Delta's premium product $ucks, says frequent flier

[mach zero]

Hey Rhoid,

We staff our 80s with an extra FA on the short flights from ORD-STL, or DFW-AUS, so they can offer beverages, these flights have an air time of around 38 minutes... Some regionals with only 34 seats don't offer that..

AA

Yet another example of what is wrong with AMR. You incur the extra cost of an extra crewmember to do a beverage service on a 129 seat -80....WTFO? We have been conducting beverage service on 137 seat 737's with 3 F/A's on DAL-AUS and MDW-STL plus a whole host of other short hops for quite some time.

 

[G4G5]

Yet another example of what is wrong with AMR. You incur the extra cost of an extra crewmember to do a beverage service on a 129 seat -80....WTFO? We have been conducting beverage service on 137 seat 737's with 3 F/A's on DAL-AUS and MDW-STL plus a whole host of other short hops for quite some time.

Do you have a first class cabin with a dedicated first class FA? The premium generated by the additional revenue more then pays for the FA's hourly wage.

 

[canyonblue]

Do you have a first class cabin with a dedicated first class FA? The premium generated by the additional revenue more then pays for the FA's hourly wage.

Yea, and it holds 137.

 

[G4G5]

Yea, and it holds 137.

LMAO...........

 

[aa73]

Yea, and it holds 137.

If that's first class..... yikes.

 

[wms]

I used to commute from CLT to ATL and there was rarely a service. They used to do the "fast break", but now do nothing. I've dead-headed between CVG and ATL on ML and there is usually no service.

If you want the best DAL has to offer you have to pay the lowest fare, on Song. It would behove DAL to expand that model to the rest of the operation, but with a first class.

"Good goes around" has become "what goes around comes around." Mgmt has turned its back on the employees and that is reflecting in the cusomer service. It's not a ttitt-for-tat situation, just a corporate culture that's filtering down through the ranks.