Again, it's how the resume/cover letter is written. The "rejection email" is generated by the "key word" scanner. NJ has programmed a computer to pick out certain words...and most pilots are so used to giving ratings and times that the "filter" kicks it back b/c it doesn't see the CS words. Invest in a good resume writer...it could be the difference between getting a "shot" and getting the shaft.
What is your source? How did you find out this info about the "key word scanner."
Not trying to be an ass, but I have never heard of a "key word scanner."