PAX complain @ crew line-jumping

[The Drizzle]

Heyas,

To be perfectly fair, I've been in line, in uniform, just pushing my stuff onto the xray belt when some fast food worker barged in line in front of me. And they weren't nice about it. I've also had a FA type push my stuff BACK from the xray without so much as an "excuse me, I'm running late", to which I would have been happy to accommodate them.

Sometimes we do it to ourselves.

Nu

Excellent point, the entitled attitude is everywhere.

 

[Mike man]

I seem to recall an American Airlines pax complain a few years ago about a pilot cutting in line and American Airlines management (I'm sure in a rare move) actually stood up for the pilot and other crew members.

 

[Raoul Duke]

If this spreads, the airlines will be shamed into getting CrewPass. They don't want to spring for a separate entrance for flight crew, and instead want the crews to trample over first class passengers, disabled passengers, elderly passengers, moms with babes in arms.

It is shameful and has got to be very frustrating to be told to get to the airport three hours early, wait in a line to check bags, then wait in another line for security, only to watch a 19-member international crew get off a bus and jump to the front of the line while you may miss your flight.

If 60 Minutes did a story on this there'd be a CrewPass line next week.

It does not bother me in the least to walk in front of passengers - actually I sort of enjoy it.

 

[CFIT]

I seem to recall an American Airlines pax complain a few years ago about a pilot cutting in line and American Airlines management (I'm sure in a rare move) actually stood up for the pilot and other crew members.

That's because it benefits the airline.

As soon as we all go to the back of the line with all the passengers, this will get fixed. But some company minded richard will try to get there on time and nothing will change.

CrewPass will never happen.

 

[chimichanga]

It does not bother me in the least to walk in front of passengers - actually I sort of enjoy it.

Don't try it in the food court, though. They get mighty pissed.

 

[Nixon]

Don't try it in the food court, though. They get mighty pissed.

They get even more pissed when you won't allow them on your airplane afterwords. Or so I hear.

 

[SennaP1]

If I'm getting this straight, some of you feel BAD? about cutting in line. HA!
It's one of the few "privileges" we still have.

I'm always bolting to the front, with an "excuse me" if necessary.

 

[CheapFlyer]

I wonder how they'll feel when their flight departs an hour late because the crew couldn't get to the airplane in time.

Get this. At GoJet airlines they make the report time :45 prior to departure at the gate. This means, every time you see a GoJet crewmember hustling it through the security point they are on REST. They are so scared of being late they will climb over anything and everybody.

 

[Abernathy]

My guess is if it were a uniformed flight crew member who bypassed this whiny d-bag, he wouldn't have been complaining like a little girl.

 

[ERfly]

Don't try it in the food court, though. They get mighty pissed.

I've had the reverse happen. I was standing in line at McDonald's in IAH. I had a Blue Carpet Walker approach me and say, "I'm Elite Access, can I go ahead of you?" I was laughing so hard, I was unable to answer.

 

[NEDude]

I was going through security in terminal F at PHL a few years ago when a USAirways mainline guy cut in front a passenger to get right behind me. The passenger made a very loud complaint about the USAirways guy, to which he replied, in an even louder voice (paraphrasing here):

"Listen, I go through an FBI background check, I am given control of the airplane, I am provided an axe and if I choose, I can carry a gun. It is stupid that I have to go through here to make sure I don't have fingernail clippers, so shut the f@&k up and let me go to work!"

 

[densoo]

It does not bother me in the least to walk in front of passengers - actually I sort of enjoy it.

It doesn't frustrate me either, but it does frustrate me that pilots have to schlep through bag check. It clearly frustrates the passengers and the more it does, the more likely they'll get CrewPass or an LAS-type setup.

 

[densoo]

My guess is if it were a uniformed flight crew member who bypassed this whiny d-bag, he wouldn't have been complaining like a little girl.

No they don't (usually) but they're just as upset nevertheless. And the more upset they are, the more likely some airports/airlines will start pushing for CrewPass or something like it.

 

[Mach 80]

I like it when a crewmember steps in front of passengers to get thru security, seemingly in a hurry, then a bit later the passenger he stepped in front of goes to the CNBC magazine/bookstore place and sees the same crerwmember very casually leafing thru magazines.

 

[mamba20]

I like it when a crewmember steps in front of passengers to get thru security, seemingly in a hurry, then a bit later the passenger he stepped in front of goes to the CNBC magazine/bookstore place and sees the same crerwmember very casually leafing thru magazines.

Maybe the flights delayed? It dosent matter. Its one of the perks that we still have. Besides, these people pay nothing for their seats. They don't care about our pay or work rules, all they care about its getting from A - B as cheaply as possible, while expecting prime rib but paying for peanuts. Who gives a $^)# what they think?

 

[WMUSIGPI]

MCO has designated Crew lines, shared with wheel chair pax.. I would think the airlines would require this at the airports they service, after all it is in their best interest to get the crews to work on time to prep the flight.. I don't get it.. why would this even be a ALPA concern in the first place... seems common sense to me.. Never said the airlines were smart..The TSA is a total feel good joke anyway

My company makes it the crews' problem to deal with getting through security on thier own. We are "at rest" until and required to be at the departure gate 30 minutes prior to scheduled departure, so we have to judge the time (while on rest) it will take to get from the hotel and through security to make the 30 minute time. Not much of a problem for the Saab as most stations allow bypass but on the jet most don't and of course it's mostly large airports with long lines. Nothing like leaving the hotel 1 hour before starting on duty for the day to deal with set van times, long drives, and then long lines (think DEN)

 

[mynameisjim]

Get this. At GoJet airlines they make the report time :45 prior to departure at the gate. This means, every time you see a GoJet crewmember hustling it through the security point they are on REST. They are so scared of being late they will climb over anything and everybody.

Sucks! It's the same at two airlines I've worked at. I'd be curious to know who has which policy, gate or airport.

 

[relief tube]

lots of crews think they're unconditionally entitled to the front of a security line. While true in theory, this is where consideration can come into place.

After my ID gets checked, I look at my watch. If the line is 7 minutes long but the van got us here 20 minutes early, then I don't cut. If the line is 5 minutes long and I have 4 minutes to get to the plane, then yeah, I need to cut.

But to always cut and then go to the bookstore for 10 minutes to kill time, thats wrong.

 

[Kermit_D_Frog]

lots of crews think they're unconditionally entitled to the front of a security line. While true in theory, this is where consideration can come into place.

After my ID gets checked, I look at my watch. If the line is 7 minutes long but the van got us here 20 minutes early, then I don't cut. If the line is 5 minutes long and I have 4 minutes to get to the plane, then yeah, I need to cut.

But to always cut and then go to the bookstore for 10 minutes to kill time, thats wrong.

No, it is wrong that we have to go through security at all. I'll cut every time and do as little of this circus act as possible because I shouldn't have to do it in the first place.

 

[densoo]

No, it is wrong that we have to go through security at all. I'll cut every time and do as little of this circus act as possible because I shouldn't have to do it in the first place.

Pilots don't have to be rude about it, but I agree, if everyone cuts in front it might accelerate the end of this charade and get CrewPass implemented sooner.

I think it will be one airport at a time, generally, but I could also envision an airline deciding that they were going to implement an LAS-type setup at all their hubs and spin it to their elite/first class as a benefit.

 

[Fins Up]

I go to the front, or close to it, every time. My business once through security is my business. I don't need some pax questioning why on one day we need to go to the front and on other days we don't.

 

[GogglesPisano]

It's no different than physicians' parking at hospitals. Then again, I'm sure the same types of people that complain about crews complain about that as well.

 

[beagle pilot]

Another perfect example of what a joke ALPA is. How long have they been touting crew pass? Throw a crumb out here and there and the membership won't notice what a lame duck organization they are or exactly how much money they are raking in. This crap could be stopped instantly.

You should reread the previous post. ALPA is pushing for it but until the airlines (you know, the folks with the money) get behind the idea then it is like pushing a wet noodle. Crewpass costs money. Unless you think we should pay for it through ALPA, then I respectfully suggest we stop undercutting our own union and support it instead.

 

[Fins Up]

You should reread the previous post. ALPA is pushing for it but until the airlines (you know, the folks with the money) get behind the idea then it is like pushing a wet noodle. Crewpass costs money. Unless you think we should pay for it through ALPA, then I respectfully suggest we stop undercutting our own union and support it instead.

That's the problem. It comes down to money. Are the airlines going to pay for it? I doubt it. Why would they? Should the pilots have to pay for it? Hell no. Who then. Ask congress I guess. Good luck with that.

 

[Tripower455]

Who pays for it so that the rampers, cleaners, gate agents and pretty much everyone except pilots can bypass passenger screening?

 

[Fins Up]

Who pays for it so that the rampers, cleaners, gate agents and pretty much everyone except pilots can bypass passenger screening?

I agree with you that it's ridiculous that the folks who's background are most scrutinized - us - have to go through security while rampers and agents have free reign of the terminal.

I'm just saying this is a "new system" that costs money and no one wants to pay for it.

It's total BS in both respects.

 

[Tripower455]

I agree with you that it's ridiculous that the folks who's background are most scrutinized - us - have to go through security while rampers and agents have free reign of the terminal.

I'm just saying this is a "new system" that costs money and no one wants to pay for it.

It's total BS in both respects.

Totally agreed.....

My point is that there is obviously a system in place already that allows "trusted" employees (which is pretty much everyone except pilots and FAs) to bypass passenger screening. Why are we different? We have, as a rule, far more complete and verifiable backround checks than most ground ops types, which is the only real difference that I can think of. Oh, and that we "look good" submitting to pax screening.

Crewpass and it's "cost" is nothing more than a smokescreen for the real reason, which is eyewash.

How about we just get tacked on to "ProvisionerPass" like we used to?