enough noise made.
 
AA gate agent " the flight is empty but we can only take one jumpseater"
Click to expand...

Imagine the list of stuff we could put together of AA gate agent sayings and doings and AA Captains not standing up for fellow airline employees trying to get to work or home.
 
aa73 said:
Just when you thought you'd heard it all...

Agent: "Sorry, we can't take you today, sir (talking to me, AA pilot, in business casual)... you need to be in uniform to ride on Delta Connection."
Click to expand...

Aw, poor baby! You know how many times pilots get stranded because of AA's gate agents? But wait, you're an AA pilot. HOW DARE SHE!
 
SLUF4 said:
I got denied by skywest in SLC for not having a uniform on a few years ago
Click to expand...

SLC goes by the book. They even check for your ID on the non secure side when you just came from a secure side. It is UTAH though give them a break.
 
My fellow airmen.... I didn't write this to praise the infamous quirks of AA jumpseating, but rather to inquire as to whether the uniform was now a new change on Comair/Delta Connection. Believe me, I'd be right there with you guys in bitching about AA jumpseating - I've been there as an employee! Happens to us too. In the end I am always grateful for any ride. I suspect the agent was mistaken but wanted to make sure.
 
aa73 said:
My fellow airmen.... I didn't write this to praise the infamous quirks of AA jumpseating, but rather to inquire as to whether the uniform was now a new change on Comair/Delta Connection. Believe me, I'd be right there with you guys in bitching about AA jumpseating - I've been there as an employee! Happens to us too. In the end I am always grateful for any ride. I suspect the agent was mistaken but wanted to make sure.
Click to expand...

This is a shame really. We have ALL had a problem j/s because of gate agents, yet this crap still continues to happen. You can't tell me a gate agent is smarter than a pilot. Let's start making sure we check the boarding area to make sure everyone that is eligible gets on board if there is room and no restrictions. AA has been good to me, with the occasional bitchy woman trying to flex her "power" a little.
 
OK, get this.... JFK gate agent tells my girlfriend that she doesn't have time to get her on the flight. She tells the gate agent, but I am POSITIVE SPACE, I am not non-rev I am Dead Heading back to base POS SPACE. Gate Agent says "sorry, but we don't have to get POS SPACEs on either if we don't have time. She had been sitting at the gate for over 45 min - not like she ran up at the last minute.
 
aa73 said:
My fellow airmen.... I didn't write this to praise the infamous quirks of AA jumpseating, but rather to inquire as to whether the uniform was now a new change on Comair/Delta Connection. Believe me, I'd be right there with you guys in bitching about AA jumpseating - I've been there as an employee! Happens to us too. In the end I am always grateful for any ride. I suspect the agent was mistaken but wanted to make sure.
Click to expand...

As a Comair employee I'm sorry this happened. The uniform is not required to jumpseat on us. The official dress code requirement is business casual and no denim...but I have seen guys get on with jeans before. The CA should be the one enforcing the dress code, not the gate agent.

The Delta agents work 7 different regional carriers in addition to mainline, pretty tough for them to keep everyone procedures straight...they should be instructed to always defer to the flight crew.

I agree with punitive measures for gate agents (I know most of us fear pissing one off as they can get you in deep crap with the pass department). I just commuted home and the gate agent was clearing OAL jumpseater into seats before non-revs, and I was in unifrom. Luckily there were enough seats or I'm not sure how I would have went about about handling it.
 
Last edited:
Comair crews have always been nothing short of awesome, so I have no gripes whatsoever... appears to be one of those cases of clueless agents.
 
I heard my local DCI station telling a DAL guy he couldn't jumpseat because he wasn't in uniform. The flight was on my airline so I took out the FOM and showed the station manager they dress guidelines clearly stating "business casual". I think getting supervisors involved is absolutely a necessity in these cases.
 
Poahi said:
Gate agents should face disciplinary action (as any pilot would) for not following procedures. Jumpseating is a privilege extended by the Captain, not the gate agent. As pilots, we are way too timid about this.
Click to expand...

Agreed. I always hate when gate agents dictate whether or not I can get a ride. When shady stuff like this happens I always ask to speak to the captain. Usually that squashes anything the gate agent says.

Its not the agents call, its the captains, and for that I always thank them!



G
 
Broke in CVG said:
OK, get this.... JFK gate agent tells my girlfriend that she doesn't have time to get her on the flight. She tells the gate agent, but I am POSITIVE SPACE, I am not non-rev I am Dead Heading back to base POS SPACE. Gate Agent says "sorry, but we don't have to get POS SPACEs on either if we don't have time. She had been sitting at the gate for over 45 min - not like she ran up at the last minute.
Click to expand...

Heyas,

Reminds me of a funny story when I was working for PDT....

We were doing one of those wacky holiday trips. CA and I DH on company metal from EWN to CLT, where we were going to DH from CLT to MIA.

We get to the gate in CLT, and try to check in....we had locater codes and everything. Agent goes ballistic: "Express CAN'T ride positive space and we're full. I have no seats for you". Several calm attempts to explain that this was part of a schedule trip fell on deaf ears.

Now if it were ME, I would have just left it alone, let the flight depart, THEN call scheduling to say I had been refused boarding, but the CA was a company type, and he called scheduling...and it was one of those conversations where you can hear the other person on the phone, even without the volume being turned up. The scheduler goes "WHAT WHAT WHAT?...put me on with the agent!".

Agent refuses to talk with the scheduler. CA bows out, and the scheduler calls the gate directly. And there I observed the most beautiful impasse I had ever witnessed in my life....a regional crew scheduler getting stonewalled by a mainline gate agent.

About 5 minutes to door closing, a supervisor comes down, and rips the agent a new one, and pulls two non-revs off to put us on. Needless to say, I'd have rather seen the non-revs go so I could go home, but the episode was really quite funny.

Nu
 
The other day in JFK we heard a company guy on the radio asking what gate our flight going out of. When he didn't show up, the Capt went to the gate just to see if they were denying him for some reason. Sure enough, the gate was trying to close the flight 10 minutes early. Also there was an AA FA nearly in tears because they wouldn't clear her to get home. Needless to say the Capt told the dummies to reopen the flight (yes they can do that) and put both of them on. If you have time, at least call about JS's or try to make an appearance at the gate.
 
aa73 said:
Just when you thought you'd heard it all...

Agent: "Sorry, we can't take you today, sir (talking to me, AA pilot, in business casual)... you need to be in uniform to ride on Delta Connection."

Granted, she was busy boarding and I suspected she was using the lack of uniform as an excuse... but c'mon, just tell me you don't have enough time.

Rant off. :cool:
Click to expand...

She probably didn't like Italians. Did you remember your hat?

...Sorry to hear about your troubles, fratello!
 
In all these stories you guys claim to have actually understood what a JFK gate agent mumbled out of their mouth. Not possible since none of them speak English or ebonics. Still haven't figured out what that jive they mumble is considered.
 
Poahi said:
Gate agents should face disciplinary action (as any pilot would) for not following procedures. Jumpseating is a privilege extended by the Captain, not the gate agent. As pilots, we are way too timid about this.
Click to expand...

Jumpseating is a privilege extended by the company you fly for with approval from the Captain.......
 
NuGuy said:
Heyas,

Reminds me of a funny story when I was working for PDT....

We were doing one of those wacky holiday trips. CA and I DH on company metal from EWN to CLT, where we were going to DH from CLT to MIA.

We get to the gate in CLT, and try to check in....we had locater codes and everything. Agent goes ballistic: "Express CAN'T ride positive space and we're full. I have no seats for you". Several calm attempts to explain that this was part of a schedule trip fell on deaf ears.

Now if it were ME, I would have just left it alone, let the flight depart, THEN call scheduling to say I had been refused boarding, but the CA was a company type, and he called scheduling...and it was one of those conversations where you can hear the other person on the phone, even without the volume being turned up. The scheduler goes "WHAT WHAT WHAT?...put me on with the agent!".

Agent refuses to talk with the scheduler. CA bows out, and the scheduler calls the gate directly. And there I observed the most beautiful impasse I had ever witnessed in my life....a regional crew scheduler getting stonewalled by a mainline gate agent.

About 5 minutes to door closing, a supervisor comes down, and rips the agent a new one, and pulls two non-revs off to put us on. Needless to say, I'd have rather seen the non-revs go so I could go home, but the episode was really quite funny.

Nu
Click to expand...

With your type of work ethic, it's no wonder the airlines are in the shape they are in. Your company needs to make money or sooner or later you don't have a job. Or maybe you figure the airlines are like Obamacare? Don't worry, we'll print more money................
 
DC8Driver said:
With your type of work ethic, it's no wonder the airlines are in the shape they are in. Your company needs to make money or sooner or later you don't have a job. Or maybe you figure the airlines are like Obamacare? Don't worry, we'll print more money................
Click to expand...

With posts like this it's a wonder Frank Lorenzo hasn't been elected president...:D
 

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