I hate that this goes on...we at JB...I know we are having some hiccups with our new system and it's been a PITA. Hopefully it'll be cleaned up soon.
so...
My JFK/LGA to ATL stories...
Comair agent in T2-JFK. Friggin flight was closed 17mins early...with open seats. Said she couldn't 're-open'. Buuuuullll$hit. I KNOW it can. Grrrr...this all translated to "I'm lazy and don't give a $hit about my job" attitude.
sigh
LGA-ATL. I walk up to a WIDE open flight...last one at 2100 to ATL. One UAL listed for JS. Screens show 60ish open seats...10 stbys. Agent tries to tell me that they only take one '1' jumpseater. I said that's incorrect unless you changed policies in 36hrs when I commuted up. We went back/forth about it. Then she tells me how she doesn't like off-liners 'Telling' her how things are. So...I was about to execute plan B and talk to an agent at neighboring gate to clear things up...this agent called next door and the other agent "schooled" her. Turn out, this agent hadn't worked actual gate in YEARS...YEARS people.
Maaaan, don't be messing with Daddy's commute home lady.
JFK-ATL...there is this one agent Lead or Sup...not sure. I swear, she doesn't like me personally, Jetblue or ALL offliners. Twice I almost didn't get on because of her. Thankfully this one gate...the Jetway was parked in such a way I could stand just outside the door and could be seen from the FWD galley. She marched down there ready to close out....then I could see a conflict between said agent and Captian. Then she marches up...says something under her breath to another agent about "...he won't leave without
him".

hehehe. Many kudos to that crew. I thanked him and he appologized for her nonsense. We still left a couple mins early.
BUT...this isn't the norm for me. I've had MANY awesome Delta agents hook me up...open a closed flight (takes less than 60 seconds)...list me with less then 10 mins to go....ect. Lots of times. Thanks big D for all the rides home.