Commuter Question ?

[mnboyev]

My flying buddy and myself ended a trip... ran to the gate...(both commute to the same city) trying to get home... and the jetway was still pulled up... exactly 10 minutes prior to scheduled push... the agent said well.. if the Capt wants the jetway pulled up its ok with me.... wink and nod...only booked to 81 pax ... So what happens next blows me away...

The Capt looks at me ... looks at his watch and released the brakes and pushed ? WTFO... ? He clearly saw us ... gave us the oh well look and basically thumbed his nose at us !!! I am not fibbing on the push time... at all.... 5 minutes well I can sorta kinda understand... BUT 10 !!!

So where do I go next... I need someone to PM me the jumpseat chair for AAI... please... I know the CPO cant and wont do anything... This is strictly a union culture 'thang' as best I can understand it...

We are not running an airline for commuters.. I fully understand that. But c'mon guys... Heck I have and alot of us have put last minute paying pax on ... and still made schedule... safely !!!

Comments pleez...

 

[Mike man]

Pro standards would be a great place to start.

 

[AQ PILOT]

That really sucks. I know a lot of guys who would gladly take a delay to get a fellow pilot on board...me being one of 'em. That was a chincy thing to do...

 

[chucknorris]

whos tail was it

 

[mnboyev]

our pro standards wont take care of it.... thanks for listening... I'll call anyway... for grins.

I just cant stomach he left a fellow company pilot.... actually two fellow pilots..

 

[ifly4u]

I can beat that. Just a couple of weeks ago I walked up to the gate 30 minutes before departure I was stunned to see them pushing back the jetway!!! After waving my arms and flailing my coat through the window I finally got someone's attention and the gate agent came back up and escorted me down and I got on the plane. There were only 11 people and I can understand wanting to leave early.. but 30 minutes??

 

[weasel_lips]

Take the next flight. Simple as that.
Amazing how people pay $0.00 for their "ticket" and complain when they don't get on.

 

[phishn@daves]

Take the next flight. Simple as that.
Amazing how people pay $0.00 for their "ticket" and complain when they don't get on.

C'mon man, do you commute? It just sucks to be left there at the gate when you have done everything you can to catch the last flight home, and have probably helped some other commuter from another airline out during your 4 day trip.

I think he's pissed off because he knows he had pleanty of time to grab a seat.

However, the CA of the other airline may have left early to get a seat on his commute.

Free seat or not, people just want to get home for the whole 2 days. You can't blame a person for being upset, especially if he wrote this the day of or the day after.

 

[skyslug]

Just a thought but it sounds as if was actually the gate agent who didn't want to put the jetway back to the plane.

I've had this happen at my previous carrier; you see a passenger in the window and you're 10 minutes or so early and suggest to the gate/ops you want to reconnect the jetway to get the pax on. The response from the gate agent is usually OK but on several occasions they refuse! We try to reason, beg and plead with them and they still refuse!

I am absolutely positive the gate agent will go up the jetway and tell the passenger that it was the Captain who elected NOT to pull the jetway back up and leave early.

 

[mnboyev]

You are missing the point.... what happened to helping out and going that extra mile to help a fellow airman ? More importantly a fellow company ?

Take your free ride comments and stick it... yea we took the next flight (hours later) and missed more time at home ...

Sorry... not taking us... when you can still push on time ... is unsat... period...

The agent was more than happy to pull the jetway back up and in fact had the key on expecting the capt to wave him in ... or pop the window for a chat.....

 

[Bert Harbenson]

Take the next flight. Simple as that.
Amazing how people pay $0.00 for their "ticket" and complain when they don't get on.

Let us not forget that non-reving/JS-ing is a BENEFIT negotiated in our contracts just like pay/vacation/work rules/etc. We do not pay $0.00 for our ticket, we pay for it every time we go to work.

 

[humveedriver]

mnboyev,

Yeah, that really blows. Totally agree. BUT! Whats the point of posting anythying here? You could look at the release or go into FTWEB and find out who the Captain was. Then you could write a nice note expressing your displeasure and put it in his V-file. Maybe he had a reason? Who knows? Ask him.

 

[tubelcane]

I'm gonna guess his reason was he didn't want to lose that minute or two of pay if he would have opened the door. This has happened to me before at Airtran, I think it sucks. Guys here care more about 5 or 6 minutes of door close time than getting a fellow pilot commuter home. It's sad but the way the majority of people do it here. That will not be the case when I have 4 stripes. If we haven't pushed back I'd let a commuter or holy crap another passenger on board. That is the business we are in.
This is the 1st airline Ive seen where this happens. But a few Captains have told me the company backs the agent over them in situations such as this. Again I think it sucks you were left at the gate, but it probably won't be the last time. Not that I would like to be paid when the wheels moved, but I wonder if it would change anything in this regard?

 

[mnboyev]

I know exactly who it was ... I will confront him face to face... Pro standards will be called... nuf said .. However, nothing will happen given the individual..

this is unsat... The company doesnt care as long as you are on time... and not disrupting the safety of the flight... Cmon...

This is the first time I have been left at the gate..ever... still unbelievable to me... arrrghhh..

Merry Xmas too all ... and to all a good nite.

 

[hoover]

So now the Captain has to stop everything, have the jetway pulled up, open the door, let people on, get them seated and stowed, rework the W&B. etc, etc.
So he does all that, gets ready to push again, and now more people come. Does he do it again? When does it stop? The airlines all generally follow the same rule. The flight has departed when the door is closed, and the door closes 10 prior. You got there after the door was closed. Take the next flight.