Are Bose A20s worth the money?

[waveflyer]

I liked my UFM but love my A20's. The blue tooth is great for clearances at obscure airports. Probably not a factor for the 121 guys.

Not for that-
But for making a call on a quick turn while you're setting up, it is really nice

 

[Tripower455]

Not for that-
But for making a call on a quick turn while you're setting up, it is really nice

Not to mention calling Dickscratch, which is becoming necessary on just about every leg anymore.

 

[waveflyer]

Not to mention calling Dickscratch, which is becoming necessary on just about every leg anymore.

Right?

 

[tico]

the new Dave Clarks....blow the Bose away...light, cool small....connect to the Ipad for music on allnighters or anytime the fo talks too much.....easy to call dispatch

 

[Afterprop]

Hi Jack,
Any recommendations for bluetooth earbuds for the iPad?

Also, used the QC15s w/UFM . . . it was really good, the A20s are in a different class. Plus, the A20s have a 5-year warranty and much mo' better sound. IMO, either is better than any on-ear headset.

Really depends on personal preference.

 

[Damich]

I had problems with my relatively new A20s (bad cord). Missed radio calls...safety of flight issue. Dealing with Bose to get a new cord was a nightmare. For $1000 I expected better.

 

[OK3]

That's wierd. I just called to have my fraying cord replaced on my two year old A20. They are sending me a new cord for free and paying return shipping for the old cord. I have been very happy with the headset overall.

 

[Damich]

That's wierd. I just called to have my fraying cord replaced on my two year old A20. They are sending me a new cord for free and paying return shipping for the old cord. I have been very happy with the headset overall.

I was told a new cord was "on it's way". Called them 10 days later to find out the new cord had not been sent. My previous headset (telex 850s) lasted over 8 years without an issue (the frame began to physically wear out from use). Having a great sounding headset is great but having a reliable headset (one that doesn't die during a critical phase of flight in less than 1.5 years) is even more important to me. I expected better.

 

[Tripower455]

I had an issue with my cord too. The angle at which the plugs are bent in an NG caused a break in one of them.

I called Bose from the gate in MDW, and the new cord was sitting at home when I got there 2 days later.

 

[waveflyer]

Flew with a capt who's FO accidentally ripped the cord in two at the internal plugs-
New cord sent and at home by the end of his trip

My CS experiences have been great. Ie: not just good- from a business owner-> great.
Bose X's lasted 12 years- at year 5.5 needed refurbishing- no problem- replacement headset sent to my overnight- mailed back in the box they came in- no charge practically a brand new headset returned in 9 days- no disruption

I've heard they're now more sticklers about the 5 year warranty

More recently, I returned the original Bose A20 for a Bluetooth version-
They sent the BT version before they received the A20 and I had them for my next trip

Everyone's mileage may vary, just like an airline experience- but that Bose report sounds out of character

(I get no commission. )