One question that's semi-related for the SWA folks; it's been a yr or so since I last jumped on you (and every time it was out of SFO), and I recall that more often than not it went something like this with the gate agent:
Me: "Hi- I'm a pilot with Virgin America and would like to hitch a ride via our jumpseat agreement please. I have already called an listed myself".
Agent: "Okay- it looks pretty tight, but we'll call you near departure time (doesn't run me in CASS and gives me a slip that indicates 'cabin only')."
Me: "Well, if it's that tight-should you maybe run me in CASS..just in case?"
Agent: "We only do that if you'll be sitting in the cockpit"
--They are about to close the doors and haven't called me yet; so I query. Response: "(panicked/annoyed) Oh--you need to be in the cockpit; run down there!"
So I politely remind (same person) that they never ran me in CASS. They basically tell me that they may now go late because of this (as though it's my fault).
One common denominator is that in SFO it seemed to be the same guy like 90% of the time- dark hair, thin, goatee- I think his name may be Eric.
I guess my question is; Is this truly policy (not vetting a pilot in CASS if you'll be trying to give him an open seat 1st..& cockpit = last resort)? If so, I guess I don't understand it..it seems like it leads to an unnecessary panic & aggravation (on part of agent and jumpseater alike) more often than not.
BTW-- I need to say that all the crews have been great and most of the time the agents are very friendly--just this strange recurring thing about not running pilots in CASS when they should.
Thx