CA1900
Big Member
- Joined
- Mar 17, 2002
- Posts
- 5,436
They had a good product...
No, they didn't. They had a substandard product with substandard customer service.
They had jam-packed seating tighter than any other carrier: 156 pax on a plane 12 feet shorter than JetBlue's 150-pax A320. They didn't have jetways to keep the customers warm and dry -- it was a real treat watching one of their first flights get delayed because it took them half an hour to get a handicapped customer on board. And good luck getting any sleep, with the entire flight being a non-stop sales pitch, because the $9/hr flight attendants can't survive without commissions. And if you have a problem? Good luck. Send an e-mail. There's nobody to call for help.
Competition is a good thing.
And the market spoke: we don't want EasyJet here.