Welcome to Flightinfo.com

  • Register now and join the discussion
  • Friendliest aviation Ccmmunity on the web
  • Modern site for PC's, Phones, Tablets - no 3rd party apps required
  • Ask questions, help others, promote aviation
  • Share the passion for aviation
  • Invite everyone to Flightinfo.com and let's have fun

Jet Blue teams w/Big Brother

Welcome to Flightinfo.com

  • Register now and join the discussion
  • Modern secure site, no 3rd party apps required
  • Invite your friends
  • Share the passion of aviation
  • Friendliest aviation community on the web
Here is an indirect way to stop jetBlue's push for unsafe skies............(ie. 8 hour rule extension) yea yea whatever...it's only an exemption for you.....B.S!



U.S. should prosecute JetBlue, privacy group says
September 22, 2003 4:04:00 PM ET



By Andy Sullivan

WASHINGTON, Sept 22 (Reuters) - A privacy-rights group asked U.S. regulators on Monday to prosecute JetBlue Airways Corp.(JBLU) for secretly giving the names of more than a million of its passengers to an anti-terrorism screening program.

JetBlue violated a promise to maintain customer privacy when it gave passenger information to a military contractor last year, the Electronic Privacy Information Center said in a complaint filed with the Federal Trade Commission.

JetBlue apologized last week for handing over passenger names, addresses and phone numbers in an effort to help the U.S. Defense Department identify possible terrorist threats.

According to documents posted on the watchdog site www.dontspyon.us, defense contractor Torch Concepts Inc. crossed passenger lists with additional personal information such as Social Security numbers and income levels in a data-mining program to determine whether passengers could be assessed for a security risk.

Data aggregator Acxiom Corp (ACXM)., which provided the additional information, was also named in the EPIC complaint.

Both companies misled consumers through statements on their Web sites that said they would not share personal information with third parties or give consumers some say in how that information is shared, EPIC said.

"Such action violated the publicly posted privacy policies of both companies and misled consumers in a very unfair and deceptive manner," EPIC staff counsel Marcia Hoffman told reporters in a conference call.

EPIC also asked the Federal Aviation Administration, the Army and the Transportation Security Administration for further information about the program.

An FTC spokesperson declined to comment.

Such use of passenger information is common in the travel industry, according to author and privacy activist Edward Hasbrouck. Reservation firms have provided airline and hotel records on several occasions to government contractors looking to test their screening systems, he said, and much customer data is poorly protected against computer hacking.

"The abuse of privacy by JetBlue was not unusual," said Hasbrouck, who called on Congress to investigate industry practices. "What was unusual is JetBlue actually having a privacy policy."

A JetBlue spokesman did not return a call seeking comment.

An Acxiom spokesman was not immediately available for comment. REUTERS

© 2003 Reuters
 
Boy NY, you are just jumping up and down with delightful glee aren't ya Buddy?

May hard times never fall upon such as nice guy as you!
 
Dizel8 said:
Boy NY, you are just jumping up and down with delightful glee aren't ya Buddy?

May hard times never fall upon such as nice guy as you!

Please........I've been furloughed for almost 2 years and counting. Hard times have fallen.

No glee here, just upset that you guys are trying to change a rule that was made for SAFETY. There is a reason there is an 8 in 24 rule.....usually when a rule is made it is because someone died.

Heck, I'm young. I could probably hack a longer hourly day (for a while) safely, as I am sure you could. Some may not. The rule is there for a reason. We could really stretch this and say you would be jeopardizing the safety of all the people on the ground.( I know, a big stretch).

Anyway, fly safe,

NYR
Rangers were shamed by a 9-1 loss to the Wild (only pre-season though)
 
Well, sad to hear of your plight, but still does not change what I posted. Hoping for other to suffer is not something I can condone.

As far as the other topic is concerned, there is a thread going for that, will not reiterate here.
 
NYR,
Interesting article below. Sounds very familiar. Perhaps one organization will stand out which we can all pick apart and criticize for trying to adapt and overcome. But I digress....

Cheers,
Maj (Bruins fan)

NEW YORK (AP) -- NHL teams posted record losses of nearly $300 million last season, according to figures distributed to owners this summer.

That was an increase of 35 percent from the $218 million in operating losses incurred by the league last year.

The losses are blamed on soaring player salaries. Without a salary cap, the NHL spent 76 percent of $1.93 billion in revenue on players salaries and benefits. That is a greater percentage than in the NBA, NFL or major league baseball.

ADVERTISEMENT


``This is a level at which no business can survive,'' Bill Daly, the NHL's chief legal officer, told The Wall Street Journal in an article about league finances. ``The league will lose teams and players will lose jobs if we can't fix this.''

The NHL would not comment further to The Associated Press.

The league will seek what commissioner Gary Bettman calls ``cost certainty,'' in bargaining a new collective agreement with its players association. The current deal expires in September 2004 and there are expectations that negotiations will be stormy, possibly resulting in a strike or lockout.

The NHL locked out players for 103 days in 1994 and reportedly has assembled a $300 million war chest as it prepares for contract talks.
 
Dizel......Sorry for straying off the subject.


Maj.....I used to go to the Salem MA. Hockey camp every summer,when I was young. It was run by the Bruins....I meet a lot of greats there...Cam, Rick Middleton, Terry O'reilley and some others. It was awesome, so I must admit (even though I think one of the commandments had something to do with.....you can't like a NY team and a Boston team) I like the Bruins.

Sorry for the thread creep......

Safe flying,

NYR
 
Some good news for JB. Although a class action may hurt.



The FTC has sued several companies in the past for violating privacy promises, though deceptive-trade settlements rarely involve financial penalties on the first offense.

Over the past two years, drug maker Eli Lilly and Co (LLY)., software giant Microsoft Corp (MSFT). and clothes maker Guess Inc. have separately agreed to beef up their computer security and submit to outside oversight to settle charges that they did not protect customer data properly. REUTERS
 
Have you guys visited this privacy advocacy's web site? He's a dork and calls for both the boycotts of not only jetBlue, but also Delta!!! The root cause of this matter was JetBlue's cooperation with the DOD and the runwaway likes of a third party contractor. Egg in the face, yes, but it doesn't affect our day-to-day operations nor the safe conduct of our flights. The flights I've flown the last two days were both full-- with happy passengers, just like two weeks ago. The stock didn't dump either, only about a buck... There continues to be confidence in our company, especially from the ranks. Additionally, there will be positive news shortly about jetBlue's commitment to our customers; I just wonder how many news stations or Fox reporters will carry this...
 
Last edited:
So, now that the error has been discovered, the offending data destroyed, policies bolstered, and the apologies publicly made...just what harm did anyone suffer?

You can file suits for anything you want, but they will be toothless unless you can prove some sort of harm or damage. You say your privacy has been violated? The data has been destroyed! You privacy has been restored and the odds of JB making the same mistake are nil.

So, again, what harm did you suffer? I'm sorry, but claiming they have fed your paranoia of the government probably won't get you very far in front of a judge.

The biggest harm is JB losing its customers' trust. In the JB culture that is tantamount to a disaster, but I have a feeling they will continue to do the right thing by admitting mistakes, and will make amends.

AKAAB
 
I see your point, and so do many other sensible folks. But we're talking about a potential jury pool made of people who are responsible for some of the most ridiculous decisions in the history of jurisprudence: the citizens of the USofA. Remember McDonald's? OJ Simpson? The list goes on. Average Americans love to stick it to "the Man" on behalf of other average Americans.
 
NYRangers,

Appropos what we talked about, saw this on some news site.

"Delta Air Lines (DAL: news, chart, profile) initially worked with the TSA on the CAPPS II system but would not characterize its level of involvement."

I have a tendency to believe, based on this, that Delta probably worked with the TSA, perhaps more so than thought and that it could potentially be an even bigger story than jetBlue. Be interesting to see, if someone decided to truly follow up on it.

The first lawsuit against jetBlue has been filed, in SLC no less. Apparently, they are looking for compensatory and not punitive damages. Further, they stated that jetBlue was a good company.

While, as I have said earlier, jetBlue failed in maintaining their privacy policy, I wonder what compensation people would be looking for, money, a free ticket? Secondly, I think in order to be given this, one should have to prove, that one was affected by it.
I cannot condone what jetBlue did, I am however curious, how someone can show they were affected by it.

Passenger trust has been hurt and that alone is perhaps damaging enough. I think only lawyers would be enriched by this.

Perhaps I can sue for emotional trauma, due to telemarketers calling during dinner time, claiming it gave me an eating disorder:)
 
Dizel8 said:
NYRangers,

Appropos what we talked about, saw this on some news site.

"Delta Air Lines (DAL: news, chart, profile) initially worked with the TSA on the CAPPS II system but would not characterize its level of involvement."

I have a tendency to believe, based on this, that Delta probably worked with the TSA, perhaps more so than thought and that it could potentially be an even bigger story than jetBlue. Be interesting to see, if someone decided to truly follow up on it.

The first lawsuit against jetBlue has been filed, in SLC no less. Apparently, they are looking for compensatory and not punitive damages. Further, they stated that jetBlue was a good company.

While, as I have said earlier, jetBlue failed in maintaining their privacy policy, I wonder what compensation people would be looking for, money, a free ticket? Secondly, I think in order to be given this, one should have to prove, that one was affected by it.
I cannot condone what jetBlue did, I am however curious, how someone can show they were affected by it.

Passenger trust has been hurt and that alone is perhaps damaging enough. I think only lawyers would be enriched by this.

Perhaps I can sue for emotional trauma, due to telemarketers calling during dinner time, claiming it gave me an eating disorder:)

I think the entire program will be investigated now that the FTC and other government agencies are investigating jetBlue. If Delta is found to have violated it's privacy policy.....then Delta( we )should expect the same reprisals jetBlue will expereince.

This is about a wrong that was commited. If airlines choose to participate in these kind of things, they need to let their customers know. Not say they won't and then do it anyway. If Delta is found to be in the wrong then we deserve the backlash.

I am against the deception, not the company.

As our favorite saying goes.......time will tell.

fly safe,

NYR

On a side note.....it's interesting that the lawyer says they are not looking for punitive damages. If a class action rules in favor of ticket refund, I would call that ENORMOUS punitive damage. 5 million itineraries anywhere from $100-$500 is a substantial ammount. Imagine refunds for Delta pax if the tables were turned. On a good summer day Delta carries over 300,000 pax. Scary.
 
Last edited:
Sorry to keep posting these articles. They just keep comming and I found this one to be off base (with regards to jetBlue)

JetBlue Probes Take Flight
Published in CBS News - Indexed on Sep 23, 2003 Relevance:
The company said it was motivated by patriotism and the memory of the Sept. 11 attacks. (CBS/AP) The upstart discount airline JetBlue is under federal investigation and the target of a passenger lawsuit for passing personal information on 1.1 million flyers to a Defense Department contractor. The contractor, Torch Concepts of Huntsville, Ala., produced a study, "Homeland Security: Airline Passenger Risk Assessment," that was purported to help the government improve military base security.




It appears again that jetBlue's defence, while seemingly noble and patriotic.......would be no different to Delta's case except........Delta was upfront about there willingness to participate with the program....America spoke and Delta withdrew. This is a very bad excuse on jetBlue's part. It is offensive to use such tragedy to squirm out of responsibility. This is shameful of your company, and may hurt as much as the actual case. New Yorkers (and others) will not tolerate this kind of excuse from corporate America.
 
It is indeed a scary thought and it could end up being very expensive. The question remins though, who should get awarded damages? Who has really been hurt? I am not sure the invasion of privacy is, in this case, really a valid damage. Now, if someone took pictures of you while you were in the shower and posted them on the net, I think one would have a serious case.

The question then becomes, what is privacy and when is it invaded. As we both know, companies trade your private information all the time, using them to do anything from credit cards to sending catalogues. Of course the great thing, is that the companies trade these in secret so to speak. Certainly, we can obtain some of the info going around DMV records, Credit scores and even medical records. In general it is a tedious process, but it can be done. Interestingly enough, some companies maintain records of your personal information, that you cannot obtain, hence one could not fin out what information they do have.

I hope this is a lesson learned for who ever authorized this, as it was done, in the interest of furthering safety, without malice intended.
 
Neither you nor I am privy to why it was done. I will certainly choose to believe, that it was done to enhance safety, something that certainly was highlighted as being a problem after 9/11.

Like you said, Delta withdrew form CAPPS, however, we will probably (hopefully) never know, what Delta did, the level of participation or the info discovered or released.

Perhaps, jetBlue case, will carry the torch so to speak, with respect to what America wants to do and how strongly we wish to protect our privacy.

I think, that eventually, we will have the CAPPS ll program and since it will be mandated to all airlines, it becomes a moot point.
 

Latest resources

Back
Top Bottom