Interesting Blog on Netjets

[glasspilot]

Closet Netjets Hater

Just because you think something doesn't make it true. Go argue with NJOwner for awhile. He's an actual customer with somthing to say. I'm just "some dude" who flies for another company.

If I were on the ramp and in front of me were A) my pax complaining about something, and B) some pilot from another company complaining about something I would focus on... MY PASSENGER!

You, on the other hand, blow off the passenger and engage me. Great, keep it up.

Once more for the retarded: I don't hate NetJets. In the open or in the closet.

 

[jppt2000]

I am not a hater. Now I just feel like another customer of a company that is not overly concerned with customer satisfaction. As the company has decreased its loyalty to is owners the reverse it also true. For many, many years if someone asked for a referral it was tough to shut me up. Now, yes it is a great service, but there are now competitors. Previously, most owners did not believe there were any true competitors. Were we drinking management kool-aid delivered to the owners -- maybe. And I do not think many owners (other than ones who are significant BRK shareholders) believe that the switch to Dasani was becuase the surveys showed that was the preference of the owners. I do not think that current management understands that most owners run or have run highly successful business and know how to spin information to make it look good to customers/employees. Most owners have been able to see through the BS which has been sent our way in the past 10 months.

Never said you were a hater. Sorry if it you took it that way.
You pay my salary, and my family along with 3000+ others thank you for your business.
In my short tenure at NJA, IMHO I'm mostly considered by management as an asset that safely operates the aircraft from point A to B.
My opinion of how the company is run is valued a tiny bit more than Glasspilot's.
I am convinced, your opinions get listened to and acted on.
Many posters here on FI throw mud/crap at each other's company and hope that as much as possible sticks.

 

[sshrae]

Closet Netjets Hater

Exactly, look at any netjets thread and you will see him on every one taking little shots. Whatever, it will come back to his company soon enough. It always does. If he doesn't realize that he is obviously very new to this industry.

 

[glasspilot]

Whatever... both of you. Got a problem? Post a quote. Otherwise stfu.

I know peeps at NJ and wish 'em the best. At one time I was seriously thinking of going to NJ. Many many former colleagues work at NetJets. I know several folks on furlough from NetJets. If you think I secretly want NetJets to do bad in or out of the closet then you are a fuc!ing idiot.

One more time for the SUPER retards: I am NOT a NJ hater.

Fly safe everyone,

gp

 

[glasspilot]

Oh, and here's a guy saying first hand negative stuff about NJ. Maybe I mention in a few posts that y'all get too many crew meals...whatever, small potatoes. This guy is posting from authority, first hand style specific complaints and you don't have a word to say to him. No, just pile on me as a "hater". Great.

Actually I think the posts are accurate with regard to "tarnishing the brand". Owner sentiment, from the few dozens owners I know, is quite low. Many are looking at alternatives to NJ when they would have never thought about leaving before. And it is not because of price. In business it is much easier to retain existing customers/clients than attact a new one. New management has also eliminated many of the avenues of owner feedback -- probably because they do not want to hear it. But to the pilots -- thanks for keeping us safe!

 

[jppt2000]

Whatever... both of you. Got a problem? Post a quote. Otherwise stfu.

I know peeps at NJ and wish 'em the best. At one time I was seriously thinking of going to NJ. Many many former colleagues work at NetJets. I know several folks on furlough from NetJets. If you think I secretly want NetJets to do bad in or out of the closet then you are a fuc!ing idiot.

One more time for the SUPER retards: I am NOT a NJ hater.

Fly safe everyone,

gp

Peepsimp:

 

[NJAowner]

The funny thing is I tried to contact management (of course if I went directly through my OS team I would probably get some contact quickly. Owners used to have a representative in the "Office of the Chairman" to field our complaints and problems. These people were called the "Owner's Ombudsmen". They are gone. Who knows where their emails go. I called the phone number for my "Ombudsman" and now just get a switchboard operator who since she did not know who to send the call to just took a message. I am actually waiting to see how long until I get a call. (Of course if it was an urgent or major issue I would go through my OS team or sales rep). I also used to get a random survey every 10+/- flights asking my opinion on everything from food to pilots to the FBO. I have not gotten a single survey since last summer -- and neither has any other owner I know. As I have posted before -- if you don't want to hear the answer don't ask the question. In the old days when I had an issue and called my Ombudsman I had answers and solutions within days. The facts were accurately researched. But that is when owners were job #1.

 

[gret]

Closet Netjets Hater

Do you have ever anything else to say?

 

[ProFracPilot]

Is S. Michael Sheeringa operating at NJ under the alias of David Sokol? From what I've read here, the failure to understand the level of customer service required in this business is stunningly similar between the two.

 

[sshrae]

Whatever... both of you. Got a problem? Post a quote. Otherwise stfu.

I know peeps at NJ and wish 'em the best. At one time I was seriously thinking of going to NJ. Many many former colleagues work at NetJets. I know several folks on furlough from NetJets. If you think I secretly want NetJets to do bad in or out of the closet then you are a fuc!ing idiot.

One more time for the SUPER retards: I am NOT a NJ hater.

Fly safe everyone,

gp

You carry a lot of obvious jealousy, you got shot down in the interview a while back and if you got hired you would probably be making 140 a year as a captain on a 2000, but instead you are stuck with a bottom feeder. Such is life when you are a marginal pilot like yourself. Get over it and move on. I really do feel sorry for people like you but there is no changing, I'm sure you will carry a grudge forever, I feel sorry for your family most of all for what they have to put up with.

 

[wacoflyr]

Bottom feeder? You're probably one of those guys that the vast majority of NetJets pilots are embarrassed about. Their is nothing bottom fed about who I work for, (that would be Avantair) how I'm trained, what I do, or how I'm compensated. Go ahead, treat everybody like dirt at the FBO's. You should hear the girls at the counter talk about tools like you.

 

[sshrae]

Bottom feeder? You're probably one of those guys that the vast majority of NetJets pilots are embarrassed about. Their is nothing bottom fed about who I work for, (that would be Avantair) how I'm trained, what I do, or how I'm compensated. Go ahead, treat everybody like dirt at the FBO's. You should hear the girls at the counter talk about tools like you.

I don't work for netjets, but I'm sure he chose avantair over netjets right? I remember when I was at NJA there was a guy in our class who was a captain at avantair and was obviously not impressed with the outfit. Turns out even he said it was a bottom feeder. Now, as you are one of the few that are hiring I'm sure you can pick and choose. But when he got hired they were a bottom feeder. Luckily for me, I found a job flying a citation out of my home airport in San Diego that pays more than your captains make ( which isn't saying much). In the meantime, what comes around goes around, he will get his soon enough.

 

[fly4funcrj]

Njaowner,

From our perspective, owner services is useless. Right now, everyone in the office is afraid to get fired and no one will say what needs to be said to Sokol. If you bring him bad news or disagree with him, it seems that you are now unemployed. Maybe not but that's what it looks like. Not that you should have to do this, but have you tried to email sokol directly?

 

[wacoflyr]

I don't work for netjets...

I am relieved to hear it. My high opinion of those guys was about to take a nosedive.

 

[sshrae]

I am relieved to hear it. My high opinion of those guys was about to take a nosedive.

Wow, you destroyed me with that one. Very clever. Now, go back to your mobile home in waco. Oops, I mean manufactured home, or do you call it a double wide.