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You have GOT to be kidding me....

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shooter

Call me the Tumblin' Dice
Joined
May 13, 2006
Posts
7,941
All right, all right, all right. Time to get your blood pressure to rise and vent at the corporate greed at hand. Just take a look at our wonderful "high demand" job. Look and see what they have to say and let me hear what your thoughts are.

http://www.daytondailynews.com/n/content/oh/story/business/2008/01/13/ddn011308dispatchers.html

Starting salaries can be $20,000 to $25,000 annually,

Oh please please please can I? Can I pay a large sum of money to learn a skilled trade that accepts joint responsibility with the captain of an aircraft and thats what you will pay me? Can I accept all that and you will pay less than what the unskilled worker at Costco makes by a full $2 per hour? Or the ape dockworker that gets paid TWICE that amount? Well where do I sign up? I am here to tell you people that the pay scales have gone DOWN since I was first starting in this line of work and the costs of living have gone up. It was an unlivable wage when I first began and it has become down right insulting since. How and why do people do it? There is NO FREAKIN’ WAY I would start with that kind of pay these days. You can't unless you are living with your parents. And you need to be 23 years old to get a Dispatch ticket. Who the heck would live at home at 23 unless you were still in school and working on a post grad degree? Like I said, you can go to Costco and get a better wage. Retail is now a better profession than the aviation industry.

Sinclair student Ashanti Taltoan, 29, of Miami Twp., hired on last summer as a PSA Airlines dispatcher. Late in the year, he switched to a dispatcher's job at a higher salary (he declined to reveal it) with NetJets Aviation Inc., a private aviation company in Columbus.

Let’s see here, he hired on in summer. That would give him half a year-end Dec and HE LEFT BEFORE THAT! Did he even get out of training to learn the system before he left? You freakin’ dim witted airline management jerks: Pay a decent wage and you will get and retain quality people.

Freakin’ stupid!
 
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Ugh.

Supply and demand. So long as there are people who are willing to do the work for that wage, there is no incentive for the companies to increase that wage.

Pilots at the regional level run into the same basic issue. So long as there are ERAU grads that will fly the nice new CRJ for $XX/hr, there is very little incentive for the company to raise the starting wage.

Comair recently dropped the hiring mins for pilots, and added a signing bonus. The company has also had a standing "refer a friend and get $XXX after six months" plan.

From what I can tell, the hiring mins for ADX'ers at the regional level are;

1. pulse
2. breathing
3. certificate
(in that order)

:rolleyes:
 
If true supply and demand were at hand here, we should see an increase in the pay scales as airlines compete against each other for the talent in the pool. At least thats how that article makes it sound that there is a shortage right now. Lets hope, eh?
 
I have always thought we should get paid a percentage of the captain's pay.

What percentage, I have no idea
 
I have always thought we should get paid a percentage of the captain's pay.

What percentage, I have no idea
Hell, 55-60% of captain pay...with higher standards for actually keeping the job...would be excellent in comparison to what we are all making now. Of course, then you'd have to re-work the FO payscales or you'd have a mutiny on your hands.
 
Of course, then you'd have to re-work the FO payscales or you'd have a mutiny on your hands.

No I wouldnt, for they arent part of the Joint Operational Control responsibility relationship.

It is CAP = Dispatcher.

They want a raise, either garner more seniority in their seat, transition to a bigger airplane, or upgrade, simple as that.
 
Just for info purposes.
SWA DX used to be 75% and had a "me too" clause in their CBA. This was many moons ago.
 
Preaching to the choir

Not only have the salaries gone down relative to the cost of living, but why do the airlines find it necessary to locate their dispatch offices almost exclusively in high cost of living areas? I understand not everyone wants to live in the boonies like me, but people could almost live on the wages if they didn't have to contend with the high rents or high real estate prices/property taxes of living in DC or NYC, or the time/cost of commuting from an affordable location.
I recently checked into an ad trying to fill slots at Compass dispatch...pay was $15-$19/hr, which could work in some areas, but they are located in Chantilly, VA! The recruiter said they are "having a very hard time getting GOOD, EXPERIENCED PEOPLE." No freakin' crap! It's that way with just about every carrier I've checked into. I swear there is a complete disconnect between management and the reality of life anymore. I've got tons of experience, but the best I can get out of the carriers I've spoken to, despite their claims of being "desperate, in a crisis", is about $1.50/ hr above the bottom of the already pathetic pay scale.
Unfortunately, as long as other costs remain high, I don't see much improvement in the near future. I can't understand why these airlines are willing to turn over such a vital job, one that can have such a huge impact on the safety, legality, efficiency, and the quality of the customer experience, to the least experienced people they can find.
 
I really feel for the dispatchers and how they are being flat out used and abused by mgt. I had a few friends that went into dispatching and one left for double the pay being a mgr at Wendy's and the other took a job with an insurance company for almost double. Go figure-huh? Dispatchers are a necessary evil to airline mgt. You take a share of the responsibility for fractions of the pay. Most people vote with their feet and leave for better jobs-not necessarily in aviation. When they have serious staffing issues then and only then will the attitude change. The same is for pilots-they are having difficulty finding folks to spend HUGE money on education and ratings only to get the pay of a high school graduate. All the bright eyed kids hanging at airports asking me what to do to become a pro pilot. I see I tell them to go to dental school and fly for fun when they have the money or become and engineer and start at 50-60K and invest less than 1/3 of the training expenses than a pilot would.
 
It is CAP = Dispatcher.


Uhh, until your office is the target of terrorists, or can blow up over long island sound like TWA800, or can run have a total loss of flight control like UAL232, I can't see how a Dispatcher=a Captain.

For preflight planning and preparation, your responsibilities are the same, but once the door closes it's the CA with the multi-million dollar machine and the hundred lives in his/her hands....you assist in that process, but the CA gets the ultimate responsibility. If the CA messes up, they may pay with his/her life, while you will be going home either way at the end of your shift.

Not trying to belittle you, but the fact of the matter is that it takes a lot more than a 3 week course to be a Captain or First Officer, and for you to write CAP=Dispatcher in regards to pay kind of belittles us.
 
No, what I meant is that we should be a paid a percentage of captains pay.

Someone else responded that F/O's will pitch a bitch if our pay bests theirs (a lot of times, it already does, especially those with low seniority).

I responded that since the F/Os arent part of the joint operational responsibility relationship, just the dispatcher and the captain, I would keep their payscale as is, and not raise it (across the board). I also said that if the F/O wants more cash, he needs to upgrade, garner more seniority in the right seat, or transition to a larger aircraft.

At no time did I try to say that the personal risk is the same. If I screw up, I get to dance my carpet dance in front of the DO, FAA, and anyone else who wants to watch me deftly do the two-step; if you screw up, you can become a charcoal briquette on a mountaintop.

At no time did I intend to belittle the operating crew.

When I was at American Eagle Dispatch on 9/11/01, we had Ft Worth Police SWAT in Full Body Armor, loaded M16s, and no sense of humor within 30 minutes or so of UAL175 going into the tower; outside our door, outside the door to AAs SOC, and outside the door to the AA Crisis Center, who knows if we were/werent a target.

The CAP = Dispatcher meant the joint operational control responsibility per 121.
 
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I responded that since the F/Os arent part of the joint operational responsibility relationship, just the dispatcher and the captain,

Hate to disagree with you there.....Even though you may think it all rests on the Captains shoulders. The FAA gladly violates the crew for ANY screw up. The company will also disclipline both pilots for SOP infractions. So, the FO has plenty of responsibility on his/her shoulders.
 
No I wouldnt, for they arent part of the Joint Operational Control responsibility relationship.

It is CAP = Dispatcher.

They want a raise, either garner more seniority in their seat, transition to a bigger airplane, or upgrade, simple as that.


Dispatcher does NOT equal Captain. Joint responsibility but Captain has the final say. As far as the f/o comparison goes...I've never seen the dispatcher take the risk that is inherent w/ every flight. When was the last time you flew an approach to mins are picked your way around a line of thunderstorms? Don't downplay the role of the f/o as the Captain nor the passengers go anywhere without him.
 
Easy boys. We're getting off topic (shocker!):eek:

Fact is we are all (CPT/FO/DX) integral and indispensible parts of the mechanism and we are all woefully underpaid.
If we spent half as much time promoting the fine job done by all of us, and touting the benefits in safety and efficiency that Joint control and CRM have brought to commercial aviation then we might be able to bring some respect to the entry echelons of our professions and with that perhaps some better income.

One thing is for sure, as long as we, Pilots and DXers, argue back and forth over ego driven minutae then none of it matters.

As long as the point target of your frustration is anything other than the real problem,
(Corporate greed, upper management idiocy, lack of professional respect, pay or whatever), then the aggrieved condition will continue.


We can now continue with our usual subject drift and personal/professional sniping.
(stepping down off soap box)
RVSM
 
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RVSM.....well said.

All of us, pilots and dispatchers alike, need to respect each others contributions to the operation, and check our egos at the door. In all the years I was a dispatcher and a shift manager, it was obvious that we needed each other to make the system work. I never considered myself "equal" to a captain, just different. But it was annoying that, after 15 years and running the entire airline every day, I was still making less than the most junior captain in the company the minute he put on the fourth stripe. But that's the way it's always been, as far as I know.

I fully respect the physical risk that pilots take. But they also need to respect the fact that, although dispatchers don't have that same risk, and while pilots are flying one plane one leg at a time, we are managing 50-60 (or more) aircraft over thousands of miles, dealing with multiple situations simultaneously involving crew scheduling issues, contractual as well as FAR limitations, maintenance routing concerns, individual station priorities for connecting pax, and orchestrating complex solutions projecting over the next several hours just to get everyone (crews and pax alike) where they want to go. Pilots used to always complain that "dispatchers need to spend some time in our world to see how tough it is". I tried to do that, and have also had many in-depth discussions with my pilot friends on the details of their job. A handful always thought we should do whatever THEY wanted, convinced that they had all the answers to every operational problem. But most of the time, when pilots were in dispatch for a couple of hours on a bad day, they left amazed at how things worked, and usually said "I don't know how you guys do that..."

In this current industry climate, we're ALL getting the same lack of respect from management, and we need to find a way to stick together. Hopefully, better times are ahead....but they won't be handed to us.
 
Pilots, well captains at a minimum, should be required to sit an entire shift in dispatch - make it a part of their recurrent.

We have to sit and spend some time in the flight deck (which I absolutely love to do), they should be required to do the same.

I have been to one airline that required, as a part of upgrade training, that those going through their first upgrade had to spend a shift in dispatch to see the other side of the radio - I fully support that. Makes for great CRM/DRM.

I have also been to other carriers that didnt want pilots in dispatch at all for whatever reason - we were just a voice on the phone or radio, or words on an ACARS printout.

Those pilots who do spend some time in dispatch usually come away with a much greater notion of what we actually do in a 10 hour shift. Make it a bad weather day with a lot of crew reroutes, missed approaches, or BINGO fuel diversions - not those rare days where the airline seems to be on ottopylit ;)
 
Pilots, well captains at a minimum, should be required to sit an entire shift in dispatch - make it a part of their recurrent.

We have to sit and spend some time in the flight deck (which I absolutely love to do), they should be required to do the same.

Good point. Everytime I jumpseat for my recurrent and attend CRM/DRM, I encourage the crews to spend a day in my shoes.​

After 10+ years dispatching, I can count on one hand the number of pilots that have R.S.V.P.'d that invitation. The crews that have sat with me, have a tremendous respect for what we do. Often times, it's a huge eye opener for them. I would like to see all Captains new to the left seat have this as a training requirement.​

JM2C​
 
Pilots, well captains at a minimum, should be required to sit an entire shift in dispatch - make it a part of their recurrent.

the pilots at fedex sit with us as part of their recurrent every year. however, it's only for an hour or so. i think it should at least be an entire shift.
 
I agree with all point made here, the levels of responsibility are different from a physical point of view no doubt.. but the regs address a different responsibility in 121.533.. and that is what we the dispatchers are talking about.. I would much rather have a truly mutual agreement with my PIC's than have mutual distrust or annoyance... I think we should get paid a % along the same kind of scale as a captain...

Oh yea my fine feathered friends, please dont forget many of us where or are pilots too..

On a another point regarding pay: Consider that the fact that Pilots make up the Largest number of employees on the Payroll and dispatchers are probably the smallest number on the books. If the company were to increase in pay rates a few dollars an hour to the pilots that would be a HUGH hit to the bottom line, whereas the same increase to the dispatchers would be nothing more than a blip on the bean counters spread sheet...

Unlike pilots working there way up the ladder to captains and their pay rates accordingly, dispatchers are pretty much thrown into the fire right after they get comp checked... our responsibility on day one, is the same as it will be the day before we retire ( as far as the regs go) sure we might have the opportunnity to move into a management or ATC or some other similar position down the road, but these positions are few and far between... so we have to wait on scheduled pay increases in some union contract which is many cases really suck...

Anyway, I wont dispatch anymore because of the stupid pay rates, and long if not impossible commutes, I have been interviewed many times in recent years and have nicely made this the point for my turn down and is why I have not returned to the dispatch ranks, having moved to other airline trades. I am just one person doing this, more people must do the same as well as educating the new students out there of the "real" airline world to which they wish to enter, and not believe the school hipe and BS of makeing 6 figures as a dispatcher.. Not going to ever happen kids...

In any case everyone needs to join together on this issue, as long as the company's sees the in-fighting between ranks, they know they have nothing to worry about and can justify anything.. JMHO
 
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So what should starting rates be for a Dispatcher? While we are at it what should the pay rates be for a 5, 10 year dispatcher?

Realistic some one coming out of school with no experience. Should they be making $32k-35K a year starting out?
 
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Sure it should... the biggest problem I have seen is the cost of living vs the pay for new hires.. i.e. IAD, LAS, JFK, MIA, MCO... EVEN $32 TO 35 is tough in these cities..hard to pay for a decent apartment along with the high cost of gas and food....

Go to MEM, IND, CVG, CMH, DAY ETC.. its cheaper to live but the pay is grossly under $35K! so where did one gain by going there? ... how is one to make a living, bring up a family, or be happy when you can make the same money working for some retailers..

Looking at the 5 year pay scales is not much better but getting there...10 year pay is ok but most carriers even topped out in 19 years only gets you to the $50's. In this day and age, $50's is middle income at best..

Look there are only about 1800 to 2000 actively working dispatchers in the country... campare that to the 10's of thousands of pilots. We are a very small group indeed but we carry and very high burden of the companies responsibilities and control a large portion of the income on a day to day basis..

I think a decent starting wage should be $35 to $40K and then be in the Mid $50s by the 5th year and the $70's by the 10th.. dream world? by todays standards it is... but should it be this way? Pay should be based on the level of responsibility a position carries and its impact to the bottom line.. again JMHO..
 
I think a decent starting wage should be $35 to $40K and then be in the Mid $50s by the 5th year and the $70's by the 10th.. dream world? by todays standards it is... but should it be this way? Pay should be based on the level of responsibility a position carries and its impact to the bottom line.. again JMHO..


I agree with that scale not asking for the world but it is a decent salary. Where I work "top out" is $52,000 in about 10 years or 8 years if you get a merit raise and then it is 3% after that with no top out.
 
I agree, clr4theapch....those numbers would be reasonable. Unfortunately, the current philosophy in the airlines seems to be hire only young folks who have 3 roommates to help cover the rent, and hope they move on before they start costing too much. If you have the audacity to grow up, get married, and start a family, and buy a house, well, you can't expect THE COMPANY to pay for that lifestyle....

So what's the answer? If you look on the Internet, some companies advertise "contract dispatch" services (i.e., Jeppeson & Skyplan). I know there are some hurdles of FAA approval before this would be possible, but the way airlines are currently outsourcing maintenance, ground handling, gate workers, etc., if they can find a legal way, will they do it? And, given the current lousy state of affairs, would this necessarily be a bad thing for us?

I think it would be a very sad development...I really enjoyed the camraderie of being on the same team as the crews, all pulling for the same goal. But with Northwest trying to outsource all the F/As on their Pacific routes a couple of years ago to foreign "contractors", and with United selling off their United Services maintenance division (while a friend of mine dispatches 747s to BEIJING for maintenance), is our profession next? If so, would a contractor possibly be able offer better salaries and a better location than what is currently out there?

My crystal ball is in the shop, but I wonder.....
 
I agree with that scale not asking for the world but it is a decent salary. Where I work "top out" is $52,000 in about 10 years or 8 years if you get a merit raise and then it is 3% after that with no top out.

Keep in mind that we are paid professionals and we should be paid according to our craft. So a Dispatcher at airline X does pretty much the same job as Dispatcher at airline Y. Pay should be comparable correct? Well we all know it’s not so let’s look at that problem because other than just saying corporate greed, that is where the problem is. When Dispatcher at AX is working a desk of 50 flights and all the aircraft have 30 seats and Dispatcher at AY is working the same number of flights and there are over 100 seats in every flight, you can see the revenue difference. So AX can afford to pay its Dispatcher a higher salary and as a result should get the best experienced professionals because of it. But like I said earlier the job does not change if it is 1 passenger or 500 of them in each flight. So the problem as I see it is not the top salary because I think a commuter level Dispatcher getting $50,000-$55,000 in 10 years is okay. Sure it could be better but you can raise a family with that as a professional. If more money is what they want they can take their experience to another airline to preserve the basic career elevation that seems to be taken advantage of these days. The problem we have IMO is the starting wages are just not livable, no where near what a professional should get paid or deserve to get paid, it is down right insulting and we should all figure out what to do about it. There is NO WAY, I will repeat that for the drama, NO WAY a Dispatcher should get paid below $32,000 in a “cheap” city to live and there are cost of living calculators to adjust for increased cost places like SFO, ORD, JFK, etcetera etcetera. We are skilled labor here people, not unskilled walk in the door at Lowes or Costco labor. (That get paid more than the wages they pay starting Dispatchers I will add.)

Am I out of line in that thought process? As a professional we should be able to afford to go to bed in a safe neighborhood, provide for our family, have defined goals that are attainable, have a career path that makes one proud to say they are part of a team that provides the safety, legality and profitability of each and every flight our employers entrust us with. They should provide a salary to allow Dispatchers to provide the same level of quality living for their family that they expect from the Dispatcher for each of their flights. And each Dispatcher that is starting or currently below $32,000/yr needs to march in and tell your managers you all deserve better and they should respect you and your work to reflect that for your ability to have that in their life. Not one at a time, but together. If your boss ever gave you the speech about open door policy there it is.

Down right insulting I tell you.
 
Well Squrriel29, the outsourcing for dispatchers was recently defeated by the FAA with the Jeppesen Plan to do exactly what you spoke of... they debated this for a few months last year after a very through presentation whereby dispatchers would have made a respectable starting pay and benefits with a planned pay scale pushing up to into the 70's.

Most dispatchers on here and other web sites were against this program and made alot of noise with their POI's, the ADF sent staff members to Washington in opposition because of the operational control relationship between a pilot and a non-employee DX from Jep...So As of now outsourcing ADX is dead..

Shooter brings up some good points on differing pay scales. I also would add that all the different union contracts out there have a ripple effect on everyones pay scales.. so if airline X signs a 12 year contract which pays a low wage, it effects the negociating power of the union over at airline Z or others trying to get better wages for their ADX.
The effect perpetuates itself forever as none of the contracts start or end at the same time.

Another big problem that has been around the airlines since the stone age is when a person wants to move to another company he/she must start over at the bottom of the pay scale.. this is a big big problem to me. Sure I can understand being at the bottom of the senioity list, thats ok, but to start at the minimum pay scale? That sucks...

To counteract this maybe dispatchers should have a national Union which addresses and dictates the mimum wage scale each person will earn no matter where he/she works based on years of experience, The other benefits should be close to the same as well. This way you dont get hurt when you move to another city, you carry your pay rate with you.. Just an idea..

Think of the other national unions, like for ATC, actors, writers, sports, electrical and plumbing trades, why not Flight dispatchers?

It would not take allot of work to organize a national dispatchers union that would establish this trend. The ADF is more of a trade organization which does nothing for the wage gaps or other arcane ailrine industry policies.

A National Union would need ALL dispatcher from all airlines to be members to work. To assure the airline companies that individual dispatchers are proficient for their years of experience, testing addition training could be part of our requirements, there could be specialized courses in the different flight planning software used and the latest industry upgrades.

Many good things would come from such a union, it's pie in the sky for now, but something has to change or history just repeats itself.

Its just another idea, we all have them. :)
 
I hadn't heard that the outsourcing issue had been decided by the FAA...that's good news. Of course, that's only one aspect of the overall situation.

Hasn't ALPA been discussing the concept of a single seniority list for number of years? I don't think they've been able to pull that together because of various other unions at different carriers, and frequent conflict between the agendas and priorities of senior vs. junior pilots (like the recent change to the Age 60 rule). It would require trying to organize dispatcherss represented by TWU, IBT, Teamsters, and who knows who else. What we would have to our advantage would be a far smaller group to organize.

As mentioned, the current system really sucks in that it requires even highly experienced dispatchers to start at the very bottom of the payscales if they choose to (or are forced to) change airlines. I'm sure the airlines use this to their advantage, figuring that once people have gained enough seniority, they'll accept inadequate contracts because it's still better than going elsewhere.

I am right now in that position of trying to start over...but no "opportunity" pays enough to offset the cost of living, not to mention the cost of the move itself (a wife and three kids generate lots of stuff!). I would literally have to accept the same pay I made in 1990 (before I was married, before kids, before a mortgage, before $3/gallon gas, and not adjusted for 17 years of inflation) and accept a higher cost of living than where I am. I just doesn't work, so all of my experience goes to waste while the airlines complain that they can't get good people.

I would really like to see this situation change, but with the possible next round of airline mergers coming soon, and the general volatility of the economy, I think it will be this way for a while yet. Remember, this is still the business that pays new F/Os between $13-$20K after they spend $100K on college.
 
No I wouldnt, for they arent part of the Joint Operational Control responsibility relationship.

It is CAP = Dispatcher.

They want a raise, either garner more seniority in their seat, transition to a bigger airplane, or upgrade, simple as that.

Except if things go wrong, the FO dies.
 
wms:

We all understand that, and we all respect that. No disrespect intended, but that's also a known and accepted aspect of the job, one even we non-professional pilots willingly take for the privilege of flying. And we're also talking about a business that is statistically safer than the risk we all take driving to work each day. We're flying to JFK here, not Schweinfurt with no fighter escort.

The issue is appropriate compensation and respect for professional work, be it pilot or dispatcher. I don't expect to make what a senior captain makes; but does it make sense for me to either share responsibility with 15 captains simultaneously, or oversee the airline operation where 50-60 captains are all flying at once, while getting paid less than a senior F/O?
 
Except if things go wrong, the FO dies.
Once again...this little comment is getting old. I think we all know what is at stake...we don't need to hear it from 5 different pilots a day.

I don't expect to make what a senior captain makes; but does it make sense for me to either share responsibility with 15 captains simultaneously, or oversee the airline operation where 50-60 captains are all flying at once, while getting paid less than a senior F/O?
Exactly...
 
Ok Pilots.. I was a former pilot in the 80's & 90's... Yea I paid alot to get my ratings too and spent many hours get the crap scared out of me by students while I built time enough to apply to the airlines... no accelerated training programs or PFT stuff existed then.. When I finally got my shot to go fly for an airline I was prepard for the salary shock, it did suck..BUT I knew it was going to get MUCH better in a year of two when I made probation and built more time in the right seat.. By the 4th year I was easily making $50K and then got picked up by a so called Major airline in my 6th year of flying the line.. My pay dropped once again, but I already knew that my second year pay was going to be larger than my best regional pay.. etc etc.... Then a health issue comes along and thats that, no more medical...( no I am not looking for sympathy) thats life... anyway.

I bring this up to point out that the dispatchers DO NOT have this kind of pay raise to look forward to.. I repeat.. there is no big raises to look forward too like the flight crews. Its apples and oranges!!

Not even if a dispatcher gets on with an LCC like Airtran of JB, SWA.. they all require 5 to 8 years to even have a chance.. for instance.. say a dispatcher from ASA in his/her 5 or 6th year is earning around $50K ( I might be a bit off but not by much) and lets say this person gets an offer to dispatch for Airtran.. he/she must start at the bottom of the pay scale which is around $29K... and will take another 3+ years to get back to where they were at ASA..

So pilots, please I have been there and done that.. this issue we (the dispatchers) are discussing has no parallel to your pay grades and we are not degrading the work you do... this is all about us being paid based on the responsibilities and direct contribution we make to the airlines operation on any given day.. pay us what we are worth.... If I were the GO's Janitor I would understand making $10 to $11 an hour...

Again, I personally will not bring my years of flying and dispatch experience to an airline and prostitute these skills for $30,000 a year or less to start... I made this abundantly clear(nicely and PC) with each Airline hr rep I spoke with during the hiring process.. This of course is not going to make a difference, but if more people would stand up and do the same, if there were a national Organization/ Union setting standards, then the ball game would be much different as the supply of dispatchers dryied up...
 
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