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FedEx chief pilot rant

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Leadership 101. Praise in public, critique in private.
 
Leadership 101. Praise in public, critique in private.

Kind of unrealistic to call all 2000 guys into his office to have a personal one-on-one chat and lay down what he expects from his captains, wouldn't you agree?

In the military (as you well know) we'd stand down for a "safety day" to reflect on the various points he brought up in his letter. Unfortunately, the business world doesn't stand still for such things. How else do you suggest your CP communicate his displeasure with recent events and relay to/remind the line pilots what is expected of them when they sign for the jet?

Like I said before, I thought it was an awesome and frank letter designed to shake folks out of their complacency. I've worked for guys like that and there was no mistaking what was expected from me. His next recourse will, without a doubt, be punitive for non-compliance ... then morale will really plummet. The fact is an awful lot of preventable damage has occurred, continues to occur, and JL no doubt thinks will continue to occur if the mindset of some captains is not changed. I applaud him for being forcefully proactive in his effort to prevent a tragedy.

It's worth repeating ... what he describes at FedEx occurs at all carriers to some extent or another.

BBB
 
The message isn't a bad one, just presented poorly. You have to look at the whole package from this CP. I've yet to see a truly professional email from him in my time at FedEx. I'm told he is a good man and I'm glad about that. Leadership isn't about being a good man though.
 
Someone posted JL's letter on an internal IPA website ... which is where I read it. Since it's being discussed in public, here's my opinion without addressing specifics:

I found it refreshingly honest in a world of politically correct speech where we fear offending everyone. With the possible exception of a sentence or two, I agree with the guy and his in your face attitude. Don't think for a minute FedEx has cornered the market on the types of events, outcomes, appearances, etc... JL describes. We're getting paid to move the freight safely, on-time, and to make decisions and exercise sound, rational judgment with a professional bearing.

After reading his letter I have no uncertainty about what he expects from his crews and captains in particular. Actually, after reading it a second time, I think it's an awesome letter and wish it would be disseminated throughout our industry (after being company sanitized). I congratulate your CP for having the cajones to write that letter in today's world of "participation trophies" and 9th place ribbons where we're all winners for participating and feeling good about ourselves is more important than results. This guy expects his captains to perform well each and every flight. Good on him.


BBB

I have never agreed with one thing that you have written.:mad: I have to make an exception in this case.;)
 
Where would one find a copy of this Chief Pilot Rant?

Another message board, PM, ???,

Inquiring minds and all that.
 

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