Blogger Slams "DELTA" Even Knowing Skywest the Carrier

[Flying the Line]

I am guessing, by reading the posts here, that the passenger should already know that they are flying out of the commuter terminal and that Delta does not have to answer the question, or at least correctly.

 

[WalterSobchak]

Wait a second, why are we blaming the customer when it was Delta people who could not provide the correct information? They called before they left for the airport so they could plan ahead, isn't that what we're always telling them to do?

This.

Delta has done a less-than-stellar job of making it clear (to pax and res. agents alike) that the LAX flight departs from the commuter terminal. If you're not familiar with the setup at SAN, I can understand how it may not be intuitive.

When you check flight/gate status on Delta.com, it says the flight departs from "Gate C3"; no mention of the words "Commuter Terminal". This is all the information the reservations agents have in front of them. If they aren't familiar with the commuter terminal, it's safe to assume that they will pull their airport notes for the Delta SAN station...and, unless that information is updated after this issue, they'll see that Delta flights depart from a normally numbered gate.

Obviously, the lack of station information updates falls on Mother Delta.

 

[clippyrip]

Why not go inside and check the gate on the departure board? Apparently that is too hard...

 

[GuppyWN]

Why not go inside and check the gate on the departure board? Apparently that is too hard...

Because if you do that in San Diego there is about a mile between the "commuter terminal" and Mother Deltas gates.

Take your flying back boys and "Keep Delta Your Delta."

Gup

 

[ultrarunner]

That's what you get when you give your flying away with your brand on it.

I'm just sayin'

Gup

You gotta it GUP. You are ONLY as good as your sub-contractors. Ask any builder! You farm out your work, you better stand behind it. No one should expect different just because this is the "airlines".

 

[IamGumbyDammit]

That's what you get when you give your flying away with your brand on it.

I'm just sayin'

Gup

So, when does the Westjet and Volaris flying start?

 

[GuppyWN]

So, when does the Westjet and Volaris flying start?

Funny you should ask. The WestJet deal is unraveling as we speak! :beer: Hopefully Volaris is next.

Gup

p.s. BTW. I'd put our scope and codeshare language up against ANY airline out there. Not any major airline - ANY airline.

 

[lowlycfi]

Funny you should ask. The WestJet deal is unraveling as we speak! :beer:

Gup

Hoo-ray for that! Let's hope it's dead and gone.

 

[IamGumbyDammit]

Funny you should ask. The WestJet deal is unraveling as we speak! :beer: Hopefully Volaris is next.

Gup

p.s. BTW. I'd put our scope and codeshare language up against ANY airline out there. Not any major airline - ANY airline.

You guys already signed off on it, Gary Kelly will have the last word.

 

[GuppyWN]

You guys already signed off on it, Gary Kelly will have the last word.

You take of your house - we'll take care of ours.

Gup

 

[MILPILOT17]

Funny you should ask. The WestJet deal is unraveling as we speak! :beer: Hopefully Volaris is next.

Gup

p.s. BTW. I'd put our scope and codeshare language up against ANY airline out there. Not any major airline - ANY airline.

What's the source of this most awesome news? Not that I don't believe you, but the company is still holding the "party line".

 

[IamGumbyDammit]

You take of your house - we'll take care of ours.

Gup

What? You're done blowing your bugle?

 

[GuppyWN]

What? You're done blowing your bugle?

I'll blow my bugle if I want to. Sometimes it just feels good to blow your bugle. There is nothing wrong with blowing your own bugle - as long as it's worth blowing.

If you had a bugle to blow you would understand.

Gup

 

[1080P]

Funny you should ask. The WestJet deal is unraveling as we speak! :beer: Hopefully Volaris is next.

Gup

p.s. BTW. I'd put our scope and codeshare language up against ANY airline out there. Not any major airline - ANY airline.

Good to hear, so when ya gonna start interviewing again??????? Hopefully someday.

 

[denny]

Guys, most of you on this thread are proving that you are stupid. The flight says Delta, the ticket says Delta so I assume I go to Delta. Even if I managed to find Skywest the plane paint itself says Delta. I fly out of SAN all the time and I did not even know there was a separate commuter terminal. If the ticket says Delta then it is a Delta flight - not Skywest. That's just paperwork for Skywest, not the passenger.

 

[crj567]

Why the hell not blame Delta-

-They overbooked the flight by 6 passengers (involuntary bumped people don't show up on their DOT stats anyway.)

-They lowballed the outstation and eventually outsourced the ramp to the lowest bidder-results speak for themselves.

-The sold the ticket-through their own reservation system.

-The ticket reads Delta, the plane reads Delta, and people understandably get pissed at Delta-they kinda are responsible for how they are represented.

 

[Beaver79]

Well said, but most of us didn't have to buy a job to get hired!:laugh:

You are one bitter dude. Did you not get hired by SWA and that's why you hate them so much??? I'd say the type rating is an investment - all in all, they make more than the rest. Oh, and most (if not all) of SWA's employees attitudes are GREAT - unlike your continued negativity.

 

[BobbyBiplane]

The problem here is that the folks here have not realized that Voice of Reason is a clueless A$$ with no real knowledge of the business and desire to defame others, particularly regionals. Why does anyone pay him/her any attention?

 

[denny]

Major thread creep here? I don't have a clue to what you (Bobby Biplane - how gay is that?) are referencing. We were talking about regionals painted in major colors and selling major tickets through major gates and then having to find a freaking regional gate in a remote part of the airport at SAN (my least favorite American city). Keep it together guys. It isn't rocket science!

 

[Voice Of Reason]

The problem here is that the folks here have not realized that Voice of Reason is a clueless A$$ with no real knowledge of the business and desire to defame others, particularly regionals. Why does anyone pay him/her any attention?

WTH are you even talking about????? lol
:nuts:

ahhhh...I see:...

I'll continue to pick up all of the open time that I feel like picking up. This is a benefit to both the pilot and the company and IS part of OUR pilot working agreement.
Bob

(02-17-2007, 22:19 "Picking Up ASA Overtime")