i respectfully disagree. when some one buys a share of an airplane they end up paying as much as 4-7 million dollars. these people can sometimes be extremly abusive. during interviews people want to see how you will react. are you going to go tell an owner to f**k off because he is an a$$. as for airline interviews the same thing goes what if the guy in the left seat is a total j*rk are you going to clam up and totally destroy crm. as for cs the interview was the most lade back get to know you type that i have ever been at. the people at cs are the nicest most proffesional people i have ever met they just try and weed the people they dont want during the phone interview.