Chief pilot at Netjets?

[B727FA]

Why was it necessary to turn it into a "NetJets pilots are better than everyone else" thread?

You're the first person to go there...

 

[B727FA]

In general, airline (not just regional) pilots don't understand customer service. AT ALL. They are terrible at it. All they do is get on the plane and turn left.

How many times have we all heard a pilot say to an FA, "There's NO way I could do your job!" At NJ, and most, if not all other fracs...pilots do that job. And it's not easy...The level of respect between crew (pilots/FAs) is immense. People there really DO get what other folks do...amazing.

 

[B727FA]

Still haven't answered my question of how NJA provides superior CS over the other fracs. .

I think it's been acknowledged that they weren't bashing other fracs...they were only saying NJA because that's their position.

 

[BeeFCaKe]

The answer you gave him was ""Pilot Recruitment"
Seems to have worked for many before..." and it was dripping with doosh bag sarcasm.

No sarcasm, just facts. "Pilot Recruitment" is how my cover letter is addressed. IT HAS WORKED IN THE PAST!

Go pickup your bottle of Summer's Eve and tell me what it says sarcasm.

-CaKe

 

[brokeflyer]

can ya feel the love?

 

[laserman2431]

No sarcasm, just facts. "Pilot Recruitment" is how my cover letter is addressed. IT HAS WORKED IN THE PAST!

Go pickup your bottle of Summer's Eve and tell me what it says sarcasm.

-CaKe

Don't worry Beef. I wasn't calling you a feminine hygiene product. I was saying your sarcastic remark was feminine hygieneish. Take a chill pill

 

[laserman2431]

Wow. These NetJets guys are really sensitive.

 

[brokeflyer]

Wow. These NetJets guys are really sensitive.

yeah, we can't stand being around complete idiots. It's very irritating.

 

[laserman2431]

You're right. I apologize.

But listen. The airlines are known for laughable customer service (David Spade saying "buh-bye" ring a bell? That was almost 20 years ago!). Comparing an airline to NetJets when talking about taking care of the passenger is not fair.

I totally agree with you. I believe the customer service at NetJets is probably 100 times better that at the airlines. Maybe a million times better. Of course the cost per passenger mile might be 100 times higher or a million times higher. The two are not the same thing in the same way that a ford escort is not the same as a Mercedes 600SEL. Airlines have become mass transit. When I have to pay to travel I would prefer to be a fractional owner of a business jet but I have to go on an Airline because that's what I can afford. I'm not rich.

I'm just saying I think you are wrong to denigrate the airline pilots as inferior human beings because they work in a sector of the industry which provides a service with a lower level of customer service and a lower price tag.

For me one of the best things about being a pilot is the feeling of camaraderie that I share with all pilots. Whether a guy has a private pilot license and loves flying a 172 around the patch or he is lucky enough to provide excellent customer service to rich people in a CE560XL they are all my brother pilots.

 

[laserman2431]

duplicate post