75M
Well-known member
- Joined
- May 25, 2004
- Posts
- 336
Reading this about a brother who was trying to get Christmas presents to his neices and nephews after their father was killed in Iraq, brings home just how thoughtless the timing was for this job action.
Obviously what happened to the passengers bites, and they're the ones who have justifiaby received the sympathy in this situation. I hope everybody got to their destination in one piece and can celebrate the holiday with their loved ones even if it is a few days late. We celebrated Chrismas on 12/22 as I'm sure many people in the business did.
But Lowecur, do you even know what job action is? It ain't FA's and baggage handlers calling in sick for Christmas, that's SOP and any competent management would be properly staffed and be ready for it. And at the risk of seeming proactive, they could have thought to offer a few extra buddy passes or maybe some other recognition for working. It wouldn't have been a cure-all, but it may have helped to mitigate the situation. I know USAir doesn't have any money, but a little creativity goes a long way in this type of situation.
The old adage that says "If you treat the employees like dogs, they will bite the customer" is once again proven true. unfortunately, management isn't the only party to blame for this attitude. On this board, I've read pilots refer to FA's as "over priced Coke machines" and "cocktail waitresses" on this very thread I saw baggages handlers referred to as "baggage monkeys".
Since we have little control over what management does, the least we can do as pilots (and I do believe pilots are in a leadership role and thus should act like leaders) is treat the other employee groups with respect.