Good NJA Flight

[NJAowner]

Since my last "feedback" to this board was not positive, I am glad to say I had a few flights this past week. I would say the crews' attitudes were back to normal -- very pleasant, courteous, etc. The only "attitude" was a positive one centered around good service. I had a good discussion with one SIC about the current negotiations etc. -- the conversation was initiated by me and he asked alot of questions since I feel he usually doesn't get to ask certain questions to owners. On another flight, the crew meals were usually light and we shared some of out extra food which was greatly appreciated. Most important of all -- ithey were safe and uneventful flights. Thanks.

Fly safe.

P.S. - I have recently spoken with another owner I know who is seriously considering switching to CS. Not pilot issues but multiple Owner Services issues. He has a different team than me and I have not had any OS issues in a while.

 

[Fracster]

Want a cookie?

The only "attitude" was a positive one centered around good service

I haven't read a statement as arrogant and condescending as that one in a long time. You should be thankfull the pilots get you there safely and on time given the current climate NJA is placing them in. Made any false accusations about pilots sleeping in the cockpit lately?

The pilots have been making up for owner services mistakes for years and now that they have stoped covering owner services butt owners are blaming the poor service on the pilots.

Whats next, eh?

 

[Some guy]

You should be thankfull the pilots get you there safely and on time given the current climate NJA is placing them in.

What are you talking about? I apologize for being so ignorant about the "unsafe" environment NetJets is placing you in. Can you give us some instances where NetJets has purposely placed you in an unsafe situation? I'm sure that there is the occasional paperwork mistake or something of that nature, but you make it sound like you pilots are being targeted or something.

Or would your statement be called "reverse flamebait"?

 

[acaTerry]

Want a cookie?



I haven't read a statement as arrogant and condescending as that one in a long time. You should be thankfull the pilots get you there safely and on time given the current climate NJA is placing them in. Made any false accusations about pilots sleeping in the cockpit lately?

The pilots have been making up for owner services mistakes for years and now that they have stoped covering owner services butt owners are blaming the poor service on the pilots.

Whats next, eh?

I think you misread what he meant.

 

[Majik]

Can you give us some instances where NetJets has purposely placed you in an unsafe situation?

Recently, a crew had electrical smoke coming from the yoke. They were able to isolate the source of the electrical fire, pull the appropriate circuit breaker and land without event. Under the company's new Maintenance Carry Over program (the mechanic's ability to MEL items that are not covered by the MEL), a maintenance tech collared the circuit breaker and pronounced the plane safe for 3 additional legs. To me, that sounds unsafe. Why wouldn't you want to inspect the control column area and see exactly what was damaged? Any other associated wires damaged? I guess not, as long as it's more important to "keep 'em flying" instead of "keep 'em from burning". Care to defend that?

 

[Some guy]

Recently, a crew had electrical smoke coming from the yoke. They were able to isolate the source of the electrical fire, pull the appropriate circuit breaker and land without event. Under the company's new Maintenance Carry Over program (the mechanic's ability to MEL items that are not covered by the MEL), a maintenance tech collared the circuit breaker and pronounced the plane safe for 3 additional legs. To me, that sounds unsafe. Why wouldn't you want to inspect the control column area and see exactly what was damaged? Any other associated wires damaged? I guess not, as long as it's more important to "keep 'em flying" instead of "keep 'em from burning". Care to defend that?

Excellent question. I had not heard of this incident in particular. My job requires me to be very closely involved with the maintenance side of things with NetJets. I cannot speak for this incident, but if this were to happen on my shift, I would have had the tech absolutely determine where and what the problem was and ensured that it was isolated to one spot / system. Yes an inspection of the affected area would be required and if found to be safe, the acft would be flown via ferry permit (no pax) one flight to a service center. (I'm not sure I would have used the MCO myself) Are you sure the technician didn't inspect the wires / etc inside the yoke? I'll bet that there is a little more to the story. I don't believe, nor have I seen, anyone in the dept I work in knowingly allow any pilot to take an unsafe aircraft. You know you are always welcomed to call us and question anything that doesn't seem right. It is our built in system of checks & balances. As far as (maintenance) safety goes we all need to be on the same side.

As of now, our DOM must approve of all MCO items. By time it gets to him, 2 or 3 people have already agreed that we can MCO the item in question.

 

[Publishers]

You do not even take it well when someone says something good about you.

 

[NJAowner]

Thank you acaTerry and Publishers. Plus I do not think that FRACster is a NJA pilot.

Fly safe.

 

[Fracster]

Oh yeah, I work for the same company that provides you excellent service, who gets you to your destination safely and who are having horrible labor/management relations. I am a member of above pilot group who you can so easily b!tch about because some pilot or two didn't greet you with a smile and kiss your a$$.
I don't give a fook how much money you have or who you are but don't complain about my pilot group. If you don't like it, LEAVE!

We do an excellent job. We are on time, efficient and above all safe. We make sure YOUR catering is on board. We make sure YOUR newspapers, magazines and personal items are on board. We make sure YOUR car/limo/rental is ready for you and we don't call the company and complain when you show up pissed off because you broke a nail or had a lousy day on the golf course.

 

[FredGarvin]

Thank you acaTerry and Publishers. Plus I do not think that FRACster is a NJA pilot.

If he is he's an embarrassment to our company.

Unfortunately, he may very well be who he says he is. I've been with the company longer than most, and until recently I didn't think we had people like that.

Many of us know who really pays the bills and despite our differences appreciate the work and your patronage.

One can only hope he will heed his own advice....

If you don't like it, LEAVE!

 

[Some Dude]

Fred what the hell is your avatar? It looks like a photo from a gay broadway musical.

 

[Ace-of-the-Base]

Oh yeah, I work for the same company that provides you excellent service, who gets you to your destination safely and who are having horrible labor/management relations. I am a member of above pilot group who you can so easily b!tch about because some pilot or two didn't greet you with a smile and kiss your a$$.
I don't give a fook how much money you have or who you are but don't complain about my pilot group. If you don't like it, LEAVE!

We do an excellent job. We are on time, efficient and above all safe. We make sure YOUR catering is on board. We make sure YOUR newspapers, magazines and personal items are on board. We make sure YOUR car/limo/rental is ready for you and we don't call the company and complain when you show up pissed off because you broke a nail or had a lousy day on the golf course.

You, my friend, are a total dork. You are an embarrassment to all corporate pilots. Regardless of whatever struggle you are going through, you are (or a supposed to be) a professional. Act like one. This ‘guy’ you are insulting and have so much disdain for, is the bread and butter of our industry. How would you like it if your surgeon called you a little baby because you wanted all these silly scared questions asked before he cut into your body. Or if your shrink called you whiner for having so many problems. Our job is to make these peoples lives happier and more convenient. If it were just about safety, they could go fly on American or United. Get a clue.



Again, if you have so much animosity towards ‘rich’ people, then get another job. Read the headlines: private jets are paid for by rich people!



Ace

 

[NJAowner]

Coming up to this July 4th, Independence Day, we are thankful for all who have given to defend freedom and this nation.


P.S. to Some Dude ---- that is Dan Ackroyd in the avatar.

 

[acaTerry]

Oh yeah, I work for the same company that provides you excellent service, who gets you to your destination safely and who are having horrible labor/management relations. I am a member of above pilot group who you can so easily b!tch about because some pilot or two didn't greet you with a smile and kiss your a$$.
I don't give a fook how much money you have or who you are but don't complain about my pilot group. If you don't like it, LEAVE!

We do an excellent job. We are on time, efficient and above all safe. We make sure YOUR catering is on board. We make sure YOUR newspapers, magazines and personal items are on board. We make sure YOUR car/limo/rental is ready for you and we don't call the company and complain when you show up pissed off because you broke a nail or had a lousy day on the golf course.

I see where you get your ire at the current labor conditions, pay, etc. But lashing out at NJAowner, or ANY owner, is not the answer. The gripes he brought up last week (which are seperate from this thread) were legitimate gripes that would make anyone unsatisfied. I have followed his posts for quite some time and have not found anything to get mad about.
I'm sure he is pleased with the pilots as a whole and feels safe with us, after all he hasn't headed over to FLOPS.
In fact, when I see a profile filled out with things like "enough" and "seberal", it looks more like a fake pilot than one who is actually what he claims to be.

 

[Publishers]

You see he and the other owners own aircraft so they can depart when they want to depart, not when some airline planning department have figured out they can get 135 people together,

they want to have the catering they like on board, not the fresh peanuts offered.

Yes they want the same level of first class equipment and piloting that a carrier has. They do want to be able to drive to the aircraft and not have to stand in some TSA line for an hour. No they do not want to be searched and screened like some box going through a machine.

To do that, they pay money. Money erned and spent on aircraft and services. It is that money that pays for the design and construction of that piece of metal your flying through the sky. It pays for the fuel to keep it in the air. When you pull into the FBO and they come running out to help you and see what you need, they are really there for him not you.

That money he spends is why you have someone on the other end of that radio to assist you along on your flight without running into others. That money pays for your shoes and those shiinny bars on your shoulder.

He is one of your owners because he had faith in your company. Without him, your company, your job does not exist at all.

Oh you do not need him, heh no problem. I jsut cannot wait to see your lagacy when you die. That life accomplishment because so far you are just taking up space.

 

[Schrode]

NJA Owner - Thanks for the insight to the other side. I appologize for the remarks of some other pilots. Yes, I hope they leave - and I am hoping the door does hit them in the a$$. I am not happy with the current situation, with that said, you would never know it by my professionalism on the road. I uphold a positive attitude, the best service possible and meet the needs of the customer to the best of my ability with safety always first (getting you there safely is the best service I could ever provide). Sometimes it is hard, but I believe that if I ask for six figures, I must give six figure service - first. Some, maybe many, don't agree. Some say it has been too long (4 years and counting). But I have been in several other companies, not all aviation, and I enjoy this job more than all - while receiving the least in salary I might add. This is the most challenging job I have ever had as well, and I do honestly believe my services are worth far more than my compensation.

Again, I appologize for the actions, words and lack of service of some of my Union brothers. But most are good, hard working, compentent pilots hoping for a successful aviation career at NetJets. We do have a Professional Pilot group that will handle wrongs in a professional manner. I would be happy to address this privately if you have any complaints that need to be addressed. Just send me a private message. Thanks again.

 

[say again]

Remember it is my business that gives you YOUR job, enables you to get YOUR paycheck.

I think that some people forget this. You have every right to express yourself, whether positive or negative. I guess some people can't handle that. Customer service is a big part of corporate flying, catering to the needs of the pax, if people don't like it then maybe they should find a gig flying boxes or something.

Taking out your frustrations on an owner is wrong. You should be looking elsewhere to vent out your frustrations.

 

[nyboilermaker]

Fred what the hell is your avatar? It looks like a photo from a gay broadway musical.

Fred Garvin, Male Prostitute!

 

[Some Dude]

NJA owner maybe yourself and your family can express a great deal of thanks to all of the NJA pilots that have truely got down in the mud to provide you with your freedom and capitalism that you so richly enjoy? Many of us have served and are serving our country in the armed services protecting your family and freedom. You owe everything you have to the brave men and women who have and are still serving in the military. Don't talk to me about how you had to get down in the mud. So what! You helped to provide a job. Big deal. Have you done your part for defending freedom?I may fly a shiney expensive airlpane but I can tell you that I have flown a lot of trash in the back of it.

 

[NJAowner]

Some Dude -- I referred to the "mud" since I have never been dragged in to the type of comment which I posted that time. It has nothing to do with actually beingin the mud in battle.

No - I have not actually been in the service. However, I have long been greatful to all of those who have defended freedom and this company. But I can not equal your efforts in this regard. This is heartfelt -- and not sarcastic -- Thank you.

Fly safe.