Worst FBO

[Pervis]

First Aviation, TEB. Right up there with many if not most Signatures.

 

[G100driver]

Sheltair - LGA.

 

[Lou3]

Landmark IAD is nothing to sing about.

All Signatures (actually, MMU ain't bad)

I agree on the JimsAir SAN sentiment.

 

[CA1900]

On the "good FBO" side, I have to give kudos to MillionAir in ADS. The movie theater is, of course, terrific, but they get extra points for the little video monitor in the pilot's lounge, which is hooked to a camera right over the girls at the front desk, pointing way more down than necessary!

Sweeeet. imp:


For crappy FBO? I'm gonna go with First in TEB, if only because the support we get isn't anywhere near commensurate with the amount of money we spend there.

 

[glasspilot]

Oh yeah, First in TEB!

It's a nice facility but set up all wrong. They have a gym with showers..nice. Then they have no dedicated crew room so I have to wait for three limo drivers to finish checking thier email to file a dang flight plan.

On another note;

Who uses those WSI computers to file / check weather. Doesn't just about everyone use fltplan.com or have a dispatch dept? I wish FBOs would get in step and provide 3 things...a computer, internet, and a printer. That's all I need to file and get weather. I don't need or want Duats, WSI or any other crazy system that doesn't get me onto the internet!

 

[G100driver]

I have an arincdirect account and I use the WSI all time. Especially the radar picture while waiting out WX. So let's not get rid of them just yet.

 

[KCMac]

I wish FBOs would get in step and provide 3 things...a computer, internet, and a printer. That's all I need to file and get weather.

Ditto - I am amazed that any FBO in 2008 would not have at least WiFi so I could at least use my own laptop.

 

[OldCrow]

Smo

Supermarine, now Atlantic in Santa Monica is, and has been, on my worst list for the past year!

 

[glasspilot]

Ditto - I am amazed that any FBO in 2008 would not have at least WiFi so I could at least use my own laptop.

Screw WiFi. It's nice and if they want to fine, but not until there's the computer, internet, and a printer.

Those three things and a Fuel Truck enable me to do my job. Take any one away and it's a wrench in the works.

I'm amazed every time I go in and the FBO girl points to some WSI machine and gives me the same dumb stare I give the WSI machine. What am I supposed to do with THAT?

I have no idea how to file with the thing. I would bet most, and I mean a VAST majority, of pilots flying corporate (that don't have a dispatch) use fltplan.com and need what I need.

 

[KCMac]

Screw WiFi. It's nice and if they want to fine, but not until there's the computer, internet, and a printer.

When I said WiFi, the internet part was implied. I like using my own laptop to chk wx and file. Login/Passwords/favorites etc already set. Also - if they do have a computer, I don't have to wait in line for it.

 

[glasspilot]

but you cant print from wifi.

 

[CA1900]

but you cant print from wifi.

If the printer's networked, you sure can. I've done it at several FBOs.

Failing that, you can do all your planning on your laptop, then plug their printer into your USB port when it comes time to print. Easy!

 

[KCMac]

but you cant print from wifi.

You can if the FBO has a printer connected to the LAN. Of course then we are back to expecting way too much from the FBO - which was the original point. I feel your pain man. I landed at a towered airport in OR last month where I asked the FBO guy if they had a computer connected to the internet or a wx computer. The guy looked at me like I was crazy and said "We have a telephone"

 

[~~~^~~~]

Signature.

If pressed to say something nice, well, their management makes Frank Lorenzo look like a nice guy.

 

[timeless]

Sheltair PBG

Failure is there goal.


....and every FBO in Mississippi. Slow is their culture.

 

[ProFracPilot]

Jimsair in SAN.

You nailed it, Tick. Without question, Jimsair is the absolute WORST FBO in the US. I guess when you're a monopoly, you have the luxury of foregoing service altogether. You can have catering from wherever you want, so long as it's their catering. I cannot remember the last time they got our catering order totally correct or to the airplane on-time.

Just horrible.

 

[SSDD]

Ok, for those of us who don't deal directly with FBOs , how about naming the guys with the trailers inside the hangars? Inquiring minds want to know.

Or maybe just me...

 

[glasspilot]

Wasn't it Signature in LAS with the trailers?

 

[acaTerry]

Hmmm...thought I'd have seen Hawker Beech at VNY by now.

 

[WestHouston]

Millionaire in LUK. It was awful. When the beyotch found out we burned avgas she LITERALLY rolled her eyes at my boss. Then when he asked what decent hotels were in the area, she literally said "I don't know", and went back to her cell phone! Me and the other pilot had to walk outside to keep from strangling her. Funny thing was, the next day when her bosses were there she was the sweetest thing you'd ever meet...