Good NJA Flight

[FamilyGuy]

NJA owner maybe yourself and your family can express a great deal of thanks to all of the NJA pilots that have truely got down in the mud to provide you with your freedom and capitalism that you so richly enjoy? Many of us have served and are serving our country in the armed services protecting your family and freedom. You owe everything you have to the brave men and women who have and are still serving in the military. Don't talk to me about how you had to get down in the mud. So what! You helped to provide a job. Big deal. Have you done your part for defending freedom?I may fly a shiney expensive airlpane but I can tell you that I have flown a lot of trash in the back of it.

I have been in the mud Some Dude....I've served this country for years and I'm here to tell you that your attitude (and Fracsters) is unwarranted and unwelcome.

If you cant recognize that NJAowner and the rest of our owners have hired us to perform a service for them then you should leave and find someplace else to work.

You may fly a shiny airplane but your attitude is demonstrating to everyone that you and fracster are the trash that you want to refer to...

 

[old*art]

You cannot hide class - you have it or you don't - and Shrode has class !!

 

[NJAowner]

Class

And in my over 5 years with NJA (since I did renew a while back), all but a handful (and I can count them on one hand) of the pilots I have met have had class.

 

[Some Dude]

Family Guy is it classy when the company lies to the owners? I have never lied I always tell the truth to the owners. If you don't think we fly alot of trash in the airplane then you clearly don't have a clue about SOME of the people we do fly. Keep the comments coming they have no effect on our outcome. We are quickly becomming the Wal-mart of fractionals. The biggest but not the best. One more thing if we only had a 100 owners I would still have a job here. Smell ya later.

 

[FamilyGuy]

Family Guy is it classy when the company lies to the owners? I have never lied I always tell the truth to the owners. If you don't think we fly alot of trash in the airplane then you clearly don't have a clue about SOME of the people we do fly. Keep the comments coming they have no effect on our outcome. We are quickly becomming the Wal-mart of fractionals. The biggest but not the best. One more thing if we only had a 100 owners I would still have a job here. Smell ya later.

Does your truth telling extend to telling the owners what you think of them?

You're pretty brave on an anonymous board....I'm sure if you actually told the truth to the owners you wouldnt be around very long....

It's also that attitude which is causing the decline from the best option in the fractional market.

 

[Majik]

A couple of pilots (you know who you are) are not doing a whole lot to help our cause (if you actually fly for NJA). Fight the legal fight but fight it with class. I may disagree with the folks that don't support the NJA pilot struggle but wallowing in the mud isn't going to help our cause. Don't let 4 years of frustration take you out of the game.

 

[Fozzy]

Dirty Laundry

Ahh the lies. They happen all the time, and we have to clean up the mess. This is a direct email from OS. I am removing some details to keep all party's anonymous as it came to me from a coworker. Enjoy

"Capt X and SIC X,
Mrs XXXXX has been briefed that there was a mechanical issue on her aircraft which has delayed her departure this XXXXX to approximately a XXXXL departure. I did not discuss that you are also recovering for a Marquis card holder.
Mrs XXXXX is anxious to depart as she is participating in a <insert rich person activity here>.
Thanks for flying my owner today. We really do appreciate everything that you guys do.
<OS liar> "

So is it a lie if you do not tell the whole truth. Is it a lie if there was no "mechanical issue"?

 

[Some Dude]

Family Guy, I don't lie to the owners. I won't cover up the company lies. I tell it like it is. Hey if some jackass drug using rapper shows up for his flight I don't say "what up my dog? I thinks yo music sucks and yo beotch is a stupid Ho." That's his business. I make sure he has a safe flight with professional service. Of course I would have him arrested if he tried to bring some drugs on my plane. Just because they are flying in the back doesn't mean they have any class. I pick up alot of trash just like the garbage man. He probably makes more bank than me. But just like the garbage man I pick up the trash and I don't open it up to see what it's made of. I am professional at work. If the pilots did their job like some in "Fort Fumble" we would have a lot of dead owners. My job demands 100% percent every day. I give the owners the best service and safety possible. That is why the PILOTS ARE ALWAYS RATED THE HIGHEST IN CUSTOMER SATISFACTION BY THE OWNERS. What don't you understand?

 

[Fracster]

There is bound to be a little hostility these days given some recent events. Recently we had a crew fired because an owner, 2 weeks after the fact, called the company and said the crew had been sleeping in the plane during a flight. We have had several owners call and report crews for reading various materials, magazines, newspapers or novels, in the cockpit. We even had an onwer get very confrontational, almost physical with a crew for a problem that was his, not theirs.
Owners continue on this path and eventualy crews will become a little hostile. Owners know they can say ANYTHING to NJA and the crews will have little or no recourse.
I know my views are not popular on this thread but it needs to be said. If owners, NJAowner included, are going to continue to make up lies, report crews for petty issues or even get confrontational then crews are going to stand up for themselves.

I understand that we have a job because the owners buy into the program but the program is as safe as it is because of the crews ONLY. Its just my opinion that in a typical wealthy egoistic manner owners are beginning to forget this. Trust me, we arent the ones with egos, after all were the ones working for NJA.

 

[Jmajoris]

Yeh, he has done his part in defending freedom. It's called making money. Without that, nobodys free.

NJA owner maybe yourself and your family can express a great deal of thanks to all of the NJA pilots that have truely got down in the mud to provide you with your freedom and capitalism that you so richly enjoy? Many of us have served and are serving our country in the armed services protecting your family and freedom. You owe everything you have to the brave men and women who have and are still serving in the military. Don't talk to me about how you had to get down in the mud. So what! You helped to provide a job. Big deal. Have you done your part for defending freedom?I may fly a shiney expensive airlpane but I can tell you that I have flown a lot of trash in the back of it.

 

[NJAowner]

Crews

Fracster -- I have never seen a crew member sleeping. If I did, I would wake him up and then call NJA on the phone from mid-air. Definitely not 2 weeks later. I can say that in my flights I have probably seen about a dozen SICs (coincidentially not PICs) reading books and magazines. None were flight related. Never newspapers, and yes I know what the chart books look like that routinely get updated in flight. All of the reading took place over places like Iowa, Kansas, etc. at a cruise and never in busy areas like the Northeast. Frankly, 2 1/2 hours into a 4 or 5 hour flight with clear and open skies and the PIC awake (ha ha) and paying attention, I really don't care.

Fly safe.

 

[Some Dude]

Mr Owner, if you see any crewmembers reading anything in the cockpit please speak to them and kindly remind them that according to the NEW company policy they are NOT allowed to read in the cockpit. Also no Jepps revisions are allowed to be updated while in flight. Thank you. You should have the highest level of safety possible for your flight.

 

[semperfido]

Fracster -- I have never seen a crew member sleeping. If I did, I would wake him up and then call NJA on the phone from mid-air. .

perhaps you should just untangle yourself from the working end of the airplane. cat napping has long been a real world issue best left to the cockpit crew to work out between themselves. here is some extra-curricular reading for you nja owner.

http://www3.azwestern.edu/psy/dgershaw/lol/PilotNap.html

 

[NJAowner]

SemperFido -- very interesting. It does make some sense. What happens to reaction time if both crew members take a nap?


SomeDude -- it was probably last summer last time I saw reading material and last fall doing the updates. Nothing in the past few months.
Fly safe.

 

[semperfido]

you don't do it at the same time

 

[FLYLOW22]

And in my over 5 years with NJA (since I did renew a while back), all but a handful (and I can count them on one hand) of the pilots I have met have had class.

A fact that is backed by NJAs own statistics which shows Owner satisfaction with pilots currently remaining above 98%. Not bad.

It is amazing how much DISsatisfaction Owners are currently experiencing with NetJets Operations when pilots simply fly planes and take care of Owners as directed by the brief sheets.

This company never realized how much pilots went out of their way (with the promise of many a broken promise) to do many things NOT required by the pilot job description.

Many pilots I know don't try to make excuses for Operations any longer.

Many pilots I've talked to simply tell the cold hard truth to the Owner when something promised to them is not delivered as adveretised. We don't act as salesmen... NJA has plenty of salespersons willing to spin the truth any way the Owner wants to hear it.

Pilots at NJA fly planes and handle the Owners is a professional manner. We take care of them but we cannot insure their 100% satisfaction with the experience.

Bottom line is that NJA "management" has tried to turn this into a Domino's Pizza of aviation. Woodbridge likes the low costs associatied with it's pizza operation but they can't figure out why the cooks don't make anything except pizza for the gourmet food lovers that frequent the restaurant.

Maybe the problem is that "management" has failed to advertise NetJets properly on the sign outside which touts this establishment as a 5 star experience. This establishment on the inside looks like Domino's, smells like Domino's and pays it's people like Domino's... Minimum.

Avoid the Noid.

 

[Lrjet55]

Well done FLYLOW22

Thats exactly what has happened. The success of the NJA system is highly dependent on the pilots going above and beyond. Its actually a requirement for success. NetJets has forced us to just do our jobs and nothing else.

The fractional business is very, very fluid and requires a lot of thinking on your feet and doing more than is asked. Two or three years ago I dont remember guys complaining about doing more than asked, in fact, we took pride in it.

Its very sad how things have changed.

 

[miles otoole]

Fracster -- I have never seen a crew member sleeping. If I did, I would wake him up and then call NJA on the phone from mid-air. Definitely not 2 weeks later. I can say that in my flights I have probably seen about a dozen SICs (coincidentially not PICs) reading books and magazines. None were flight related. Never newspapers, and yes I know what the chart books look like that routinely get updated in flight. All of the reading took place over places like Iowa, Kansas, etc. at a cruise and never in busy areas like the Northeast. Frankly, 2 1/2 hours into a 4 or 5 hour flight with clear and open skies and the PIC awake (ha ha) and paying attention, I really don't care.

Fly safe.

Do you also fly Part 135? If so, just curious if you often see a crew member not on O2 above 35,000'.

 

[dsptchrnja]

Well done FLYLOW22

Thats exactly what has happened. The success of the NJA system is highly dependent on the pilots going above and beyond. Its actually a requirement for success. NetJets has forced us to just do our jobs and nothing else.

The fractional business is very, very fluid and requires a lot of thinking on your feet and doing more than is asked. Two or three years ago I dont remember guys complaining about doing more than asked, in fact, we took pride in it.

Its very sad how things have changed.

As FLYFLOW22 correctly pointed out owner satisfaction surveys remain above 98%. This directly contradicts your statement that NJA is "forcing you to just do your job and nothing else". If this were true it would be reflected in the OS survey.

 

[dsptchrnja]

A fact that is backed by NJAs own statistics which shows Owner satisfaction with pilots currently remaining above 98%. Not bad.

It is amazing how much DISsatisfaction Owners are currently experiencing with NetJets Operations when pilots simply fly planes and take care of Owners as directed by the brief sheets.

This company never realized how much pilots went out of their way (with the promise of many a broken promise) to do many things NOT required by the pilot job description.

Many pilots I know don't try to make excuses for Operations any longer.

Many pilots I've talked to simply tell the cold hard truth to the Owner when something promised to them is not delivered as adveretised. We don't act as salesmen... NJA has plenty of salespersons willing to spin the truth any way the Owner wants to hear it.

Pilots at NJA fly planes and handle the Owners is a professional manner. We take care of them but we cannot insure their 100% satisfaction with the experience.

Bottom line is that NJA "management" has tried to turn this into a Domino's Pizza of aviation. Woodbridge likes the low costs associatied with it's pizza operation but they can't figure out why the cooks don't make anything except pizza for the gourmet food lovers that frequent the restaurant.

Maybe the problem is that "management" has failed to advertise NetJets properly on the sign outside which touts this establishment as a 5 star experience. This establishment on the inside looks like Domino's, smells like Domino's and pays it's people like Domino's... Minimum.

Avoid the Noid.

If our owners were getting a Domino's pizza experience, you would already be out of a job.