well dunno if that would be the case, i wouldn't put it past them although they wouldn't have a leg to stand on because the contract clearly states 1hour, but thats the real point of my advice...don't circumvent or undermine the contract provisions...you start showin up in less than an hour when requested, and others too, soon the company has 'past practice' to try to get the call out times reduced, we already have a fight going on over the 1.5 hour call out in lga not being long enough, so thats really what i was gettin at, was giving mgmt ammunition against the contract