Delta flight diverts on champagne request

[outerlimits]

Thank you, fellow FA. It's extremely frustrating to have the same response to all threads about a FA/passenger issue. It's ALWAYS the FAs fault--and it's ALWAYS assumed it's a cat-rancher. Hmmm, I guess I didn't realize that older women are bitter hags and the young ones all possess sunny dispositions.
If some of these "men" want to be honest, they should just say they think anyone over 35 should retire and only allow young, hot FAs... Yeah, that would sure solve all FA/pax issues. uke:

Easy does it, I have 2 cats

 

[tomgoodman]

An old Captain once remarked: "I could do a F/A's job....for about 20 minutes. Then either I or a passenger would get slapped."

 

[Fubijaakr]

The undercurrent I detect here, ZJ and 727, is pretty typical for the average FI poster. You'll note they are mostly young guys. The opinion is the same whether its a passenger out of control or an Age 65 thread.

Have you noticed its always "gummer" or "cat rancher"? They all seem to be Capt. Taylors complaining about the "gays, grannies and grandes." Their idea of a "professional" F/A is a 20 something with perky breasts who they might "get lucky" with on the layover.

However, with their demonstrated attitudes, luck (or liquor) is the only thing that's going to help them.

 

[outerlimits]

The undercurrent I detect here, ZJ and 727, is pretty typical for the average FI poster. You'll note they are mostly young guys. The opinion is the same whether its a passenger out of control or an Age 65 thread.

Have you noticed its always "gummer" or "cat rancher"? They all seem to be Capt. Taylors complaining about the "gays, grannies and grandes." Their idea of a "professional" F/A is a 20 something with perky breasts who they might "get lucky" with on the layover.

However, with their demonstrated attitudes, luck (or liquor) is the only thing that's going to help them.

Luck is good but liquor is quicker

 

[Turtle21]

Cabin crew in the US are out of control these days, trumping their perceived authority over simple customer service, especially in first class. I was on a UA flight to DXB and was shocked at the lack of service in biz class. After a horrendous meal service, the cat rachers were never seen again for the rest of the flight. Do that on an Asian or ME carrier and you will be fired.

The Asian culture is different than the U.S. culture. How many asian men walk around with their pants halfway down to their knees? How many asian women cackle and snap their fingers at you to show their displeasure?

Just last week I watched a first class passenger and his wife stand in the way while disabled passengers were being allowed to board first. The gate agent politely asked/directed the first class passenger to please step aside for a few minutes to allow the disabled passengers in wheel chairs to board. The first class passenger just nodded and didn't move out of the way, and then bolted to the airplane as soon as the gate agent turned to help someone in a wheel chair.

The week before that I saw a passenger revolt about having to check her bag. She ripped off the bag tag, opened the jetway door to the stairs, and threw the tag out onto the ramp and then stormed onto the plane with her bag.

Passengers are told to expect more and then get less every year, and the companies consistently deliver.

I am aghast at the insults and arrogance that gate agents and FAs have to ignore everyday (from the companies and passengers) and I am amazed that so many of them do such an amazing job day in and day out.

 

[waveflyer]

Only a gummer would call us " young", Fubi

 

[LearLove]

ON a sked deadhead last month I watched a middle eastern man stick his wife in coach then go and sit in first.

 

[shon7]

The Asian culture is different than the U.S...the week before that I saw a passenger revolt about having to check their bag. ..I am aghast at the insults and arrogance that gate agents and FAs have to ignore everyday (from the companies and passengers) and I am amazed that so many of them do such an amazing job day in and day out.

So you think passengers are the problem! Think for a moment where you paycheck comes from. An FAs ideal world would be an airline with with no passengers - right! The airline is not a social welfare scheme. Earn your pay like everyone else. You're not doing anyone a favor. And if its so bad then leave. You'd make much more in most industries elsewhere - but you'd have to work for it and you'd never get away with the poor, offensive work ethic that FAs bring in to work day after day.

 

[waveflyer]

An old Captain once remarked: "I could do a F/A's job....for about 20 minutes. Then either I or a passenger would get slapped."

Shoe fits for me definitely(!) I wouldn't last a week.

But let's stop pretending there is no difference between good FAs and bad ones. All are not equal, and it has been apparent to most for some time that bad attitude FAs are on the rise. I blame mgmt ultimately, but there are a lot of union protected free loaders who really don't enjoy their job on any level, but continue to do it for their own motivations-

 

[FR8mastr]

As the Captain there is not much you can do... You cant go back and see what's going on, therefore there is no chance for the front office to even try to diffuse the issue.

So What's left?

You either trust your fellow crew member or not.

If I am told by an FA that there is some sort of situation in back that demands a divert, that is most likely what's going to happen.

Again, see the first paragraph... What else can you do, especially knowing if the situation does get worse you will be over open water soon.