Delta Grounded Today

[Ace757]

Revised: Delta has a small computer Glitch for 2 hrs

Delta has a small computer glitch which delayed flights for 2 hours today.

How's that General? Any better

 

[FL000]

ATLANTA — All Delta Air Lines (search) flights were grounded by a computer glitch Saturday afternoon, company officials said.

"Right now, there are no flights going out," said Liza Caceres, a company spokeswoman. "Our main computers are down. We are working as fast as we can to get our passengers back in the air."

Caceres did not know how many flights were being held at gates or what time Saturday the computer glitch occurred.

"This is not a safety or security issue," Caceres said.

Atlanta-based Delta is the nation's third-largest carrier.

 

[ataopsdave]

I just noticed that CDM has issued a ground stop for ATL for DAL Mainline flights only

 

[skirt]

There is a huge corporate virus (of the computer kind) running around airline systems right now. The same problem hit Jetblue yesterday, but funny thing is....we didn't ground flights. All ops went to manual backup for scheduling, dispatch, gate and ticket ops. There were a few short delays, but no cancellations.

A lot of hard working folks pulled it off, not unlike the black out in New York last year (though this was a piece of cake compared to that). Congrats especially to the gate, ramp and customer service agents. I watched some amazing hard working folks in OAK. Everyone checked in manually. Not bad for a "computerized" airline.

Skirt

 

[Vortilon]

That would be tough when its not something you do every day! Sure hope this glitch doesn't turn into FM III.

 

[FN FAL]

Was this an issue of "cyber crime" or "cyber terrorism"?

 

[G4G5]

There is a huge corporate virus (of the computer kind) running around airline systems right now. The same problem hit Jetblue yesterday, but funny thing is....we didn't ground flights. All ops went to manual backup for scheduling, dispatch, gate and ticket ops. There were a few short delays, but no cancellations.

A lot of hard working folks pulled it off, not unlike the black out in New York last year (though this was a piece of cake compared to that). Congrats especially to the gate, ramp and customer service agents. I watched some amazing hard working folks in OAK. Everyone checked in manually. Not bad for a "computerized" airline.

Skirt

How many aircraft?
VS Delta Mainline

How many flights, destinations, pax, yada yada does Delta deal with in a day?

 

[Ace757]

Some Delta Mainline aircraft are starting to depart ATL

 

[skirt]

I believe Jetblue has around 90 crewmembers total per plane, and Delta has over 100. It could be done.

True, easier to route 57 planes than 400+, however, management has to have a corporate structure and culture that motivates line employees. Again, easier to do with 6000 employees than 60,000.

Easy to walk away from a nightmare problem, when there are 59,999 other people to blame for it, or an act of God, or an act of computer failure, etc. Much harder to step up to the plate and do something, even if in just your small little universe. Sorry to go into a rah-rah Jetblue rant...guilty as charged.

In any case, the other part of this point is that the computer virus is affecting more than just Delta, and it is a very serious virus.

Skirt

 

[DAL737FO]

That would be tough when its not something you do every day! Sure hope this glitch doesn't turn into FM III.

I know that this was said as a joke, however I've talked to other people that actually think this could be FMIII. The only problem is that the actual wording in the contract is circumstances beyond the companies control. I would believe having incompetent IT people is well within the control of the company.

 

[Vortilon]

It WAS a joke....you tell me how a partial day (so far) computer glitch necessitates the layoff pilots. I think we're all just going to be a tad paranoid for a while!

These things happen occaisionally....I wouldn't worry about it...I'm sure DAL has their top computer geeks on it as we speak.

I haven't seen this in the news anywhere, though...not on the CNN website, FOX NEWS website, DELTA.COM, etc. Maybe its not a big a deal as reported here in Hangarland.

 

[Vortilon]

Big Deal....

Associated Press
Glitch Interrupts Delta's Atlanta Service
Saturday May 1, 6:17 pm ET
Computer Glitch Prevents Delta's Atlanta-Bound Flights From Landing for Two Hours


ATLANTA (AP) -- A computer glitch kept Atlanta-bound Delta Air Lines flights on the ground for about two hours Saturday, but the company was gradually restoring service to its main hub.
Flights that were in the air at the time the glitch arose were allowed to land in Atlanta, Delta spokeswoman Liza Caceres said.

"We had groundstopped all flights to Atlanta, but are slowly bringing them back up," Caceres said. "We hope to have the problem resolved shortly."

When the problem first arose about 3 p.m. Caceres had said it involved all flights for Atlanta-based Delta, the nation's third-largest airline.

Caceres did not have immediate information on the number of flights still being held at gates late Saturday afternoon.

"This is not a safety or security issue," Caceres said.


----THE SKY IS FALLING----THE SKY IS FALLING----THE SKY IS FALLING!

 

[General Lee]

Come on guys--this is not FM3. The problem was fixed and luckily it was on a Saturday---not the busiest of days for us. But, I have a theory on who was at fault here-------the mainline pilots'. It is always our fault.....and it was also the fault of RJs.....Atleast it was fixed.....

Bye Bye---General Lee


PS---by the way Ace757--you should get a job with USAToday---your "gripping" headline for this thread will attract a lot of viewers---even though Delta was not grounded for the "DAY", rather a few hours---and for a computer glitch. You don't want to get those Airtran and Jetblue guys too excited......

 

[TonyC]

PS---by the way Ace757--you should get a job with USAToday---your "gripping" headline for this thread will attract a lot of viewers---even though Delta was not grounded for the "DAY", rather a few hours---and for a computer glitch. You don't want to get those Airtran and Jetblue guys too excited......

Were the airplanes grounded yesterday? Will they be grounded tomorrow? How about last week? Which day was it that they were grounded? Hmmmm Oh, yeah. It was TODAY.


He didn't say "for a day" - - he said "Today"


Relax, Francis!

(You're right, it was mainline pilots' fault - - they're trying to rig the RPMs for the next quarter so the furloughee recalls will be expedited. And then DALPA can start pressing for the 5% pay raise on top of the one that's about to kick in, and THEN they'll start insisting COMAIR and ASA pilots are furloughed out of seniority order.)

(Sorry, that's all the fabrication I can muster for a single post. )

 

[Vortilon]

Actually I saw some footage of Dabney Coleman dragging Matthew Broderick out of the Delta G.O. by his collar....Matthew apparently was just trying to hack into Deltanet to play tic tac toe and all hell broke lose...

 

[General Lee]

Tony,

You have to admit the thread title could have added more--since there was room. It was "sensational" to say the least. But, I will be ok I guess.......

Also, since the RPM trigger was hit, they don't have to hit it again to expedite anything. Next week Dalpa and management have agreed to meet to discuss a recall schedule. And, I doubt I will see any other raises for many many years after this May 1st one----and we wanted to give that one up too. I guess you guys need to take the lead and keep those rates up. Soon both Fedex and UPS pilots SHOULD be the highest paid.....

Bye Bye--General Lee

 

[Ace757]

I edited my first post just for you General Tried to change the threads title too, but it didnt work. Oh well. I thinks we all get the idea of what happened today. No big deal

 

[General Lee]

ACE757,

You're right---it really was no big deal---I just thought the title was a little harsh--but that is ok. Hey, we had a screw up today at Delta----that is a fact. From what I hear it was some type of worm that affects computer systems..........And, I know we should be able to still dispatch flights with manual releases---we still do them in recurrent each year---I did one three weeks ago!

And, again Ace---I love that avatar. Take care----I didn't mean to be harsh or anything....

Bye Bye--General Lee

 

[TonyC]

Also, since the RPM trigger was hit, they don't have to hit it again to expedite anything. Next week Dalpa and management have agreed to meet to discuss a recall schedule. And, I doubt I will see any other raises for many many years after this May 1st one----and we wanted to give that one up too. I guess you guys need to take the lead and keep those rates up. Soon both Fedex and UPS pilots SHOULD be the highest paid.....

Bye Bye--General Lee

That part of my post was parenthetical sarcasm to go along with your sarcasm about it being mainline pilots' fault.

We'll do our best on the rates!

 

[skydraulic]

FM III update

Associated Press
Glitch Interrupts Delta's Atlanta Service
Sunday May 2, 12:14 am ET
Service Restored After Computer Glitch Interrupts Delta's Atlanta Service for 6 1/2 Hours


ATLANTA (AP) -- A computer glitch kept Atlanta-bound Delta Air Lines flights on the ground for about 6 1/2 hours Saturday. The problem was fixed Saturday night, but the carrier said it was still experiencing delays.
Delta spokeswoman Liza Caceres said Saturday night the nation's third-largest airline didn't know how many flights had been affected.

The problem arose about 3 p.m. EDT. Flights that were in the air at the time the glitch occurred were allowed to land in Atlanta, Caceres said.

Caceres did not provide details of the computer problem but said, "This is not a safety or security issue."

Kathleen Bergen of the Federal Aviation Administration said Delta told the FAA it had a problem with computers that calculate weight and balance and handle information related to preparing for flight, as well as gate information.

"It was not safety-related in any way," Bergen said.

Livi Jester and her husband had driven from Greenville, S.C., to Atlanta to await the arrival of her grandmother on a flight from Miami.

"They keep telling us that the flights are being delayed every 15 minutes," Jester said.


http://biz.yahoo.com/ap/040502/delta_computers_4.html