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Sign of the times - Martha Stewart leaves Netjets for Talon Air

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Guys, even though things at NJA from the mgt side has deteriorated, we pilots should not throw out our obligation to the pax. Why pee on them with airing their dirty laundry? For one thing, that's what the pop culture media dregs are for. Second, one of the reasons they pay so much is for us to respect their privacy. Blowing off stories in here is just lowdown and amateurish. Let's be big kids here and zip it.
 
Well I never worked or a fractional or signed a confidentiality agreement...

Back in my flight instruction days I had a second night job at an FBO at an airport in the Northeast. One evening a Raytheon Travelair King Air came in and dropped off Ms Stewart. The pilots asked if there was anyone who could clean the plane up, and being the low man on the totem pole, the job fell to me. The airplane was trashed beyond belief. It took a few hours to clean up the food ground into the carpets, all the dog hair, and all the garbage. Was informed by those guys what a mean, nasty and rotten person she was, and I saw first hand what a mess she was. The stories over the years agree with what I saw.

On the other hand I have heard from friends at fractionals that most owners are polite and respectful, and some of the famous names they have mentioned are actually really cool to fly around.
 
Never had a bad flight or passenger... Some were busy and didn't respond to briefing much. Usually peeps on business trips. Others were really really nice.

Had a weather delay going from Nantucket to LGA once.. The owners had theatre tickets for that evening with their kids... They were so cool about it. We cracked open a bottle of wine for them and they stood on the ramp drinking some wine. I think my partner or myself went and picked up some food for them. They were very content and very understanding about the delay. We even tried to get them closer and order transportation, they politely declined..

I tell everyone that asks, our owners and passengers were always very grateful for the service and not at all rude or arrogant.
 
Agree with Bent. Some were a bit aloof, but never had anyone rude. Most were very nice. Remember bringing an owner, her daughter, teen grandson and 3 of his friends from Cancun (spring break) back to the states. When I saw the catering, I cringed. Chips with guac and salsa and other messy mex food. They left the plane in great shape and were fun to boot. One or the other of the teens was in the cockpit door most of the time. It was a flight that really impressed me. Rich kids can have good manners just like anyone else. Just takes parents that care enough to teach them.
Helm
 
I had a set of parents pull the vacuum out of the closet and hand it to one kid, then the bottle of cleaner to another. Dad cleaned up the cabin, all we did was dump the trash. Very nice family, housekeeping aside.
 

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