C
CRFLyPutt
What else should I expect from this outfit but the highest fuel prices in the industry and $hitty service.
Pulled into Signature at HPN the other day. Not a soul on the ramp to marshall us in, so I parked up front, shut down, climb out of the cockpit and open the door on a the Lear 35 I was flying that day. As I stepped out of the airplane, this one line guy, with pants too big for him and J-Lo glasses, walks up and tells me I can't park there. I told him we were a drop off and quick turn and that wouldn't be there long. If he wanted to tell us where to park, he should have been there to guide us like 99% of all the other FBO's that do it. He shrugged his boney shoulders and walked off. Inside the FBO after we were fueled, I pulled out a credit card to pay for gas only to find out it's over $5.00 a gallon. YOU GOTTA BE F'n KIDDING ME?? The front desk lady said "I know, gas is expensive here." I chuckled thinking about what I was told in the past by a Signature employee concerning their fuel prices. She said, excellent customer service was the reason their prices are higher than most.
I avoid Signature whenever I can. How this outfit stays in business is a mystery to me?
Pulled into Signature at HPN the other day. Not a soul on the ramp to marshall us in, so I parked up front, shut down, climb out of the cockpit and open the door on a the Lear 35 I was flying that day. As I stepped out of the airplane, this one line guy, with pants too big for him and J-Lo glasses, walks up and tells me I can't park there. I told him we were a drop off and quick turn and that wouldn't be there long. If he wanted to tell us where to park, he should have been there to guide us like 99% of all the other FBO's that do it. He shrugged his boney shoulders and walked off. Inside the FBO after we were fueled, I pulled out a credit card to pay for gas only to find out it's over $5.00 a gallon. YOU GOTTA BE F'n KIDDING ME?? The front desk lady said "I know, gas is expensive here." I chuckled thinking about what I was told in the past by a Signature employee concerning their fuel prices. She said, excellent customer service was the reason their prices are higher than most.
I avoid Signature whenever I can. How this outfit stays in business is a mystery to me?