brokeflyer
Well-known member
- Joined
- Apr 12, 2005
- Posts
- 2,374
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It didn't matter what I am being paid or what my qol is like. I take pride in my work regardless of what that work is.
I guess I just have a diffrent work ethic than everyone else.
Well, VOR succeeded in starting a peeing contest between NJ and Airline pilots....
I think we all know what the NJA pilot group did to owner satisfaction when it came between them and a huge payraise.
Owner satisfaction has never dipped below 85% .....
Please explain to me how I can help you get a raise? I would love to help you raise the bar and bring back your furloughs(some of which are my friends).This "my plane is cleaner than your plane" stuff is complete BS. I think we all know what the NJA pilot group did to owner satisfaction when it came between them and a huge payraise. Fastforward to the present and we've got NJA pilots who gripe even more about customer service lacking than the NJA owners did! AND the NJA owners were actually spending their own money for the service! Which is in sharp contrast to a NJA pilot who only goes where the company needs (and pays for) them to go. Furthermore, how did NJA and the NJA owners fix their customer service issues? They got their wallets out and paid for it!! They gave you a huge contract. And I think that is great BTW. How about you do no less for us? You don't like the service at the airline? Get behind us getting a raise instead of this BS.
I could go find some similiar quasi-accurate report for my airline/customers as well. We both know what you did to get the big contract. Not that I blame you, just deal straight with us as well.
Not always so. I have been experiencing an increase in linemen who will "doo" the job, but the crewmember (me) is required to take the pot out and place it back in. The claim is that the FBO mgt is instructing line personnel to have crew remove it because line personnel have spilled the goody juice in the plane and the FBO has to pay for the subsequent cleaning or reupholster when necessary.So the Netjets pretty boys tip someone else to clean the lav and clean the cabin, but they expect us 121 guys to do it ourselves? I think not. Maybe VOR is right about you guys.
I hate to keep this thread alive...
Flopgut is a 121 guy.
IMO leave the 121 guys out of this....
Please explain to me how I can help you get a raise? I would love to help you raise the bar and bring back your furloughs(some of which are my friends).
I conducted my own neutral study yesterday as well. I had my father, who is a major airline guy and a FI virgin, read this thread from start to finish. I said nothing to him other than "what do you think". After he picked himself up off the floor from laughing so hard, he singled out you and voice of desperation. "These guys probably don't have the balls to say anything to your face, but come on here and get the keyboard bravado that looks really desperate" is a direct quote. Now that your blood pressure is through the roof, let me know how we (Net Jets) can be of assistance. Try and keep the name calling to a minimum.
When it was your contract, career and customers [owners] it was pretty clear to you. You withheld enthusiasm (STFD was the battlecry I believe) to the point that your customers urged your mgt to reward you with an industry leading contract. Well, if you are in fact the Christ-like-important airline customers that some of you believe you are, then if you would please fill in airline mgts on the details of being paid well and how that relates to an improved operation our problems will be well on their way to being over.
Now, of course, I know this really won't do too much. But if you did follow through with this at least half as much as you complain about us, our mgt would notice. It's no less than your customers did for you.
I could go find some similiar quasi-accurate report for my airline/customers as well. We both know what you did to get the big contract. Not that I blame you, just deal straight with us as well.
I'm not sure what you think I was trying to say. I was just pointing out, that even during the 2004/05 negotations, owner satisfaction never dipped below 85%.
http://www.reuters.com/article/domesticNews/idUSN2017264620080520
BTW, even though we purchase about 125,000 full fare same day tickets each year, even if we quadrupled our complaints, it's still a very small percentage of your total volume. We have no choice when booked with you. The paying public doesn't really give a damn. They fly whoever is cheapest and tolerate abhorent pax service the few times they do travel. If they have any recollection at all, they book on a different carrier. If our customers do that, it is a much bigger impact.
End the holier-than-thou crap about never drawing the customer into your battles. It just ain't true.
Now I don't hate the airlines, but I hate what they have become. Some of these gate agents and flight attendants have no customer service training at all. I feel like its a government run program. Just like the guy on here telling us to use our own airplanes to get to work, what an idiot, NJA buys close to 125,000 airline tickets a year.
This forum was filled with posts of NetJets pilots talking about writing up airplanes and delaying flights while fighting for the '05 contract. I was completely supportive, but just be honest about it. End the holier-than-thou crap about never drawing the customer into your battles. It just ain't true.
The comment was made "I think we all know what the NJA pilot group did to owner satisfaction when it came between them and a huge payraise." My response was to say that, yes, I DO know EXACTLY what we did to owner satisfaction. So, I agree, let's be honest about it.
Preach it brotha!
Yesterday I was on a ExpressJet flight home. I decided to forgo the $5 Starbucks because I could get a free cup on the airplane. When asked what I would like to drink the FA said, "You're not going to make me brew coffee just for you...are you?" OMG!...because throwing a coffee packet in a machine and pushing a button is so much work. I got a Diet Coke instead.
I'm so happy and blessed to have a job now where I can take pride in my product. I couldn't have said that 6 months ago.
We always treated the owner with the upmost respect. Never bite the hand that feeds you.