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This was definitely more than just that flight. Years of BS piling up I assume. Is airline flying really that F'd up? Is American going through some hard times?
Pent-up rage, for sure.
If he took it out on Crew Scheduling, he'd be fired!
Watch out what you say they might own you soon, and then talk about an integration ( I hear the sound of a stapler, from staples, that was easy)