Welcome to Flightinfo.com

  • Register now and join the discussion
  • Friendliest aviation Ccmmunity on the web
  • Modern site for PC's, Phones, Tablets - no 3rd party apps required
  • Ask questions, help others, promote aviation
  • Share the passion for aviation
  • Invite everyone to Flightinfo.com and let's have fun

ASA pilots top 10 list

  • Thread starter Thread starter Sinca3
  • Start date Start date
  • Watchers Watchers 16

Welcome to Flightinfo.com

  • Register now and join the discussion
  • Modern secure site, no 3rd party apps required
  • Invite your friends
  • Share the passion of aviation
  • Friendliest aviation community on the web
4) Stop calling for wheelchairs. (I know I know it is embarassing to have to
explain to the a pax why their wheelchair is taking 20+ minutes but let them
complain to Delta/ASA. Us complaing hasn't done any good now has it!)



yeah lets make the passengers suffer, that makes sense what a MORON!!!!!!!!!!
 
Thought this was funny, I stole it from another thread.... but it applies here....

cptn. megadeth said:
Screw the pax....who cares what they know or think. It's not like they are acutally paying anything to fly these days.
 
Unfortuneatly we have a few pilots here that are quite happy with the status quo in Candler Land. These are the same folks that go to work, fly their trips and go home. They don't care about a new deal, they are content. Not a problem, they are the minority.

Sinca makes some good points, and also some that I don't particularly agree with, but to each their own.

The theme of his post was to not do anything above and beyond what is required, if you do then you fall in to that group that is content with the status quo. There is a catch though, don't be malicious and write up bogus $hit, that'll get you in trouble along with the entire MEC, lawsuits get filed that way.

When I need to call the company (mx, scheduling, etc.) I use only company provided means. In CVG 129.6 works great on the ground. When you get the "call scheduling" in range, write up a RIF when they do that BTW, say good by to your PAX, pack up your bags and go inside to use one of the company provided land lines. If something breaks in flight, first comply with all necessary checklists, contact flight control, etc. then write it up. I can't tell you how many times I have come out to an airplane and had the CA coming off it saying "such and such broke, but I didn't write it up", what kind of $hit is this? If it is broke then it is broke, like I said, don't be malicious about it. Too many folks are concerned with how their actions are going to affect the next flight and next crew. This should not be your concern, and if a CA or FO gives you $hit for giving them an a/c with a write up simply tell them that it is broken and Mx needs to look at it, then walk away.

Oh please mentioned professionalism, I wonder what your definition of professionalism is. Is it flying around with broken $hit for a couple of legs then writing it up at a convenient airport considered professional? Sounds more like a dereliction of duties to me. How about when your sitting in the money line and you are running out of gas, do you pick up your cell and call flight control? That's a violation of the SP's my friend. In fact, talking on your cell phone while on the flight deck at any point, even at the gate, is in violation of the SP's! Have you ever boarded an airplane without the release? It is pretty darn unprofessional to board folks on to possibly the wrong airplane let alone not complying with TSA mandates requiring the On Board Security Coordinator (CA) to verify all crewmembers names and ID's.

Doing my job and being professional is one thing, but doing other people's job and thinking I'm being a professional is simply a facade of a weak professional afraid to rock the boat because they really can't swim. Don't slam Sinca because you think that his actions of following procedure is unprofessional, slam yourself for not being professional because you are not following procedure.
 
plug,

Why fill out a RIF when you get the "in range" call from sched? I am not familiar with that one....
 
DrunkIrishman said:
Hey professional, stop throwing stones from that huge glass house you live in!

Sinca3-

Re-read your SP's. You are required to call scheduling about any known problems. What you don't have to do is offer them solutions. Everything else you said is dead on.

How about "gosh I didn't realize until just now that we were out of duty time." If skeds doesn't catch it and it is their job, how were you supposed to know? Finding out if you knew in advance is impossible if you play dumb!

Btw, calling for the wheel chair ONCE is courtesy. Now the people responsible know. If they choose not to do their job, their manager needs to address that, not you.
 
Last edited:
Btw, calling for the wheel chair ONCE is courtesy. Now the people responsible know. If they choose not to do their job, their manager needs to address that, not you.[/QUOTE]



So it is OK for your family member to miss a connection to a funeral or other important event because you are gonna show the company who is boss. WAY TO GO! you must be a rocket scientist. IT IS NOT THAT BIG A DEAL TO MAKE AN EXTRA CALL. IF YOU DO NOT LIKE THE COMPANY YOU WORK FOR THAN QUIT!!!!!
Nobody holding a gun to your head to make you stay. And I am by no means saying the company is right or the contract is right on pace because it is not, by any means it is ridiculous what is happening, however think how you would like your family to be treated. Would you want your family sitting on one of our planes wiht the Captain sitting there with arms folded saying I am not gonna call screw them. Something to think about. Who are you really punishing. OK let it fly.
 
Midnight Flyer said:
The people who think this pilot has no ethics or is a disgrace are the same people who constantly bitch about how screwed up things are at ASA, then when he gets somethings changed for the better, you reap the benefits of his hard work.
Great post! There is nothing un-ethical about doing your job. The Company has asked us to stop calling for wheelchairs over ops frequency. The lines of communication for Delta's contractor run through the ramp, not through operations. If you need an ASA van, operations can help with that. Calling to swap airplanes and to give crew scheduling a "heads up" probably causes more headaches than it is worth for you and the company. Airplane swaps are usually for maintenance and to try to get more flights out on time. As far as cell phones go, mine never works that great from the airplane and the darn thing loses signal when the windshield heat cycles (watch the amps and watch your cell phone )

Especially if you are calling crew scheduling. First, the always know better than you and if they get caught with their pants down they will run over to operations and get times changed - then you are really screwed.

Let them run their Company, you fly your airplane, you will both be happier. Just be nice to the passengers, greet them at the door if you have time and leave them with a positive impression of the pilots at ASA. With the negotiations end game coming it is a good opportunity to do a little PR and make friends.

~~~^~~~
 
Last edited:
Oh and another thing - do write it up. Those maintenance logs get audited and they look for trends electronically.

A couple nights ago we broke. Maintenance came out and pencil whipped it after simply resetting it ( we had already tried ). as soon as they got to he stairs, DING! So I wrote it up again. They got quite upset that I made another entry. However, they had signed the previous entry off "OPS CHECK GOOD." Well, if its broke, it must have broke again.

Oh, and we were headed for MMTY. The item going DING was not in the MEL / CDL. The airplane would have been stranded, if we had not done our job, even though the Company did not like it much.....

If you are a Captain - be a Captain.
 
Class act 'CR7pilot' for naming a name on here. Putz..
Doesn't matter that he might have done it himself or not.
Hes at least 90% right and you know it.

Isnt that cause for banning??
 
I agree, to a point...

If someone has to use a wheelchair to get around, then make sure they have a wheelchair at the gate or make a call to get one there ASAP. It's one thing to make a customer wait, but when someone in a wheelchair has to wait then they have problems above and beyond what we all have. Get the wheelchair there, put a smile on your face, help them out and then appreciate the fact that you can walk without wheels.

If you are willing to make someone with a disability wait just so you can prove a point then you have bigger issues. I pray I never have to use a wheelchair, but if I do I sure hope it is available when I need to use it. Forget about the comapany and yourself. Think about the person who needs someone to give them a hand. After that, thank God you have the health to fly airplanes, and then think about the contract.
 
av8tor4239 said:
plug,

Why fill out a RIF when you get the "in range" call from sched? I am not familiar with that one....

AV8,

MW wants as much documentation on this because there are other more appropriate times after the airplane is safely is on the ground to notify the crew to call scheduling.
 
srjorion said:
If someone has to use a wheelchair to get around, then make sure they have a wheelchair at the gate or make a call to get one there ASAP. It's one thing to make a customer wait, but when someone in a wheelchair has to wait then they have problems above and beyond what we all have. Get the wheelchair there, put a smile on your face, help them out and then appreciate the fact that you can walk without wheels.

If you are willing to make someone with a disability wait just so you can prove a point then you have bigger issues. I pray I never have to use a wheelchair, but if I do I sure hope it is available when I need to use it. Forget about the comapany and yourself. Think about the person who needs someone to give them a hand. After that, thank God you have the health to fly airplanes, and then think about the contract.

SrjOrion,
I respect your concern for people who use wheelchairs and that's a nice attitude to have if you're anyplace other than work. However, this "I'm just glad to be here" attitude is contributing to the problems at ASA. You may be happy with your current working conditions and your QOL, but your fellow pilot may not be. QOL will never improve as long as pilots like you keep doing the station agents' jobs, so in a sense, you're screwing your fellow pilots. If you just want to put a smile on your face and make yourself feel good, do volunteer work at a retirement home on your off days or something, but let the station agents do their work, no matter how long it may take them to get out to the plane. The only way to make the company do what you want is for everybody to stick together and do your job. Only your job.
Midnight
 
with your wheelchair attitude you will never go far in this profession.

someday, in your twilight years, you will be waiting for a wheelchair at the bottom of a hot jetway or ramp...sitting on your own waste-filled diaper...gasping for breath...and waiting patiently for ANYONE to bring you a means of comfort.

i have retrieved many wheelchairs for people in need. i work for a good company that provides good service. sometimes i get an OPPORTUNITY to contribute and give a lasting impression.

yes, i'm a pilot. yes, i'm a captain. yes, i know your frustrations during tense contract negotiations. i've experienced a few.

you are wise to always remain professional. but never forget that you are providing passenger service. don't make grandma/grandpa/disabled persons suffer anymore than they have with awful retirement and medicare worries. some day your kindness will be repaid.

your other option is to choose to be miserable. sounds like you are. nothing that you have listed will change that. especially the wheelchair idea.
 
Palomino said:
someday, in your twilight years, you will be waiting for a wheelchair at the bottom of a hot jetway or ramp...sitting on your own waste-filled diaper...gasping for breath...and waiting patiently for ANYONE to bring you a means of comfort.

Sounds like that person has more to worry about than waiting for a wheelchair:p
 
you are wise to always remain professional. but never forget that you are providing passenger service. don't make grandma/grandpa/disabled persons suffer

Give them one call. That is it. While I agree it is $hitty to make a disabled person wait for a wheelchair, you need to see that it is not ME that is causing their delay. Someone else is supposed to be doing that. I am supposed to be doing a post/preflight. Or getting paperwork. If it is a quick turn, my plate is full. I do not have the time to spare. I will not make it a habit to inconvienience the next full load of pax, while I push someone around in a wheel chair.

Whose fault is it? The wheel chair assist person that can't/won't do their job? Perhaps they don't speak english, or are just plain lazy. Perhaps they are staffed far to short, and are doing the best humanly possible.

Bottom line.... Management needs to take care of this. If you always do CSR's job for them, nothing will change. Disabled PAX will never be helped. Management will try to get by with fewer assistants. You will find that you are unable to do your own duties in a timely fashion. End result, boatloads of pax being delayed, and more humiliated disabled people waiting for assistance.

Make no mistake, I am not advocating the attitude of "it's not my job". When a small station is in a bind, by all means help them out.

However, when every single turn the hub is always "in a bind" I fully advocate stepping back, making one call (via airinc) and letting management figure out that they need to either hire better quality help, or hire more help. Don't board anyone untill the disabled pax is deplaned. After they deplane, take as much time as required to safley conduct your duties. Then, and only then, board the new pax. Ensure the delay goes on the ramp. Only after this repeats itself, day in and day out, will you see the situation improve.
 
ASA isn't going to change because people aren't calling for wheelchairs. I "wasted" thirty minutes of "my" time the other day waiting with a passenger. There is no way I would have left her there by herself in the jetway. Just realize that ASA is a crummy airline with no concern other than making money. Do the right thing every time for your passengers, and you will have satisfaction. Show up for picketing, vote to strike, and don't take BS from anyone. You will be much happier while looking for another job, plus you will have some great above-and-beyond stories for your next interview.
 
Delta...

Guys and Gals...

While there was a time that Delta was very concerned and good at customer service...I think that mindset (at least for the time being) is long gone. Let's remember, they just brought MESA into The Delta Connection family.

Good luck in Chandler Land
 

Latest resources

Back
Top