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A Pinnacle captain with some balls

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Captain Overs said:
BOO HOO!!! You have a responsibility to the people in your care. Like I said, take it up with the company but don't punish the passengers. Am I the only who thinks this is an outrage?
Yes!
I will take care of the safety and comfort of the pax to the best of my ability. That being said, when I accepted the job there was(and isn't) a requirement to have or use a cell phone for company business. You say, "I have unlimited minutes, so what it doesn't cost me anything" Yes it does every plan that includes unlimited minutes costs more than a defined plan, at least with my provider. Punish the pax? The shortcomings of a particular companys communication policy is not my/our problem, in fact you are the cause of the problem every time you whip out that phone and solve the companys problem with your rescources and are not compensated for the cost.
PBR
 
ss9e said:
i said it before, i'll say it again. the captain had the means to contact dispatch at company expense. AIRINC works at DCA. the captain was just too hardheaded to use it.

Before pointing your fingers and calling the CA a d1ck, how about these scenarios that happen on a daily basis at 9E...Loading up 50 pax, extra fuel for wx, too heavy for T.O. burn fuel to get legal after being told numerous times "you should be ok"

Or the service to YYG, that was a debacle with DX and CLC for the first couple of flights.

What I don't like doing is going out of my way by calling DX, asking if there might be an issue well before boarding pax, getting to the hold short line and finding out I'm not going anywhere for about an hour due to someone dropping the ball along the chain of communication that I started close to an hour before.
 
Was in a crew van with a 9E crew the other day. He tells me one of your flights was going into DTW. The wx fell on its butt while enroute, so he sent an ACARS to dispatch and asked for an alternate airport. The ACARS message he got back was "You're the captain, you figure it out".

If I ever get a message like that from my company, me and my POI are going to have my dispatchers job!


In the situation in DCA... the captain absolutely should have used the radio to call ARINC. But the last thing he should have done is pick up the cell phone and call.

I'll use my phone for my company, but thats only because I've never had any problems making contact with them when I need it through the company provided system. Sometimes, my cell phone is simply easier for ME. When the company system stops working on a regular basis is when I stop using my cell phone and its time for the company to get their shiznit together.
 
J32driver said:
Was in a crew van with a 9E crew the other day. He tells me one of your flights was going into DTW. The wx fell on its butt while enroute, so he sent an ACARS to dispatch and asked for an alternate airport. The ACARS message he got back was "You're the captain, you figure it out".

If I ever get a message like that from my company, me and my POI are going to have my dispatchers job!


In the situation in DCA... the captain absolutely should have used the radio to call ARINC. But the last thing he should have done is pick up the cell phone and call.

I'll use my phone for my company, but thats only because I've never had any problems making contact with them when I need it through the company provided system. Sometimes, my cell phone is simply easier for ME. When the company system stops working on a regular basis is when I stop using my cell phone and its time for the company to get their shiznit together.

As many times as we've been thrown under the bus by crews that
heard from some guy in the crew room who was in line at Starbucks
who overheard a pilot talking to someone on his cell phone blah blah blah
I'd be willing to bet there's another side to this story and that is
not what was said. Unfortunately, facts aren't necessary before
people start urban myths or to start dog piling on dispatch or
crew scheduling.

The dispatcher in the original scenario gave you guys the facts
about what happened since it was obvious that what happenened
and what you heard happened were two different things.

Guilty until proven otherwise seems to be the MO for how
certain departments are treated in this industry.
 
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Morning Wood said:
I'd be willing to bet there's another side to this story and that is
not what was said.

Came straight from the crew that it happened to. Incident was less than 24 hours old. Both Cpt and FO had same story. Both were were pretty livid but were still able to laugh about it. In short... I have no reason not to believe the story. Sorry.
 
Rook said:
Before pointing your fingers and calling the CA a d1ck, how about these scenarios that happen on a daily basis at 9E...Loading up 50 pax, extra fuel for wx, too heavy for T.O. burn fuel to get legal after being told numerous times "you should be ok"

Give me a break, buddy. This is what we ALL get paid to do, DAILY. Deal, know your outs, be a professional.
 
J32driver said:
Came straight from the crew that it happened to. Incident was less than 24 hours old. Both Cpt and FO had same story. Both were were pretty livid but were still able to laugh about it. In short... I have no reason not to believe the story. Sorry.


they were so livid they must have forgotten how to add. the numbers from CLC and the DCA station were correct. the captain did not count one of the pax, a child, as a half weight. i guess that they were also so livid that they forgot to call dispatch on AIRINC, which the company pays for. in short...the captain is a dumba$$.
 
Propsync said:
Give me a break, buddy. This is what we ALL get paid to do, DAILY. Deal, know your outs, be a professional.

How was I not being professional? I gave an example of trying to get a head start on things,talking to DX about what could be a problem and still got hosed. After a while it gets old. Lighten up Francis.
 
J32driver said:
Came straight from the crew that it happened to. Incident was less than 24 hours old. Both Cpt and FO had same story. Both were were pretty livid but were still able to laugh about it. In short... I have no reason not to believe the story. Sorry.

I guess it really did happen then. They said it so it must be true.

I call BS on this one. J32, give us something to back the story up: The Captain or First Officer's name, a date, city pairs, anything. I really enjoy researching some of the dumb, unfounded stories I see on here about a 9E crew that did this or that or your claim, the 9E dispatcher that supposedly sent the crew this "you find it yourself" message. Most of the time the people who post this crap hear it from a guy who heard from some guy in the crew room who was in line at Starbucks who overheard a pilot talking to someone on his cell phone blah blah blah... as Morning Wood said.

Almost every time, I find the real story and it turns out be complete bullsh*t.

I hope the crew has written the dispatcher up if this really did happen.
 
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dispatcher121 said:
Hey 405, my money says it's bullsh!t.

BTW, I wonder if the crew for this alleged event will get called in to talk to their CP? If it's a REAL case scenerio, they should.

The DCA crew might get a few stern words. That was a simple fix. A gate return, landline phone call to fix the problem and be on your way.

This dispatcher who alledgely sent the "you find an alternate yourself. you're the captain" message should be reprimanded and fired if this really happened. That is a definite safety of flight issue in my opinion.
 
To the DX's at 9E if you ever get a CA who for whatever reason you can't get a hold of, cancel his clearance, you'll get a call usually in very short order.
 
405 said:
I call BS on this one. J32, give us something to back the story up: The Captain or First Officer's name, a date, city pairs, anything.


dispatcher121 said:
BTW, I wonder if the crew for this alleged event will get called in to talk to their CP? If it's a REAL case scenerio, they should.

Put these 2 quotes together and you understand exactly why I won't get any more specific. If the Captain involved wishes to pursue this with his CP... then so be it.


ss9e said:
they were so livid they must have forgotten how to add. the numbers from CLC and the DCA station were correct. the captain did not count one of the pax, a child, as a half weight. i guess that they were also so livid that they forgot to call dispatch on AIRINC, which the company pays for. in short...the captain is a dumba$$.

Holy crap... would you at least keep up with the conversation!!!
 
Alright, give me a city pair and a date of the event. I'll look it up myself.

I know better than ask for names. My mistake.
 

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